Social Media VA: Manage FB/IG pages; posting, comment maintainance and more.

We are looking for a reliable and detail-oriented Virtual Assistant to help us manage the day-to-day activity on our Facebook and Instagram pages. This is an ongoing role suited for someone who is highly organised, has a strong grasp of social media platforms, and can represent our brand voice professionally in every interaction. Responsibilities Your core duties will include, but are not limited to: - Responding to comments on Facebook and Instagram posts in a timely, on-brand manner - Moderating the comments section — hiding, filtering, or removing spam, inappropriate, or off-topic comments according to our guidelines - Publishing posts on Facebook and Instagram on a set schedule (content and copy will be provided by us) - Monitoring post engagement and flagging any comments or messages that require escalation - Responding to direct messages (DMs) using pre-approved templates and scripts - Keeping a simple log of daily activity and flagged items for our review Requirements - Proven experience managing Facebook and/or Instagram business pages - Familiarity with Meta Business Suite (formerly Facebook Business Manager) - Excellent written English — clear, professional, and friendly tone - Strong attention to detail and ability to follow brand guidelines - Ability to work independently with minimal supervision - Consistent availability during agreed hours (please specify your timezone in your application) - Reliable internet connection Nice to Have - Experience with social media pages - Basic understanding of community management best practices - Prior experience in customer-facing or community management roles What We Provide - A clear brand voice guide and response templates - A content calendar with posts ready to publish - Moderation guidelines outlining what to hide, delete, or escalate - Ongoing communication and support via [Slack / WhatsApp / Email — your choice] How to Apply - A brief introduction and summary of your relevant experience Examples of Facebook or Instagram pages you have managed (links or screenshots welcome) - Your availability and timezone - Your hourly rate We value reliability and communication above all else. If you are someone who shows up consistently, follows instructions carefully, and takes pride in representing a brand well online — we would love to hear from you.