QA Specialist - Risk Operations, Fraud, KYC, AML BSA

We are looking for a detail-oriented Risk Operations QA Specialist to review the quality and accuracy of work completed by Risk Analysts. You will review cases involving fraud, transaction and behavioral analysis, bank statements, KYC/EDD, and identity verification, ensuring decisions are accurate, well documented, and aligned with established procedures. What You'll Do - Review Risk Analyst cases for accuracy, completeness, and adherence to procedures. - Evaluate fraud, transaction, bank statement, KYC/EDD, and identity-verification reviews. - Identify missed fraud indicators, suspicious activity, documentation issues, and incorrect decisions. - Review potentially altered or fraudulent identity documents. - Complete QA evaluations using established scorecards and guidelines. - Provide clear and constructive feedback on identified errors. - Identify recurring quality issues and escalate significant risk concerns. - Participate in QA calibrations and support process and training improvements. - Maintain accurate QA trackers and reports. Requirements - 2+ years of experience in fraud, risk operations, KYC/AML, EDD, transaction monitoring, or a related field. - Experience reviewing transactions, bank statements, financial documents, identity documents, or fraud cases. You must be available for approximately 40–50 hours per week, primarily during U.S. Pacific Time hours. Weekend shifts and occasional support for urgent cases may be required. If you have a solid understanding of fraud indicators and KYC/customer due diligence and are comfortable using Excel or Google Sheets, we'd love to hear from you! * QA, auditing, coaching, or peer-review experience is preferred. * Experience with tools such as Plaid, HubSpot, identity-verification platforms, or fraud/risk systems is a plus.