Senior HR Practitioner

Job Title: Senior HR Practitioner (Fractional / Remote) Location: Remote, based in the Philippines Job Type: Fractional / Part-Time Contract Ideal Candidate Profile You are a senior HR professional who knows how to bring order, accountability, and practical structure to a growing company. You are confident advising leadership, capable of executing independently, and experienced enough to build systems without creating unnecessary bureaucracy. About GWM Commercial Auto Glass GWM Commercial Auto Glass is a national commercial glass service provider focused on fast, reliable, and high-quality service for heavy-duty trucks across the United States. Our mission is centered on minimizing downtime and keeping fleets on the road. With a growing national footprint and a performance-driven operating model, GWM is building the people, systems, and leadership structure needed to scale effectively. Position Summary GWM Commercial Auto Glass is seeking an experienced Senior HR Practitioner to support the company in a fractional remote capacity. This role is best suited for a seasoned HR professional based in the Philippines who can serve as both a strategic advisor and a hands-on partner to leadership. The ideal candidate will bring strong experience across HR operations, employee relations, recruiting support, performance management, policy development, and organizational structure. This person should be comfortable helping a growing company formalize people processes, improve accountability, and strengthen management practices in a fast-paced business environment. Key Responsibilities • Serve as the senior HR partner to company leadership on people strategy, workforce planning, and organizational development • Build, refine, and manage HR policies, SOPs, internal processes, and people-related documentation • Support recruiting efforts by helping create job descriptions, improve hiring workflows, assist with screening processes, and strengthen onboarding • Lead and support performance management processes, including KPI alignment, accountability systems, documentation standards, and coaching support • Advise leadership on employee relations matters, conflict resolution, disciplinary action, and performance improvement processes • Help improve organizational structure, role clarity, communication standards, and management effectiveness • Develop and implement onboarding and offboarding processes that improve consistency and employee experience • Review existing people practices and recommend improvements to support retention, engagement, and performance • Help ensure HR records, documentation, and internal systems are organized and maintained properly • Identify HR risks, culture issues, and operational people gaps, then recommend practical solutions • Support leadership with manager coaching and guidance on handling personnel matters professionally and consistently • Provide strategic and practical HR input in a remote, distributed work environment Required Qualifications • Minimum 7–10 years of progressive HR experience • Proven experience in a senior HR, HR business partner, HR manager, or fractional HR consulting role • Based in the Philippines • Strong experience in core HR functions, including employee relations, performance management, recruiting support, HR operations, and policy development • Experience supporting growing businesses, entrepreneurial companies, or small to mid-sized organizations • Excellent written and verbal English communication skills • Strong judgment, discretion, and ability to handle confidential matters with professionalism • Highly organized, self-directed, and able to work independently in a remote setting • Able to balance strategic thinking with hands-on execution • Strong problem-solving, coaching, and documentation skills Preferred Qualifications • Experience supporting U.S.-based companies with remote or offshore teams • Experience in service-based, sales-driven, operational, or multi-location businesses • Familiarity with performance-driven environments that rely on accountability, KPIs, and process discipline • Experience helping founder-led or fast-growing companies build HR structure from the ground up • HR certification is a plus • A Master’s degree in Human Resources, Business Administration, Organizational Development, or a related field is an added advantage Success in This Role Success in this role will mean: • Leadership has a trusted HR partner who brings structure, clarity, and sound judgment • HR processes become more organized, consistent, and scalable • Hiring, onboarding, and performance management improve across the business • Managers are better equipped to lead teams and address personnel issues effectively • The company develops stronger people systems to support growth PLEASE SEND A SHORT VIDEO LINK OF YOU TALKING ABOUT YOUR RELEVANT EXPERIENCE TO APPLY, ONLY APPLICANTS WHO SUBMIT A VIDEO LINK WILL BE CONSIDERED FOR THE ROLE. READING FROM A SCRIPT WILL BE DISQUALIFIED.