⭐Virtual Assistant – Client Communication / Lead Qualifying & Scheduling ⭐

💰 Commission + Long-Term Growth Opportunity 💰 Steady Role + Performance Rewards We’re a small, family-operated flooring and bath company looking for a dependable, friendly Virtual Assistant to manage client interactions and set appointments from incoming homeowner leads. If you enjoy great conversations, staying organized, and following clear systems — this could be the perfect fit for you. You’ll be responsible for: - Handling incoming calls, texts, and emails from new homeowner inquiries - Using our simple checklist to qualify potential clients (training provided) - Booking and confirming appointments on our shared calendar - Sending reminders and follow-up messages using provided templates We’re looking for someone who: - Communicates clearly in spoken and written English - Has a calm, professional, and friendly tone - Is dependable, responsive, and detail-oriented - Feels comfortable speaking on the phone - Enjoys following proven systems, scripts, and feedback What we offer: - Reliable, long-term employment with a respectful, family-owned business - Streamlined systems with full training — you’ll always know what to do - Performance bonuses and room for future growth If you’re someone who enjoys helping people, values communication, and wants a stable role where effort is recognized — we’d love to hear from you. 🚫 Please apply only if you have proven Upwork experience. Applicants with little or no Upwork history will not be considered. Serious applicants only, please.