Hire the Best Agile Project Managers
in Macedonia

QA Engineer | Agile Project Manager | Customer Success Strategist I've been delivering complex projects on Upwork since 2014, over a decade of work, a 100% Job Success Score, and Top Rated Plus status earned through consistent results, not promises. My background is unusual in the best way: a double degree in languages and business, now in my final year of computer science with a software engineering focus. That combination means I can manage your project, test your product, and actually talk to your developers no translation layer needed. I specialize in three areas that tend to break down in the same ways: Project Management I run Agile teams using Scrum, Kanban, or hybrid setups depending on what the project actually needs. I own sprint planning end-to-end from setting realistic goals to keeping stakeholders informed when scope shifts. I've managed cross-functional teams across time zones and industries without things falling apart. Quality Assurance Manual and automated testing, detailed test case documentation, and a genuine obsession with finding edge cases before your users do. I treat QA as a continuous process, not a gate at the end of the sprint. Customer Success I've built and led support teams, implemented CRM workflows in Salesforce, HubSpot, Zendesk, and Freshdesk, and handled escalations that required both technical understanding and clear communication. I care about retention, not just resolution. If you need someone who can see a project from the planning doc to the shipped product and hold it together in between, let's talk.

Looking for Project Manager to take ownership of the delivery of your projects? You are at the right place, I am Top 1% on Upwork Talent worldwide with 100% Job Success score. Here is what some of my clients say European Upwork Customer: 8 month project "One word: perfect. Violeta managed our international developer team as scrum master. The team was made up from freelancers and all came from different countries. She has a very good feeling for the vibes of a team and how the mood is. She supports the business side as well as the developer side easily since she worked on both sides in her career. We definitely hire her again. She has also very fine eye and therefore took over a partial role in QA." Project-Program Management in complex environments, Implementation of Agile frameworks, Team coaching, deep understanding of businesses operations are all my cup of tea, so please be sure to take a look at my CV below to see exactly what you can expect. BACKGROUND. I have managed projects and programs in Europe, America and Africa, both with small teams and big ones up to 100+ people. I have helped companies to become more efficient improving their operations and by developing procedures and structures for project management and support organizations. I have worked with international teams to successfully deliver projects for clients benefit. I am ready to help you too.