Order Processing & Bookkeeping Virtual Assistant (Zoho Books / Zoho CRM)

We are a US-based 3D scanning and 3D printing technology company looking for a reliable part-time virtual assistant to run our day-to-day order administration. What you'll handle: - Sales order processing and customer invoicing in Zoho Books - Purchase orders and vendor bill entry, matching bills to POs - Vendor communication: pricing, availability, order status, shipping timelines - Creating shipping labels and tracking shipments (Easyship) - Keeping customer and order records clean in Zoho CRM - Light bookkeeping: transaction categorization and tidy records What we need from you: - Experience with Zoho Books or similar finance software (QuickBooks, Xero) - Experience using Claude AI (chat or Cowork) as part of your daily workflow; we run our operations with it and you will too - Strong written English for vendor and customer emails - Detail-oriented, process-driven, comfortable owning a checklist - Available 10 to 20 hours per week - High-quality, reliable internet connection capable of clear VoIP calls and fast transfer of large files Working hours: Our office runs 9am to 5pm US Eastern (Michigan). You must be available and responsive for at least 4 of those hours, Monday through Friday. Vendor and customer emails happen during US business hours, so night-shift-only availability will not work for this role. We'll train you on our specific workflows. Long-term ongoing engagement for the right person.