WANTED: U.S.-Based Account Manager with Sales & Marketing Experience

Hello! We're looking for a personable and driven Client Success Manager to join CityScoop — a marketing company like you've never seen. This is a remote, part-time position starting at 10 hours/week, with a clear path to full-time (40 hours/week) as you build your client roster. Before applying, please visit our website and watch the two short videos on the homepage: http://cityscoop.com/ You have never seen anything like CityScoop's News-Powered Marketing™ — and that's exactly what makes this role unique. What Makes This Role Different At CityScoop, we've built our own proprietary AI agent that handles the daily execution of client work — content, reporting, optimization, and more — so you don't have to. Your job is simple: show up for your clients. Once a month, you'll meet with each client over Zoom to walk them through their results, align on goals, and identify opportunities to add more value. That's it. No juggling daily tasks, no chasing deliverables — just meaningful client relationships. ✅ Who We're Looking For Our ideal candidate: Is based in the U.S., with availability during PST business hours (8 AM – 4 PM). Speaks fluent English with excellent verbal communication skills. Is a natural relationship-builder who clients genuinely enjoy talking to. Has experience in marketing, sales, or account management — you should be comfortable discussing marketing performance and strategy with business owners. Can confidently identify when a client could benefit from one of our add-on services and present that opportunity naturally during a review meeting. Is reliable, punctual, and takes ownership of their client relationships. 📅 What Your Month Looks Like Your primary responsibility is conducting monthly one-on-one video meetings with your assigned clients to: Review their monthly performance reports Discuss progress toward their goals Offer strategic guidance and next steps Present relevant add-on services where appropriate Our AI agent handles everything in between. You focus on the relationship. 📈 Training & Growth Timeline We offer a paid training phase starting at approximately 10 hours per week. As you get comfortable with our platform, reports, and client base, your hours grow — with a clear path to full-time (40 hours/week) for the right candidate. After 2+ years, top performers may be considered for a managerial role overseeing other Client Success Managers. 📝 How to Apply In your proposal, please: Confirm you're located in the U.S. and available during PST hours Share your sales, marketing, or account management experience — give us specific examples of client-facing work you've done Tell us what your approach is to an underperforming client who seems disengaged — how do you re-energize that relationship? Starting pay: $20–25/hour (part-time during training, scaling to full-time) Managerial track: $35/hour (eligible after 2 years) This is a long-term role built for someone who genuinely loves people and wants to be the face of an innovative, fast-growing company that's helping small businesses thrive online — without being buried in day-to-day execution. We look forward to hearing from you!