E\-commerce Marketplace Setup & Management Specialist – eBay & Amazon UK

I’m looking for an experienced e-commerce specialist to help set up and prepare a small online resale business for launch across eBay and Amazon UK. The products will include a mixture of individual items, sealed products, boxed products and collectable-style stock. Full product details will be shared with the successful freelancer. Marketplace Setup • Support with setting up and professionally configuring eBay UK • Support with setting up Amazon UK Seller account • Seller settings and account configuration • Shipping, returns and delivery settings • Payment and payout setup guidance • Store policies and customer-service settings • Advise on the most suitable Amazon selling plan Any identity, banking or verification requirements will be completed directly by me. Store Setup & Branding • Recommend a professional store name/brand direction • Set up a dedicated business email • Create simple professional logo, banner and profile graphics • eBay storefront optimisation • Amazon seller profile optimisation • Consistent branding across marketplaces Product & Competitor Research • Research successful UK sellers within the market • Competitor analysis • Pricing research • Product demand research • Identify potential profitable opportunities • Review completed/sold listings where appropriate • Recommend appropriate pricing and margins Product Listings Create professional and reusable listing templates covering: • SEO-optimised titles • Product descriptions • Keywords • Categories • Item specifics • Condition • Variations where required • Pricing • Shipping • Returns I would also like support uploading and optimising the initial product listings. Inventory & Profit Tracking Create a simple system to monitor: • Product/SKU • Stock quantity • Purchase price • Selling price • Marketplace fees • Packaging costs • Shipping/postage • Net profit • Stock remaining • Sold items • Reorder levels Order & Store Management I want a clear process covering: Stock → Listing → Sale → Payment → Packing → Dispatch → Tracking → Customer Service → Profit Monitoring The system should be straightforward and easy to maintain. Basic Social Media Setup I may also require support establishing the brand across: • TikTok • Instagram • Profile setup • Bio • Username research • Basic branding • Initial content ideas • Content strategy • Driving traffic towards the marketplace stores TikTok Shop may be explored at a later stage once the appropriate eligibility and verification requirements are met. Phase 1 – Initial Setup The first stage should include: 1. Market and competitor research 2. eBay and Amazon marketplace strategy 3. Account setup/configuration support 4. Store branding 5. Business email setup 6. Inventory and profitability tracker 7. Listing templates 8. Initial product listing support 9. Basic social-media setup 10. Launch strategy Potential Ongoing Work For the right freelancer, there is potential for ongoing support with: • Product listings • Stock management • Pricing updates • Marketplace optimisation • SEO • Promotions • Customer enquiries • Order administration • Social-media support • General store management When applying, please provide: 1. Your experience with eBay UK. 2. Your experience with Amazon Seller Central UK. 3. Examples of stores you have previously set up or managed. 4. Any experience with collectables, sealed products or resale businesses. 5. How you approach competitor and pricing research. 6. What you recommend completing during Phase 1. 7. Your suggested timeframe for Phase 1. 8. Your proposed cost for completing Phase 1. 9. Your availability for ongoing support after launch. I’m looking for someone practical, trustworthy and commercially minded who understands that the goal is not simply to create accounts, but to build a professional online selling operation that can grow over time. ### Dropshipping & Supplier Sourcing I would also like to explore a **dropshipping model**, alongside holding some physical stock, so that we do not necessarily need to purchase and store every product ourselves\. The freelancer should: - Research reliable dropshipping suppliers suitable for eBay and Amazon UK - Explore DHgate as one potential supplier, alongside other suitable options - Compare supplier pricing, shipping times, minimum orders and potential profit margins - Check whether suppliers can ship directly to UK customers - Research suppliers for individual, boxed and sealed products - Ensure products are genuine/authentic and suitable for resale - Avoid counterfeit, replica or unofficial products - Check whether supplier invoices/documentation would meet marketplace requirements where applicable - Review eBay and Amazon dropshipping policies before recommending a model - Identify which products are better suited to dropshipping versus holding physical stock - Recommend a supplier and fulfilment strategy that can scale as the store grows The aim is to create a **hybrid model** using both physical stock and dropshipping, while keeping initial stockholding and overheads manageable