Sales Process & Revenue Operations Consultant (High-Ticket Webinar Business)

We are looking for an experienced Sales Process / Revenue Operations Consultant to audit and optimize our complete sales system. This is not a cold-calling or appointment-setting role. We are looking for someone who can review our entire customer journey, identify bottlenecks, and recommend improvements that increase conversions and operational efficiency. About Us We run a high-ticket online education business selling through webinars. Our current funnel includes: * Meta Ads * Landing Pages * CRM (Zoho) * WhatsApp Automation * Email & SMS * AI Reminder Calls * Zoom Webinars * Sales Team * Razorpay Payments * Student Onboarding What We Need We want a complete audit of our sales process, including: * Customer journey mapping * Lead management process * CRM structure and pipeline * Lead qualification * WhatsApp, Email and SMS automation * Webinar registration and attendance flow * Sales scripts and follow-up process * Payment and onboarding experience * KPIs and reporting * Identification of bottlenecks * Recommendations to improve conversions and efficiency Deliverables At the end of the project, we expect: * Complete audit report * Customer journey map * List of bottlenecks and opportunities * Prioritized recommendations * Suggested CRM and pipeline improvements * Automation recommendations * KPI dashboard recommendations * Sales process documentation (SOPs) * 30/60/90-day implementation roadmap Preferred Experience * Revenue Operations (RevOps) * Sales Operations * CRM Strategy * High-ticket sales * Webinar funnels * Sales process optimization * Marketing automation * Zoho CRM, HubSpot, Salesforce, or similar * Experience with coaching, education, SaaS, or high-ticket businesses is a plus To Apply Please include: 1. Similar projects you’ve completed. 2. Your approach to auditing a sales process. 3. Examples of measurable improvements you’ve delivered. 4. What deliverables you typically provide. 5. Any experience with webinar-based or high-ticket sales businesses. This is initially a fixed-scope audit project. If we’re a good fit, there is potential for a longer-term consulting engagement.