HR/Operations Manager (ADP, Onboarding, Recruiting, Benefits, Contracts Management)

Full-time or Part-time| Permanent work from home | US Eastern hours | 20-40 hours per week We are looking for an experienced Operations/HR Manager to own the administrative machinery that keeps a government contractor compliant, staffed, and paid. This is a long-term position with real responsibility, not a task-based VA role. You will manage recurring processes independently, communicate directly with US-based employees and partner companies, and be trusted to make sure nothing falls through the cracks. TO APPLY, COPY AND PASTE ALL OF THE BELOW ITEMS FOR WHICH YOU HAVE PROVEN EXPERIENCE and add any comments or descriptions. HR and Employee Support —Manage the HR email inbox and answer employee questions on benefits, leave, timekeeping, and company policy, etc. —Support UHC benefits enrollment for new hires (health, dental, vision, 401(k)) and assist employees with processes like short-term disability claims —Process onboarding and offboarding in ADP Workforce Now, including employment and benefits profiles and state payroll tax account registrations —Train new staff on how to use Unanet timekeeping and expensing —Coordinate recruiting: manage the recruiting mailbox, log resumes, schedule interviews, send written dispositions to candidates and partner firms, and track open positions to fill. We currently use the platform Recruitee. Timekeeping and Invoicing —Set up new employees in Unanet with correct project, task, and labor category charge codes, train them on time entry, and monitor their first timesheet cycles for errors —Review timesheets every cycle and catch charge code or hours errors before they reach billing Technical Recruiting Management —Own the full recruiting cycle for open positions: intake of the requirement, posting, resume collection, screening coordination, interviews, disposition, and handoff to onboarding —Maintain a recruiting tracker for every open requisition showing position, contract, labor category, candidates in process, current stage, and days open, and report status weekly —Coordinate with our additional recruiting vendors and subcontractor partners: send them position requirements and job descriptions, log incoming resumes, and communicate selections and rejections in writing —Schedule technical screens and interviews across US time zones and keep candidates warm with prompt, professional communication —Pre-screen resumes against labor category requirements (education, years of experience, certifications, clearance eligibility) and flag gaps before they reach the technical reviewers. Use Claude AI extensively for this and other tasks. —Prepare selected candidate packages for client resume review and approval, and track approval status —For mid-contract replacements, track remaining position hours so backfills are scoped correctly —Watch for resume fraud signals (inconsistent dates, unverifiable employers, identity mismatches) and flag anything suspicious before a candidate advances Compliance and Account Management —Keep our state tax, payroll, insurance, benefits, and registration accounts current so renewals happen on time, no form goes unfiled, and no invoice goes unpaid. —Ensure ADP files our unemployment taxes for employees, set up new UI accounts as needed, and follow-through on issues. —Track required annual training completion and signed compliance forms for all staff, with audit-ready records Contract Administration —Document new contract awards and contract modifications in organized contract files with key dates and requirements —Maintain personnel compliance trackers (background investigation status, badge status, expiration dates) for our staff and subcontractor staff —Track subcontractor insurance certificates and required annual certifications, chase renewals before they lapse, and file signed responses Social Media and Communications —Prepare posts and post to our LinkedIn and other company channels in Hootsuite. Posts will be provided. —Support press releases and company communications Requirements —Excellent written and spoken English. Most of this job is writing clear, professional emails to US employees, partner companies, and vendors. If you are overseas, your English must be indistinguishable from a senior US-based operations professional. —Hands-on experience with Unanet is preferred. Experience with another US government contractor timekeeping and billing system is acceptable. —Hands-on experience with ADP (Workforce Now preferred), including onboarding, employee records, and payroll-adjacent tasks. —Exceptional attention to detail. —Ability to manage many small recurring workstreams independently without reminders. —Discretion with confidential personnel, salary, and contract information. —Available during US Eastern business hours (9pm to 5am). This role requires same-day responsiveness to US employees. —Reliable high-speed internet, backup power and internet solution, and a quiet workspace. —Familiarity with US payroll and state tax registrations, such as unemployment insurance Nice to Have —Prior work for a US government contractor or consulting firm —Social media or communications experience What We Offer —Long-term, stable role with a company in business since 2008 —Direct access to the CEO and real ownership of your work Thank you for your consideration!