Research & Insights Analyst - Discover Business Trends from Customer Data

We're looking for a curious Research & Insights Analyst to help uncover interesting business trends hidden within our customer data. We are Neon Designs, an ecommerce company that creates custom LED neon signs for businesses across the United States. Over the past several years we've collected thousands of completed orders, customer requests, and design submissions from businesses in many different industries. We're not looking for someone to build dashboards or create weekly KPI reports. Instead, your job is to help us answer questions like: Which industries are growing the fastest? Which business types invest the most in branding? Which states or cities are seeing the biggest growth? What surprising trends exist in our customer data? What interesting stories could journalists find compelling? You'll work directly with our PR strategist, who develops story ideas. Your job is to analyze our data, validate (or disprove) those ideas, and uncover additional insights that can be turned into media stories, industry reports, and long-term SEO assets. Responsibilities: Analyze customer orders, lead forms, and business data Clean and organize datasets Identify meaningful trends and patterns Summarize findings in clear, simple English Suggest additional story ideas based on your discoveries Create simple charts or tables when helpful Collaborate with our PR strategist on research projects Skills: Required- Strong Excel or Google Sheets skills Experience analyzing datasets Excellent written English Ability to explain findings clearly Preferred- Python (Pandas) SQL Ecommerce analytics Consumer insights Market research Business intelligence What We're Looking For: We're much more interested in curiosity than perfect technical credentials. The ideal candidate enjoys asking questions like: "That's interesting...why is this happening?" Rather than simply producing reports. We want someone who naturally notices patterns and enjoys discovering stories hidden inside data. Trial Project: We plan to hire several finalists for a small paid research assignment before selecting a long-term partner.