Virtual Scheduler and Administrative Support

Remote Patient Scheduling Coordinator – Brain, Spine & Pain Institute Job Type: Full-Time (Remote) Schedule: Monday–Friday (Eastern Time hours preferred) Start Date: ASAP About Us The Brain, Spine & Pain Institute is a leading neurological, spine, and interventional pain clinic. We pride ourselves on delivering compassionate, accurate, and timely care. As we grow, we’re looking for a dedicated remote team member to help streamline the patient experience from first contact to follow-up. Position Overview We’re hiring a Remote Patient Scheduling Coordinator to manage scheduling for both new and existing patients. This role involves coordinating in-office and telehealth appointments, MRI and physical therapy referrals, and ensuring accurate, efficient communication between all parties involved in a patient’s care. Key Responsibilities Schedule new and follow-up appointments promptly (telehealth and in-office) Coordinate MRI and physical therapy referrals per provider orders Manage provider calendars and daily patient flows Communicate with patients, attorneys, providers, and referring clinics Track pending referrals, approvals, and follow-ups Maintain accurate records in EMR systems Support scheduling team as needed Qualifications 1+ year experience in medical scheduling, patient coordination, or a similar healthcare role Strong written and verbal communication skills Excellent organization and attention to detail Comfortable working independently and prioritizing tasks in a fast-paced setting Proficient in EMR systems (DrChrono or MoveDocs experience is a plus) Familiarity with HIPAA compliance and patient confidentiality Availability during Eastern Time (ET) business hours required Why Work With Us? 100% remote position Supportive and collaborative team Direct impact on improving patient care Long-term opportunity with growth potential