Part-Time Client Care Representative (Remote) $3-$5 an hour

Hours: Approximately 5 hours per week to start Schedule Requirement: Must be available during U.S. Eastern Time business hours (9:00 AM–5:00 PM EST) Compensation: Paid for time actively spent handling phone calls Please do not apply if you are not fluent in English. You will not be considered for the position. About the Position We are seeking a warm, professional, and reliable Client Care Representative to serve as the first point of contact for prospective clients. This is a very part-time position to start, with significant opportunity for growth in hours and responsibilities over time. The primary responsibility is answering incoming phone calls, gathering client information, answering questions about our services, and ensuring potential clients feel welcomed and supported. This role does not initially involve scheduling appointments but does require collecting accurate information and passing it to the appropriate team member for follow-up. Primary Responsibilities * Answer incoming phone calls professionally and warmly * Gather client contact and intake information accurately * Answer questions about the company’s services * Handle common objections and concerns with confidence and professionalism * Take detailed notes and relay information to the scheduling team * Maintain a friendly, compassionate, and helpful demeanor on every call * Learn company services, policies, and procedures quickly Future Growth Opportunities As the role expands, responsibilities may include: * Outreach calls to referral partners and community organizations * Introducing businesses and professionals to our services * Additional client support and administrative tasks * Increased weekly hours and long-term advancement opportunities Qualifications * Fluent English speaker with excellent verbal communication skills * Friendly, personable, and customer-service oriented * Quick learner who can absorb information about the business and communicate it clearly * Comfortable speaking with people on the phone * Strong listening and note-taking skills * Reliable internet connection and professional work environment * Ability to work independently and follow established procedures Additional Information * This position is ideal for someone seeking supplemental income alongside other employment. * Applicants may hold other jobs, provided they remain available to answer calls during designated business hours. * Reliability and responsiveness are critical, as the primary objective is ensuring incoming calls are answered promptly and professionally. This is a long-term opportunity for the right candidate who enjoys helping people and wants to grow with an expanding company.