SaaS Distribution Assistant for Shopify Apps, Reddit, Facebook Groups, and Lead Research
Worldwide
Title: SaaS Distribution Assistant for Shopify Apps, Reddit, Facebook Groups, and Lead Research We are building a portfolio of Shopify apps and micro-SaaS products for ecommerce operators, Shopify merchants, and SaaS founders. We need a reliable part-time distribution assistant to help with community research, lead research, competitor tracking, Reddit and Facebook group monitoring, and careful reply drafting. This is not a spam role. We do not want someone who blasts links everywhere. We need someone who can research properly, understand context, and help us enter relevant conversations in a useful way. Products include: * A Shopify app for delivery risk, ETA visibility, and order issue prevention * A Shopify and ecommerce tool for chargebacks, refund threats, and dispute evidence * A SaaS feedback, roadmap, changelog, and product decision tool * Additional micro-SaaS products for ecommerce and SaaS operators Hours: 20 hours per week to start Budget: $5 to $7 per hour Responsibilities: * Find relevant Reddit threads, Facebook group posts, Shopify merchant discussions, and ecommerce communities * Track posts where merchants discuss delivery problems, order tracking, fulfilment delays, chargebacks, refund disputes, angry customers, and support issues * Build clean spreadsheets of leads, agencies, communities, competitors, and discussion opportunities * Draft helpful, non-spammy replies for approval * Research Shopify agencies, ecommerce consultants, fulfilment consultants, store operators, and SaaS communities * Track competitor positioning and keywords * Prepare daily and weekly distribution reports * Follow SOPs and avoid spammy behaviour Required skills: * Excellent written English * Strong internet research ability * Good spreadsheet discipline * Familiarity with Shopify, ecommerce, SaaS, Reddit, Facebook groups, or online communities * Ability to follow detailed instructions * Good judgement around when not to post * Reliable daily communication Bonus skills: * Shopify experience * Reddit research experience * Facebook group marketing experience * SaaS or ecommerce lead generation * Customer support or VA experience * Familiarity with Google Sheets, Notion, Airtable, Slack, Trello, or ChatGPT To apply, answer these questions: 1. Have you worked with Shopify, ecommerce, or SaaS before? 2. Have you done Reddit or Facebook group research before? 3. What makes a community reply feel spammy? 4. Find one example of a Shopify merchant pain point related to delivery, tracking, chargebacks, refunds, or customer support, and explain how you would respond helpfully. 5. Confirm your hourly rate and weekly availability.
- Less than 30 hrs/weekHourly
- 1-3 monthsDuration
- IntermediateExperience Level
$5.00
-
$8.00
Hourly- Remote Job
- Ongoing projectProject Type
Skills and Expertise
Activity on this job
- Proposals:Less than 5
- Last viewed by client:4 weeks ago
- Interviewing:0
- Invites sent:0
- Unanswered invites:0
About the client
- United KingdomLondon10:05 PM
- $9K total spent32 hires, 3 active
- 37 hours
Explore similar jobs on Upwork
How it works
Create your free profileHighlight your skills and experience, show your portfolio, and set your ideal pay rate.
Work the way you wantApply for jobs, create easy-to-by projects, or access exclusive opportunities that come to you.
Get paid securelyFrom contract to payment, we help you work safely and get paid securely.
About Upwork
- 4.9/5(Average rating of clients by professionals)
- G2 2021#1 freelance platform
- 49,000+Signed contract every week
- $2.3BFreelancers earned on Upwork in 2020
Find the best freelance jobs
Growing your career is as easy as creating a free profile and finding work like this that fits your skills.
Trusted by