Spanish Speaking Customer Support

# Customer Support Representative **Day Translations, Inc. | Remote | Five Days per Week** Day Translations is seeking a reliable and professional Customer Support Representative. We need someone who can speak Spanish and perfect English. ## Responsibilities * Answer incoming calls, emails, and online inquiries * Handle translation and interpreting requests * Gather project details, including languages, deadlines, and service requirements * Prepare quotes and follow up with clients * Schedule phone, video, and on-site interpreters * Coordinate with translators, interpreters, and internal team members * Help convert inquiries into confirmed projects * Resolve customer concerns professionally * Maintain accurate records in company systems ## Requirements * Must be available to work Saturdays and Sundays * Must be available for a five-day workweek * Excellent spoken and written English * Strong customer service and communication skills * Comfortable answering phones and speaking with clients * Organized, responsive, and able to multitask * Reliable internet connection and quiet workspace * Translation, interpreting, localization, sales, or customer support experience is preferred * Additional language skills are a plus This is a remote position with opportunities for professional growth within Day Translations.