Reddit community manager

Posted last week

Worldwide

Summary

About us Moonbird is a European health-tech company. We make a handheld device that guides slow, paced breathing through touch, used for stress, anxiety and sleep. Our children's version, moonbuddy, was named a TIME Best Invention. We're a small team based in Antwerp, selling across Europe and expanding in the US. We already have genuine, unpaid Reddit presence. Real users have posted about moonbird in r/Meditation, r/breathwork, r/Anxiety, r/VagusNerve and r/ouraring without any involvement from us. We want to show up in those conversations properly, as ourselves. What we're looking for A Reddit community manager who will run moonbird's open, disclosed presence on Reddit. You'll be the person who knows where our customers are talking, participates helpfully under a clearly identified brand account, and builds a relationship with those communities over time. This is a long-term, part-time role. We're looking for someone we can work with for at least a year. Scope of work Monthly, roughly 12 to 15 hours: *Set up and maintain a verified brand account, with subreddit flair or mod approval wherever the rules allow it *Identify and monitor the subreddits where breathing, anxiety, sleep, HRV and vagus nerve topics are discussed *Participate genuinely: answer questions about paced breathing, HRV and the device, always disclosing the moonbird affiliation *Monitor mentions of moonbird and respond to questions and criticism, including the critical threads *Flag recurring themes and objections back to us monthly, so our product and marketing teams hear them *Coordinate one AMA per quarter with one of our experts (our CEO holds a PhD in pharmaceutical sciences; our advisors include a neuroscientist and a US sleep specialist) *Short monthly report: what you posted, what the response was, what you learned We sell a health product. Undisclosed endorsement is a legal and reputational risk we are not willing to take, and a domain ban on Reddit would cost us the genuine presence we already have. If your approach relies on any of the above, this isn't the right fit and we'd rather find that out now. Requirements Demonstrable experience managing a brand presence on Reddit openly, with links we can look at Fluent, natural written English; Reddit-native tone, no marketing voice Understanding of how subreddit rules and moderator relationships actually work Comfortable with health and wellness topics, and disciplined about not making medical claims (we'll give you clear guidance on what we can and cannot say) Reliable weekly presence, not bursts Nice to have Familiarity with the wellness, sleep, biohacking or HRV communities Experience with Reddit Ads, especially conversation placements Experience coordinating AMAs Engagement Start with a one-month paid trial, then move to a rolling monthly retainer Ad spend, if we run Reddit Ads, is separate and billed to us directly All posting under the moonbird brand account is approved by us before it goes live during the trial period How to apply Skip the generic proposal. Answer these five questions instead. Proposals without answers won't be read. 1 Link us to a Reddit account or community you've managed openly on behalf of a brand. How did you handle disclosure? 2 Name two subreddits where you think moonbird could participate, and tell us what each one's rules actually say about brand participation. 3 Describe a time a brand got Reddit wrong. What happened, and what should they have done? 4 Someone posts a critical thread about our product. Walk us through your first 24 hours. 5 What's your position on posting from accounts that don't identify as brand-affiliated?

  • Less than 30 hrs/week
    Hourly
  • 1-3 months
    Duration
  • Expert
    Experience Level
  • $13.00

    -

    $40.00

    Hourly
  • Remote Job
  • Ongoing project
    Project Type
Skills and Expertise
Mandatory skills
Community Engagement
Community Management
Activity on this job
  • Proposals:10 to 15
  • Last viewed by client:last week
  • Interviewing:
    1
  • Invites sent:
    0
  • Unanswered invites:
    0
About the client
Member since Jul 15, 2020
  • Belgium
    Keerbergen8:56 AM
  • $84K total spent
    41 hires, 6 active
  • 1,513 hours
  • Mid-sized company (10-99 people)

Explore similar jobs on Upwork

Invision Community
Community Management
Community Strategy
Community Engagement
Partnerships Manager for Cubbie.comFixed-price‐ Renewed 1 month ago
Social Media Marketing
Internet Marketing
Management Skills
Customer Engagement
Community Management
Community Engagement
Marketing Strategy

How it works

  • Post a job icon
    Create your free profile
    Highlight your skills and experience, show your portfolio, and set your ideal pay rate.
  • Talent comes to you icon
    Work the way you want
    Apply for jobs, create easy-to-by projects, or access exclusive opportunities that come to you.
  • Payment simplified icon
    Get paid securely
    From contract to payment, we help you work safely and get paid securely.
Want to get started? Create a profile

About Upwork

  • Rating is 4.9 out of 5.
    4.9/5
    (Average rating of clients by professionals)
  • G2 2021
    #1 freelance platform
  • 49,000+
    Signed contract every week
  • $2.3B
    Freelancers earned on Upwork in 2020

Find the best freelance jobs

Growing your career is as easy as creating a free profile and finding work like this that fits your skills.

Trusted by

  • Microsoft Logo
  • Airbnb Logo
  • Bissell Logo
  • GoDaddy Logo