HR Operations Coordinator

HR Operations Coordinator Glass Doctor of North Texas is one of the fastest-growing residential and commercial glass companies in the Dallas–Fort Worth market. We are building something much bigger than a traditional HR department—we're creating a scalable People Operations function that can support multiple companies as we continue to grow. This is an opportunity to work directly with the Head of HR and help build systems, processes, and documentation that will become the foundation of our organization. If you love organization, research, process improvement, AI tools, recruiting, and solving problems, you'll thrive here. About the Role This isn't a typical administrative assistant position. You'll become my operational partner, helping create an HR department that is efficient, scalable, and driven by continuous improvement. Every week will be different. One day you may be sourcing candidates. The next day you'll be building onboarding checklists. The next you'll research compensation data, create SOPs, map business processes, or use AI to improve workflows. We're looking for someone who enjoys creating order out of chaos. What You'll Do Recruiting & Talent Acquisition Source candidates across multiple platforms Review resumes Conduct initial candidate outreach Schedule interviews Maintain candidate pipelines Build talent pools for future hiring Assist with employer branding initiatives HR Administration Prepare offer letters Maintain employee files Update HR systems Create onboarding packets Track employee documentation Coordinate background checks Assist with benefits administration Support new hire onboarding Research Projects You'll perform deep research to help leadership make better business decisions. Examples include: Identify every residential glass company in DFW Identify every commercial glazing contractor in DFW Research compensation trends Research employee benefits Benchmark competitors Find industry best practices Employment law updates AI tools for HR Leadership development resources Safety initiatives Market expansion research Documentation & Process Improvement Help build our People Operations playbook by creating: Standard Operating Procedures (SOPs) HR policies Checklists Training guides Job descriptions Interview guides Performance review templates AI prompts Internal knowledge base articles Operations Support Create dashboards Build spreadsheets Analyze HR metrics Organize project documentation Improve workflows Identify opportunities to automate repetitive work Support continuous improvement initiatives What Success Looks Like Within your first six months, you'll help us: Build repeatable HR processes Reduce administrative workload Improve recruiting efficiency Create organized documentation Develop scalable systems Save leadership time through better organization and automation Ideal Candidate We're looking for someone who is: ✔ Extremely organized ✔ Detail-oriented ✔ Curious and resourceful ✔ Comfortable learning independently ✔ Excellent at online research ✔ Strong written communicator ✔ Tech-savvy ✔ Experienced with AI tools ✔ Comfortable building documents, spreadsheets, and presentations ✔ Passionate about improving processes ✔ Excited to build something from the ground up