RPA Developer for Hotel PMS Integration

Posted yesterday

Worldwide

Summary

We're building a guest self-check-in web app for a mid-size resort that needs to read from and write to a legacy hotel PMS — IDS FortuneNext— which has no usable API for the fields we need. We need an RPA developer to build a set of automation flows that bridge our app and IDS via UI-level automation. Scope: ~10 discrete RPA flows (spec attached), including: - Multi-step reservation search in IDS (by reference, or by source+date fallback) - Reading auto-assigned room numbers and pushing them to our app - Writing guest/companion profile data, ID details, and consent flags back into IDS - Reading new walk-in reservations and syncing them to our app - A confirmed-merge write-back flow (only writes to IDS after human approval) - Reading OTA/sales/booking confirmation emails and normalizing them into structured data - Bulk reservation creation from an Excel guest list (for group/wedding bookings) — POC/feasibility stage - A daily VIP/HWC report Excel sheet builder pulling fields from IDS Full technical spec attached (flow-by-flow: trigger, inputs, steps, outputs, exception handling). Requirements: - Proven experience automating legacy/desktop hotel PMS or similarly "API-less" enterprise software (IDS, Opera, Protel, or similar counts — we care about legacy desktop UI automation experience, not hotel-specific experience) - UiPath OR Power Automate Desktop — tell us which you'd recommend for this scope and why, we're open to either - Experience with Orchestrator/queue-based triggering (flows are triggered by our app via API/webhook, not manually run) - Comfortable working against a remote/VPN test environment we'll provide - Can propose realistic exception handling (reservation not found, ambiguous match, session timeout, IDS locked by another user, etc.) Deliverables: - Working flows for the phased list in the attached spec (we'll start with the first 4 flows as a paid pilot before committing to the full scope) - Basic documentation per flow (what it does, how to reconfigure selectors if IDS's UI changes) - Exception/retry logic per flow, not just happy-path automation Please include in your proposal: 1. Your experience with legacy desktop/PMS-style RPA specifically (not just API integrations) 2. Which tool you'd recommend (UiPath vs Power Automate Desktop) for a 3-4 robot deployment at this volume, and a one-line reason why 3. A rough time estimate for just the first 2 flows (room-read + write-back) as a paid trial 4. Your hourly or fixed-price structure for a phased engagement We will NOT share production credentials until a signed NDA and test-environment access are set up separately.

  • $500.00

    Fixed-price
  • Expert
    Experience Level
  • Remote Job
  • Ongoing project
    Project Type
Skills and Expertise
Mandatory skills
Microsoft Power Automate
Activity on this job
  • Proposals:15 to 20
  • Last viewed by client:yesterday
  • Interviewing:
    2
  • Invites sent:
    5
  • Unanswered invites:
    3
About the client
Member since Nov 18, 2021
  • IND
    Mumbai3:30 PM
  • $410 total spent
    3 hires, 1 active
  • Tech & IT
    Small company (2-9 people)

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