Project Coordinator

Project Coordinator Location: Remote / Hybrid About Bluewave Bluewave is a Salesforce consultancy that helps clients design, implement, and optimize solutions across the Salesforce ecosystem — including Sales Cloud, Service Cloud, Experience Cloud, and related platforms. We run multiple concurrent client engagements at any given time, each with its own team, timeline, and stakeholders, which means strong project coordination is central to how we deliver quality work on schedule. About the Role We're looking for a Project Coordinator to own the day-to-day coordination of multiple Salesforce implementation and optimization projects running in parallel. You'll work directly with consultants, developers, architects, and clients to keep projects organized, on schedule, and clearly communicated — acting as the connective tissue between our delivery teams and the client stakeholders they serve. This is a mid-level role: you'll be trusted to manage ambiguity, flag risk early, and keep several engagements moving without close oversight. Key Responsibilities • Coordinate multiple concurrent Salesforce project engagements simultaneously, each with distinct timelines, teams, and client stakeholders. • Build and maintain project plans, timelines, and resource schedules across the Salesforce project lifecycle (discovery, design, build, UAT, deployment, hypercare). • Serve as a primary point of contact for clients on project status, timelines, and deliverables — translating technical Salesforce work into clear, non-technical updates. • Run and document status meetings, stand-ups, and steering committee check-ins; track action items to closure. • Identify project risks, scope changes, and blockers early, and proactively escalate or resolve them before they affect delivery. • Partner with Salesforce architects, consultants, and developers to ensure requirements, dependencies, and handoffs are clearly tracked (e.g., in Jira, Asana, or similar tools). • Maintain project documentation: statements of work, change orders, RAID logs, meeting notes, and delivery artifacts. • Support resource allocation and capacity planning across the project portfolio in coordination with delivery leads. • Contribute to continuous improvement of internal project management processes, templates, and delivery methodology. Required Qualifications • 5+ years of project coordination or project management experience, with direct experience on Salesforce implementation, migration, or optimization projects. • Working knowledge of the Salesforce ecosystem — core clouds (Sales, Service, Experience), the standard implementation lifecycle, and common consulting delivery models (Agile, waterfall, or hybrid). • Demonstrated ability to independently manage multiple concurrent projects, each with competing deadlines and priorities, without dropping details. • Excellent written and verbal communication skills, with the ability to clearly convey status, risk, and technical concepts to both technical teams and non-technical client stakeholders. • Strong organizational skills and comfort with project management tools (e.g., Jira, Asana, Monday, Smartsheet, MS Project) and collaboration tools (Slack, Google Workspace, or Microsoft 365). • Proven track record of proactive risk identification and issue resolution in a client-facing, deadline-driven environment. • Comfortable operating with a high degree of autonomy in a fast-paced consultancy setting. Preferred Qualifications • Salesforce certifications (e.g., Salesforce Administrator, Business Analyst, or PM-adjacent certifications) are a plus, though not required. • PMP, CAPM, or equivalent project management certification. • Prior experience working inside a consulting or professional services firm, where billability and multi-client delivery are the norm. • Familiarity with SOWs, change order processes, and time/budget tracking against client contracts.