Virtual Assistant with Facebook Ads Knowledge

Role Overview We are hiring a full-time remote Frontline Operations Coordinator to join the team at Raise a Hood. This individual will act as an extension of our team and will be involved in both execution and light client interaction. At Raise a Hood, we are a small, but growing firm. That means that everybody in the company will be wearing multiple hats. You will need to be digitally savvy, do some light video and image editing for advertisements, be able to think critically and creatively, speak to clients, and have great communication skills. I'm not just looking for a contractor. I am looking for a new member of our team and I would love it to be you. Core Responsibilities Maintain and update shop profiles on our platform Support onboarding of new accounts including setup and QA Communicate with shop owners via email and occasional calls Launch and manage Meta campaigns using predefined templates Monitor basic performance metrics and provide simple weekly summaries Create and adapt ad creatives in Canva Upload and manage backend content ensuring accuracy across all listings Perform routine QA checks and execute repeatable workflows Assist with monthly reporting to client Respond to Reviews Critically think through problems and explain their process if needed. Update a website if needed. Onboarding New Customers Candidate Profile Fluent spoken and written English with confidence in client-facing situations Professional communication skills Detail oriented and process driven Comfortable with Meta Ads Manager, Canva, basic CMS tools, video editing, and AI prompt utilization. Reliable, responsive, and able to work with minimal supervision Work Structure Full-time, 40 hours per week Must be willing to work US business hours, specifically 8 AM to 5 PM CST Compensation Target Target hourly rate is $8-$10, with bonus opportunities.