Virtual Primary Care Medical Assistant

Virtual Medical Assistant (Remote) Position Summary The Virtual Medical Assistant provides remote clinical and administrative support to a high-volume Primary Care Physician. This position is responsible for ensuring patient charts are prepared in advance of appointments, maintaining accurate clinical documentation, assisting with medication management, and supporting daily workflow efficiencies. The ideal candidate possesses a strong clinical background, proficiency in eClinicalWorks (eCW), exceptional organizational skills, and the ability to function independently in a fast-paced healthcare environment. Essential Duties and Responsibilities Clinical Support Conduct comprehensive chart preparation prior to patient appointments, including review of medical history, laboratory results, imaging studies, specialist consultations, preventive care measures, and outstanding clinical tasks. Perform medication reconciliation and accurately enter medications into the electronic medical record. Review, organize, and update patient records to ensure complete and accurate documentation. Update patient problem lists, allergies, health maintenance items, and other clinical information within the EMR. Assist with patient follow-up activities as directed by the physician. Monitor and manage assigned clinical tasks, electronic messages, and provider workflows. Identify and obtain missing documentation necessary for patient encounters. Support chronic disease management, preventive health initiatives, and quality improvement measures. Electronic Medical Record Management Utilize eClinicalWorks (eCW) proficiently for documentation, chart preparation, and workflow management. Maintain accurate and timely entry of patient information into the EMR. Assist with documentation workflows utilizing AI-supported technologies, including Sunoh AI. Ensure all patient charts are complete and prepared prior to scheduled appointments. Administrative Support Manage provider task queues and electronic communications. Coordinate referrals, medical record requests, and prior authorization support as assigned. Assist with appointment preparation and patient scheduling functions. Communicate professionally with patients, providers, specialists, and internal staff members. Maintain strict compliance with HIPAA regulations and patient confidentiality standards. Qualifications Required Qualifications Minimum of two (2) years of experience as a Medical Assistant in Primary Care, Internal Medicine, Family Medicine, Cardiology, or a related clinical specialty. Demonstrated proficiency with eClinicalWorks (eCW) or other EMR experience. Strong knowledge of medical terminology, medications, laboratory testing, diagnostic procedures, and clinical workflows. Excellent organizational, multitasking, and time-management skills. Strong written and verbal communication skills. Reliable high-speed internet connection and dedicated remote work environment. Preferred Qualifications Previous experience in a remote healthcare support role. Experience utilizing Sunoh AI or other AI-assisted medical documentation platforms. Bilingual proficiency in English and Spanish. Core Competencies: Clinical Knowledge Attention to Detail Critical Thinking Professional Communication Time Management Organizational Effectiveness Adaptability Patient-Centered Service Schedule Full-Time Remote Position Monday through Friday Forty (40) hours per week