Virtual Assistant/Operations Coordinator for Marketing Agency

We are a growing U.S. marketing company, looking for a reliable Virtual Assistant/Operations Coordinator to help with day-to-day administrative, operational, and client support tasks. This is not a “lowest cost wins” role. We are looking for someone who is organized, dependable, proactive, and able to help keep the business running smoothly behind the scenes. You will be helping with a mix of operational checklists, client communication, file organization, light social media support, and general admin tasks. The right person should be detail-oriented, strong in English, timely with communication, and able to take ownership without needing to be micromanaged. Responsibilities may include: * Managing and updating operational checklists * Organizing files, folders, assets, and documents in Google Drive * Helping keep client materials, creative assets, and internal documents organized * Sending and responding to basic client correspondence * Tracking tasks, deadlines, and follow-ups * Light social media posting and scheduling * Basic content formatting, caption organization, or post preparation * Helping with internal SOPs and process documentation * Coordinating simple admin tasks as needed * Notifying the team when something needs attention or clarification The ideal candidate is: * Strong in written & spoken English * Reliable, timely, and responsive * Highly organized and detail-oriented * Comfortable working with Google Drive, Google Docs, and Google Sheets * A self-starter who can figure things out and ask smart questions when needed * Able to follow checklists and improve systems over time * Comfortable with client-facing communication * Professional, calm, and consistent * Interested in a long-term working relationship Nice-to-have skills: * Experience working with a marketing agency * Familiarity with Instagram, Facebook, or Meta Business Suite * Experience with project management tools such as Trello, ClickUp, Asana, or Monday * Basic Canva experience * Basic understanding of marketing, content calendars, or ad creative workflows * Ability to help document processes and create simple SOPs To apply, please include: 1. A brief summary of your experience as a Virtual Assistant, Operations Assistant, or Admin Assistant 2. Your experience with Google Drive and file organization 3. Any experience you have working with marketing agencies or social media tasks 4. Your hourly rate 5. Your availability in Pacific Time 6. A short explanation of why you think you would be a good fit for this role Please start your application with the phrase “Organized VA” so we know you read the full job post. We are looking for someone dependable who can grow with us and become a trusted part of our day-to-day operations.