Patient Follow-Up & Appointment Coordinator for Medical Clinic (Warm Leads Only) - Long Term

Medical Lead Follow-Up & Patient Support Specialist (Remote – LATAM Preferred). Long term position as there is a learning curve in learning our treatments. Likely 20 hours per week with flexibility to work another job. There will be an hourly base pay plus commission. Potential to make $15 - $20 per hour ($300 - $400 per week) for the right person. Need someone with long term intentions. We are seeking a highly organized, self-driven Patient Follow-Up Specialist to join our growing healthcare team. This position focuses primarily on following up with warm leads generated through our Facebook advertising campaigns. These are individuals who have already requested information regarding our treatment programs. This is NOT cold calling. The ideal candidate must be comfortable building trust with patients over the phone, nurturing leads through follow-up communication, answering basic questions, and helping schedule appointments. Responsibilities: • Make outbound calls to warm leads who requested information • Follow up consistently through phone calls, text messages, and email • Nurture potential patients and maintain communication over time • Schedule appointments using CRM software • Maintain detailed notes and organized lead tracking • Help improve lead conversion and appointment attendance • Provide compassionate, professional communication with patients, many of whom are seniors Ideal Candidate: • Excellent English speaking and communication skills (cannot have thick accent). • Warm, friendly, and professional phone demeanor • Highly organized and self-motivated • Comfortable making a high volume of outbound follow-up calls • Strong computer and CRM skills • Able to work independently without constant supervision • Healthcare, medical office, appointment setting, or patient coordination experience is preferred • Experience with Go High Level, CRM systems, or lead follow-up is a plus Compensation: • Base salary plus performance-based commission/bonuses • Long-term opportunity with growth potential • Part-time to start with possibility for expanded hours We are looking for someone dependable, compassionate, organized, and genuinely good with people — not an aggressive salesperson.