Wedding Executive Assistant / Client Experience Coordinator

Remote Eligible, New Orleans Preferred Part-Time / Contract / Growth Opportunity Position Overview Our company is seeking a highly organized, polished, and proactive Executive Assistant / Client Experience Coordinator to work directly alongside the Principal Planner in supporting the day-to-day operations of a fast-paced luxury wedding and event planning business. This role is ideal for an experienced event professional who thrives in a dynamic environment, can anticipate needs before they arise, and takes pride in delivering exceptional client service through organization, communication, and operational excellence. The ideal candidate is sharp, resourceful, detail-oriented, and committed to long-term growth within the company. This is not an entry-level or mentorship role. We are seeking a seasoned professional who can confidently step in and support at a high level from day one. While this position may be performed remotely, candidates local to the New Orleans area will receive preference. ⸻ Core Responsibilities Administrative & Executive Support * Manage Principal Planner’s calendar, scheduling, and meeting coordination * Assist with daily administrative and operational tasks across the business * Maintain internal systems, client records, and planning documentation * Ensure contracts, proposals, and client files remain organized and up to date * Support inbox management, client follow-ups, and communication workflows * Track deadlines, deliverables, payment schedules, and internal reminders Client Experience & Planning Support * Assist in keeping clients on track throughout the planning process * Support client communication regarding outstanding tasks, deadlines, and deliverables * Coordinate and communicate with vendors on behalf of the Principal Planner * Prepare meeting agendas, notes, recaps, and follow-up action items * Assist with planning documentation, timelines, logistics notes, and vendor confirmations * Support event preparation and backend logistics leading into wedding/event weekends Operational & Team Support * Assist in internal process management and workflow organization * Maintain and improve SOPs, templates, and operational systems as needed * Help coordinate internal team communication and administrative logistics * Provide support on event days when needed, including occasional in-person assistance if local ⸻ Qualifications * Minimum 3 years of verifiable wedding, luxury event, or corporate event planning/assisting experience required * Prior experience supporting a lead planner, executive, or business owner strongly preferred * Must be highly organized and able to manage multiple moving priorities simultaneously * Must be comfortable working independently and anticipating needs proactively * Must be available for evening communication/work as needed Monday through Thursday * Occasional event day availability required ⸻ Technical & Software Proficiency Experience with the following platforms/software is highly preferred: * Aisle Planner * Dubsado * Canva * Microsoft Office Suite * Adobe Creative Suite * Additional creative/design software platforms ⸻ Ideal Candidate Attributes * Positive, can-do attitude with a true servant’s heart * Exceptional customer service and client care mindset * Strong written and verbal communication skills * High emotional intelligence and professional discretion * Able to manage sensitive and confidential information with maturity * Detail-oriented and highly organized * Flexible and adaptable in a fast-paced environment * Self-starter who can anticipate needs and solve problems independently * Long-term growth mindset and desire to evolve with the company * Professional, polished, and aligned with luxury service standards ⸻ Preferred Qualifications * Located in the New Orleans area (preferred, not required) * Available for occasional in-person meetings and event day support if local ⸻ Compensation Compensation commensurate with experience, qualifications, and structure of engagement. (To Be Discussed During Interview Process)