USA-Based Business Research & Verification Specialist

We are looking for a reliable and detail-oriented freelancer based in the United States to join our team as a Business Research & Verification Specialist. Your primary responsibility will be contacting businesses, gathering service-related information, evaluating customer experience, and submitting structured reports. This is a long-term remote opportunity with flexible scheduling. Responsibilities Contact businesses by phone during business hours Verify services and service availability Gather general pricing information when available Evaluate professionalism and customer service Document findings in a structured report Submit reports through Upwork after completing assignments Requirements Must currently reside in the United States Excellent English communication skills Professional phone etiquette Strong attention to detail Reliable internet connection Comfortable making outbound business calls Experience in customer service, business research, virtual assistance, or administrative support is preferred Compensation $29–$35 per hour Paid through an Upwork hourly contract Weekly payments through Upwork Long-term opportunity for the right freelancer Schedule Flexible schedule Approximately 5–10 hours per week Additional hours available as project volume increases Report Requirements Each completed assignment should include: Business name Time of call Call duration Services discussed Availability information Pricing information (if provided) Overall customer service experience Additional observations Ideal Candidate Detail-oriented Organized and reliable Professional communicator Comfortable speaking with businesses Interested in long-term remote work To Apply Please include: Your current U.S. state Weekly availability Relevant experience Confirmation that you are comfortable making professional business research calls We are looking for someone who can start immediately and become a long-term member of our team.