Pakistani Virtual Assistant for Order Management (Order Taking & Verification) & Delivery Management

Posted 3 months ago

Worldwide

Summary

Note: Freelancer must make sure to not include any info in proposal that might violate upwork's terms of service Note: Freelancer must mention in the start of their proposal whether they had prior experience in managing orders and delivery management of Pakistan based online cod business or any other online cod business or not. We're looking for a reliable virtual assistant to manage order-related tasks and delivery management for our e-commerce business. This includes: Taking customer orders through the business’s system. Verifying order details provided by customers (e.g., checking for spelling mistakes, confirming details through our workflow). Making corrections to order information when necessary. delivery management (inc. order tracking, delays management, ticket creation, forwarding complaints to courier companies, maintaining excellent delivery percent [e.g at least 80-85% orders delivered in case of online cod business]) etc)

  • Less than 30 hrs/week
    Hourly
  • 6+ months
    Duration
  • Entry level
    Experience Level
  • Remote Job
  • Ongoing project
    Project Type
Skills and Expertise
Mandatory skills
Order Tracking
Ecommerce Order Fulfillment
Activity on this job
  • Proposals:20 to 50
  • Last viewed by client:5 days ago
  • Hires:
    1
  • Interviewing:
    18
  • Invites sent:
    30
  • Unanswered invites:
    9
About the client
Member since May 10, 2019
  • Pakistan
    Abbottabad7:08 PM
  • $467 total spent
    18 hires, 3 active
  • 24 hours
  • Individual client

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