Operations Coordinator / Chief of Staff

Hello! We're a growing US-based lead generation agency — and we're looking for one person to become the operational backbone of our team: a full-time, long-term operations lead who runs the day-to-day so our leadership can focus on clients and growth. This is a real seat on a growing team, not a gig. We're hiring for years, not months, and we want someone who's excited to grow with us. What you'll get - Stable full-time work (40 hrs/week) with a company that pays on time, every time - A genuine growth path: this role becomes operations manager as we scale, with a compensation review at 3 months - Direct access to leadership and real ownership: you won't be doing busywork, you'll be running things What you'll do You'll join our leadership meetings and own everything that happens after: notes, decisions, action items, follow-ups. Within 90 days you'll be running our weekly operating meeting yourself, keeping our KPI scorecard, and keeping the whole team — leadership included — on track. Day to day: - Join leadership meetings and sales calls and deliver notes and action items same day - Manage executive calendars and inbox triage across US time zones - Run our weekly meetings (agenda, scorecard, issues list) - Track quarterly goals and keep open items moving - Coordinate follow-ups with clients, partners, and staff - Keep client campaigns on schedule: onboarding, deliverable tracking, reporting - Document our processes as we grow You're a great fit if you - Have 2+ years as an executive assistant, operations coordinator, or project manager (agency-side experience is a plus) - Speak and write fluent English (C1+) — you'll be on live calls with US clients - Can work 9am–5pm US Pacific, Monday–Friday - Are based in Colombia, Argentina, Venezuela, Peru, or Ecuador - Have reliable internet plus a backup plan (tell us your setup!) - Know Google Workspace well; CRM experience is a bonus - Love bringing order to chaos and aren't shy about holding people — leadership included — accountable Rate and terms $10–12/hr USD depending on experience, 40 hrs/week Long-term contract with a 3-month review Hourly with time tracking to start How hiring works: - Apply with the screening questions, including a 2-minute Loom introducing yourself in English (casual is fine — we just want to meet you) - Short test task: turn a recorded meeting into decisions, action items, and follow-up emails - Video interview Please do include the Loom — it's the first thing we look at, and applications without one unfortunately get skipped. We're looking forward to meeting you!