Scripted Calling Agent for Home Services Leads | $20–$40/Hour

# Scripted Calling Agent for Home Services Leads | $20–$40/Hour We’re looking for a **reliable Scripted Calling Agent** to help us communicate with potential customers interested in home services across the U.S. This role is ideal for someone with strong spoken English, a confident phone presence, and the ability to follow a structured script while keeping conversations natural and professional. ### 🏠 Services Covered Depending on the campaign, calls may involve customers interested in: * Plumbing * HVAC * Roofing * Electrical services * Garage door services * Windows & doors * Appliance repair * Other residential home services ### 📞 What You’ll Do * Make outbound calls to provided leads using an approved script. * Follow the required conversation flow accurately. * Speak naturally rather than sounding like you are simply reading a script. * Ask the required questions and accurately capture customer responses. * Understand the customer’s basic service needs. * Maintain a polite and professional tone throughout each call. * Record call outcomes, notes, and relevant customer information. * Follow campaign instructions and quality standards. * Communicate with the team regarding questions, issues, or unusual situations. ### 💰 Compensation **$20–$40/hour**, depending on experience, communication skills, call quality, responsibilities, and overall performance. All hiring, contracts, time tracking, and payments will be handled through **Upwork**. ### ⭐ What We’re Looking For * Excellent spoken English. * Clear and confident phone communication. * Comfortable making outbound calls. * Ability to follow scripts and instructions precisely. * Strong listening and conversational skills. * Reliable internet connection and a quiet workspace. * Good attention to detail. * Previous experience in customer service, telemarketing, lead generation, appointment setting, or home-services calling is a plus. ### Why This Role? You’ll receive the campaign information, approved calling script, and workflow guidelines needed to get started. We value **quality conversations over rushed calls** and are looking for agents who can consistently represent the campaign professionally. If you’re confident on the phone, dependable, and comfortable working with structured calling campaigns, **apply with a short introduction and details of your relevant calling experience.**