E-commerce Profit Optimization Manager [Supply Chain]

Turn Data Into Profit. ABOUT US We operate dozens of international Shopify stores and manage a catalog of over 10.000+products across Europe and beyond. Every improvement in pricing, supplier performance or Cost of Goods has a direct impact on our profitability. That's why we're NOT looking for a traditional Supply Chain Manager. We're looking for someone who loves solving business problems using data and who continuously asks: "Where are we losing money, and how can we fix it?" YOUR MISSION Your mission is simple: -- Increase the profitability of our business by optimizing suppliers, pricing, margins, Cost of Goods and internal processes. You'll own one of the most important parts of our company: making our entire product catalog smarter, more efficient and more profitable. WHAT YOU'LL OWN As our Profit Optimization Manager, you'll be responsible for: - Optimizing product margins and profitability. - Identifying opportunities to reduce Cost of Goods. - Monitoring and improving supplier performance. - Developing smarter pricing strategies. - Identifying products with unhealthy margins or high refund risk. - Building dashboards and using data to identify improvement opportunities. - Improving internal workflows and automating repetitive processes. - Working closely with suppliers to improve pricing, availability and reliability. - Preventing profit leaks before they happen. Your goal is simple: -- Find opportunities that make the business more profitable and implement solutions that create measurable impact. WHAT SUCCESS LOOKS LIKE Within your first 3 months you have: - Increased gross margins. - Reduced Cost of Goods. - Improved supplier performance. - Reduced supplier-related refunds and Out-of-Stock issues. - Implemented smarter pricing strategies. - Built dashboards that support data-driven decisions. - Delivered measurable improvements in profitability. WHO YOU ARE - You enjoy solving complex business problems. - You naturally question inefficient processes. - You think analytically, commercially and strategically. You don't wait for instructions, you identify opportunities and take ownership. You're someone who enjoys building systems that make businesses better. REQUIREMENTS We're looking for someone with experience in one or more of the following areas: E-commerce Business Analytics Supply Chain Procurement Pricing Operations YOU ALSO HAVE - Strong analytical skills and know how to use AI / Claude - Advanced Excel or Google Sheets knowledge. - Experience working with large datasets. - Excellent communication skills. - Fluent English. NICE TO HAVE - Shopify - SQL - Power BI / Looker Studio - Dropshipping experience WHY JOIN US? This isn't a traditional operations role. You won't spend your days processing orders or managing warehouses. Instead, you'll work directly on one objective: -- Making our business more profitable. Every improvement you make has an immediate financial impact. Your ideas won't disappear into meetings, they'll be implemented across an international e-commerce business operating at scale. If you enjoy ownership, data, automation , AI and solving real business challenges, you'll fit right in. HOW TO APPLY 1) Answer all 5 required screening questions 2) Record a video where you’ll explain your motivation and experience and upload it to Upwork 3) We’ll contact you within 1 week if we see a fit and proceed to the next step, which could include a Paid Business Case and one or more interviews