Tech Support Team Manager

Posted yesterday

Only freelancers located in the U.S. may apply.U.S. located freelancers only

Summary

Hey, We're sending laptops to parents in August (around 1000+ parents). We expect that some of these parents will have technical issues so we're looking to build a customer support team of ~10 reps who can help parents with dealing with these support issues. Parents should ideally be able to hop on a video call with one of our IT support reps and get their issue resolved. We're looking for someone who has run an IT support team in the past and can help us with building, scaling and running this team.

Less than 30 hrs/week
Hourly
1-3 months
Duration
Expert
Experience Level
Remote Job
Complex project
Project Type

Contract-to-hire opportunity

This lets talent know that this job could become full time.
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Skills and Expertise

Mandatory skills

Customer Support

Customer Service

Activity on this job

Proposals:20 to 50
Interviewing:
0
Invites sent:
0
Unanswered invites:
0

About the client

Member since Aug 10, 2025

USA
Austin6:03 PM
$11K total spent
16 hires, 15 active
601 hours

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