Senior AI E-Commerce Strategist & Automation Engineer

***IMPORTANT NOTE: Contacting us outside of Upwork WILL BE REPORTED. I have received about 3 dozen people so far contacting us outside of Upwork, your appliation will immediately be denied and reported to Upwork. *** Candidates, please read the below job description and do not apply unless you have the knowledge to complete the below criteria. A big problem we're having is that many people apply to our posts, only seeing the title and then using AI to generate generic cover letters, please be thorough here. ----------- We are hiring a Senior AI E-Commerce Expert to architect, implement, and optimize artificial intelligence workflows across our direct-to-consumer store, customer acquisition channels, and back-end operations. Operating in a technical, research-driven market, we require a specialist who understands how to deploy LLMs, automated agents, predictive analytics, and personalized funnel optimization to drive measurable revenue growth and operational efficiency across our specific technical infrastructure. Core Responsibilities: Design and execute AI-driven personalization strategies across the customer journey to increase conversion rate, average order value, and repeat purchases. Build automated AI workflows for customer support, lead qualification, and post-purchase onboarding using customized LLMs and retrieval-augmented generation. Implement predictive analytics models for customer lifetime value forecasting, inventory planning, and churn mitigation. Deploy AI tools to streamline ad creative generation, copy testing, multi-channel attribution modeling, and search intent targeting. Integrate AI agents via APIs into our existing tech stack to automate manual operational tasks across marketing, sales, and logistics. Establish clear key performance indicators to measure the ROI and efficiency gains of all deployed AI initiatives. Existing Technical Stack Requirements: The candidate must demonstrate ability to build, integrate, and automate within our existing two-part technical stack: Digital & E-Commerce Infrastructure: Platform Architecture: Built on Shopify supporting DTC, B2B enterprise sales, and subscription models. Internationalization Systems: Multi-language rendering (English, Spanish, French, German, Italian) with multi-currency localized checkout routing. Mobile App Ecosystem: Native iOS and Android applications supporting wireless panel pairing, pulse frequency configuration (0-9999 Hz), multi-channel spectral control, usage tracking, and multi-panel array orchestration. Data & Analytics Pipeline: Integrated video content distribution, conversion analytics tracking, dynamic catalog retargeting, and responsive web layouts. Hardware & Control Systems Stack: Spectral & Microcontroller Architecture: Onboard digital controllers managing seven-band spectral output (480nm, 630nm, 660nm, 810nm, 830nm, 850nm, 1060nm). Inputs & Interfaces: Touchscreen display interfaces, high-frequency pulse modulation processors (0-9999 Hz), RF remote systems, and active-window voice recognition processing units. Hardware Specifications: Aluminum circuit board mounting plates, low-noise multi-fan active cooling systems, zero-gap borderless LED grids, and modular patch-cable power routing (up to 15A total circuit load). Regulatory & Testing Frameworks: FDA Class II medical device registration standards (21 CFR Part 111 cGMP compliance), LightLab International third-party testing data pipelines, ETL IEC 60601 safety certifications, CE marking, and RoHS compliance. Required Qualifications: 5+ years of hands-on experience in DTC e-commerce growth, technical marketing, or conversion rate optimization. Proven track record of integrating custom AI tools, LLM frameworks, and automated workflows into high-volume Shopify environments. Deep technical competence with modern e-commerce architectures, API integrations, and data pipeline management. Mastery of AI prompt engineering, fine-tuning, and automated workflow builders. Demonstrated ability to increase top-line revenue and bottom-line margins through technical deployment rather than superficial tactics. Strong strategic mindset with the ability to evaluate trade-offs, identify system bottlenecks, and prioritize high-ROI technical implementations.