Remote eCommerce Sales & Support Agent

💵 $6–$7 USD/hr + Bonuses | Weekly Pay | Part-time / Full-time We are hiring for a fast-growing remote team supporting premium eCommerce brands across luxury menswear and tailored fashion products. 💡 This Role Is Perfect for You If You: Have experience in sales or customer support in premium fashion or apparel Are confident handling high-value customers and objections Can guide customers in product selection and sizing support Work independently with strong attention to detail Are fluent in French and English (required) 📞 What You’ll Be Doing: Work with one assigned premium fashion brand Handle customer support via chat, email, and calls Assist customers with product selection, sizing, and order support Manage orders, returns, and basic Shopify-related tasks Follow scripts and SOPs Join coaching and performance sessions ✅ Requirements: Fluent French and strong English communication skills Experience in fashion, apparel, or luxury retail sales/support Stable internet and quiet workspace Customer-focused with strong closing ability ⭐ Nice to Have: Experience with Shopify, Gorgias, or similar tools Background in luxury or made-to-measure fashion Experience handling high AOV customers Strong upselling or styling consultation skills 🎁 What You’ll Get: Remote work (Mon–Fri, ET hours) Weekly USD pay + bonuses Full training on one assigned brand Clear structure and growth opportunity 📬 How to Apply (Upwork): Submit your proposal with: Updated Resume / CV 30–60 second voice recording (attach or link) ⚠️ Applications without CV + voice recording will not be prioritized.