Patient Reactivation Virtual Assistant for Chiropractic & Sports Medicine Practice

About Us Align Spine Health Center is a well-established chiropractic and sports medicine practice serving the Maryland, DC, and Virginia communities for over 20 years. We specialize in chiropractic care, sports injury management, shockwave therapy, dry needling, custom orthotics, DOT physicals, and wellness services. Position Overview We are seeking a detail-oriented Virtual Assistant to help reconnect with former patients and support patient retention efforts. This position is ideal for someone who enjoys speaking with people, building relationships, and helping patients access healthcare services. We are specifically looking for a Spanish Speaking Virtual Assistant who can assist with our Spanish Speaking clients. Responsibilities -Contact inactive patients by phone, text, and email -Follow call scripts and document responses -Schedule appointments and consultations -Update patient records and contact information -Maintain outreach tracking spreadsheets -Assist with email campaigns and patient communications -Identify opportunities for patient reactivation Qualifications -Excellent English verbal and written communication skills -Friendly and professional phone presence -Strong organizational skills -Experience with healthcare, chiropractic, dental, or medical offices preferred -Familiarity with spreadsheets and CRM systems -Ability to maintain confidentiality Hours -5–10 hours per week -Flexible schedule -Potential for long-term growth To Apply Please provide: -A brief introduction -Description of your phone experience -Experience working with healthcare or appointment scheduling -A voice recording introducing yourself -Your hourly rate -Your resume Bonus Skills -HIPAA knowledge -Patient scheduling experience -Chiropractic or medical office experience -Customer service background