Virtual Assistant : Social Media & Marketing (Healthcare setting)

Virtual Assistant : Social Media & Marketing (Philippines and South America) We are looking for a Virtual Assistant to primarily manage our social media content and marketing activities for a medical practice. The role will also include occasional outbound calls to patients and prospective leads. Primary Responsibilities: Social Media Create and schedule content for relevant social media platforms. Develop monthly content calendars. Write professional, engaging, and patient-friendly captions. Create simple graphics using Canva. Monitor engagement and help maintain a consistent online presence. Support online reviews and reputation management. Marketing Support Assist with email and SMS marketing campaigns. Promote medical services and patient-engagement initiatives. Track basic marketing results, including reach, engagement, leads, and appointment bookings. Help develop ideas to attract and retain patients. Outbound Calling Support: Make occasional outbound calls to patients and prospective leads. Explain available services clearly and professionally. Document call results and follow-up actions accurately. Maintain a compassionate and patient-friendly phone presence. Required Skills Experience managing social media accounts and creating content. Experience with Canva, Meta Business Suite, or similar tools. Strong written and spoken English. Basic marketing knowledge. Ability to work independently and meet deadlines. Comfortable making outbound calls when needed. Preferred Qualifications Experience working with a medical office or healthcare organization. Familiarity with HIPAA and patient confidentiality. Experience with EMR systems, Google Workspace, or Microsoft Office. Experience with email marketing, SMS campaigns, patient outreach, or appointment-conversion campaigns. Experience in primary care, family medicine, internal medicine, or telehealth.