Top 10 Business Manager Interview Questions

Find and hire talent with confidence. Prepare for your next interview. The right questions can be the difference between a good and great work relationship.

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Can you tell me about yourself?

This question is a great way to break the ice in an interview. When answering this question, the respondent is welcome to open up with a brief summary of their work history and their personal life. This will create the opportunity to expand on any questions and answers the interviewer may have.

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Why do you want to be a manager for this company?

During the interview process, this question can help uncover whether the interviewee is aware of the company or if they applied on a whim. Contractors should be prepared to answer this question in a way that speaks to the hiring company's culture, goals, and mission statement to reflect why they want to work at this company specifically.

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Can you share your past experience in a management position?

When asked this question, the interviewee should discuss their history in business management. This is an opportunity to highlight their leadership skills and past successes.

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Can you describe the work environment you try to create when working with a new team?

This question is designed to determine if the respondent has experience being integrated into a new team rather than being promoted from within and working with familiar coworkers. Contractors should be honest about their experience with working on a new team, and if they haven’t had this experience, encourage them to speak to similar situations where they've had to use communication and leadership skills that may translate well to this task.

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Can you share an example of a time when direct reports lack the competencies to fulfill their roles?

Difficult situations are a huge part of being a manager. Look for contractors to answer this question with their experience handling difficult situations where they had to address poor job performance and whether the employee improved or had to be let go.

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Have you experienced a situation where your problem-solving skills saved the day?

Problem-solving is another skill that a strong manager must have. They will need to use problem-solving skills to manage team members who don’t get along or when an agreed-upon deadline has been missed. The interviewee should answer with personal examples of times where they had to problem solve in order to ensure a successful outcome.

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What do you believe is your greatest strength as a manager or as an individual?

Open-ended questions like these are a great opportunity to share specific examples of how contractors made a positive impact in their work environment. They should discuss how they performed successfully in the past and try to identify common techniques that worked across projects.

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What are your future career goals?

A good company will often encourage the professional development of their workers. When asked this question, the interviewee should be honest about where they see themselves in the near-future, and what aspects of the job align best with their overall career goals.

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Why should we hire you?

Many individuals have lots of skills that may not be included in the job description. If asked this question, the interviewee is able to share more about their qualifications and their excitement for the management task.

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Do you have any questions for me?

Recruiters and hiring managers spend the entire interview asking the interviewee questions, now the interviewee has the opportunity to get answers to many of their questions. Common questions include advancement opportunities, turnover rate, as well as company culture.

If an interviewee comes prepared with a list of questions, that's a good sign they're engaged in the interview and the work.

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Business Managers you can meet on Upwork

$40 hourly
Rabia Feroze A.
- 4.9
- (15 jobs)
Dubbo, NSW
Business Management
Management Development
Cold Calling
Customer Support
Email Communication
Customer Relationship Management
Outbound Sales
Data Entry
B2B Marketing
Lead Generation

I AM A TOP-RATED BDR / SDR / Sales Closer I am a skilled professional with a strong background in business and operations. My expertise lies in telemarketing, specifically in sales and customer support. With polished communication skills, I excel in maintaining excellent relationships with customers, co-workers, and vendors. I am dedicated to helping companies achieve their sales goals to increase revenue. I do phone, email and chat campaigns centered on sales and business development. I am an optimistic and enthusiastic sales professional with an experience of almost 6 years now. I am skilled at developing the right action plan for each of my client's unique needs, and committed to helping them choose the best products and offers. Throughout my career, I have earned the trust of several companies and maintained strong client relationships that generate repeat business. I can attribute my success to my innate ability to listen to customers and put their needs first. I believe, with ample product knowledge and proper training about the company's goals and target market, I can be your next Top Sales Superstar!
$130 hourly
Marlena S.
- 5.0
- (2 jobs)
Lilburn, GA
Business Management
Web Design
CRM Software
Salesforce CRM
Salesforce Lightning
Business Operations
US English Dialect
Voice & Tone Consistency
Voice Recording
Voice-Over
Logo Design
WordPress
Female
Smooth Voice Tone
Graphic Design

MJS Consultus | A Salesforce Solution, Business Technology, and Design Firm. I'm an Atlanta based provider of professional business technology services, Salesforce services, web and creative design and development. I have over 20 years of experience in technology, 13 years in Salesforce CRM implementations and Cloud-based application support, operations management, marketing and branding, and web development with a network of satisfied partners and customers. My mission is to provide professional solutions that will enhance your organization’s strategic marketing practices, as well as assist in moving your leads and prospects through the sales process. Graphic and Web Design: WordPress, HTML, Adobe Creative Suite, InDesign, Photoshop Data Processing: CRM, Data Handling, Workflow Mgmt & Automation Platforms: Project Management: GSuite, Microsoft Office Suite (Excel Proficiency) Core Competencies: Strategic Marketing & Planning || Enterprise & Non-Profit Systems Administration || Data Management, Analysis & Reporting || Business Requirements || Vendor/Agent Relationship Management || Project Management || Marketing Production || Implementation & Training I attribute my wealth of business experience to the early exposure that came from growing up in an ad agency owned by my father in my hometown of Atlanta. I have a dual degree - a BBA from the Stetson School of Business at Mercer University in Marketing and Computer Information Systems . In the digital age, your web presence frequently serves as your business or organization’s front entrance through which many customers will pass. Allow me to help you achieve your vision!
$45 hourly
Mark S.
- 5.0
- (10 jobs)
Falls Church, VA
Business Management
Risk Management
Budget Management
Stakeholder Management
Team Management
International Business
Software Development
Product Development
Audio Production
Video Editing
Adobe Photoshop
Agile Software Development
Management Skills
Agile Project Management
Project Management

Success-focused, adaptable, and entrepreneurial Project Manager with more than 15 years of experience leading complex projects in the Information Technology service industry. Diverse background in overseeing work for clients in the travel, education, manufacturing, trade associations and other business sectors. Effective leadership abilities combined with excellent communication, negotiation, and problem-solving skills. Proven record of optimizing operations and motivating cross-functional teams towards delivering mission-critical initiatives on time and within budget, while also ensuring alignment with organizational objectives. Proficient in project portfolio management, building robust stakeholder relationships, presenting key decision-influencing information, directing high-performing teams, driving innovation, and savvy vendor selection. Career Accomplishments • Founded IT services agency and invented a proprietary CMS. Defined strategic planning for corporate identity and marketing. Built up an eclectic client base and highly proficient company staff. Realized more than $10M in client revenues and sold agency to investors. • Saved Marriott International substantial cost overrun by leading more than 40 associates to generate a new content standardization and platform migration effort that was executed in less than one year. • Reinvented dysfunctional political advocacy application for General Motors International. Formulated growth strategy and enacted it in six subsequent foreign markets in under four years. • Elevated Johns Hopkins University’s revenues and students’ scholastic achievement measures by supervising the creation of a software articulation of their proprietary teaching techniques and deploying it in Maryland and Florida grade schools. Because I'm new to Upwork, here are some testimonies I've received from past clients I secured outside of this site. “Mark is not only competent in planning and delivering an incredible product, he was also able to guide APGNN on what would benefit our needs and made several recommendations that had not yet been considered. APGNN is a medical organization, and we appreciated Mark’s ability to articulate the process in a way that was easy for us to understand without becoming overly technical. We found him to be very collaborative and professional throughout the entire process.” —Elizabeth Burch | President, APGNN "Mark is a very detail-oriented Project Manager. He connects with his team players as well as key stakeholders. He asks great questions during business meetings and has insightfulness on how to approach problem-solving. Mark’s biggest strength is that he listens to understand the requirements - which is a key attribute to being a top leader. Working with him brings out the best in people, regardless of industry. His experience is very unique and vast. If you do not hire Mark, consider him a gift to your competitor. That’s how strongly I feel about his work ethic, leadership, and project management as well as relationship building skills." —Manish Shere | Program Manager at Peraton "I hired Mark because of his ability to quickly grasp, learn, and master almost any subject. I haven’t yet met anyone else that learns as quickly, is as perceptive to ask the right questions, and comes up with creative/innovative solutions as readily as him. Apart from being very technical, Mark has strong written and oral communication skills. While he is an engineer/project manager by profession, he could very well be a writer. As an employee, Mark does not need to be closely supervised as he is self-motivated, accountable, and very professional. I look forward to one day working with him again.” —Jeannette Bernardo | President, Filius Corporation "Over the last two decades, I have engaged Mark on a number of projects for different businesses. Every project was successfully completed and led to additional work. I wouldn't hesitate to recommend Mark and am happy to speak more via email or phone at any time.” —Jonathan Meisner | Founder/Owner, Meisner Entertainment Group "I utilized Mark's expertise for many years to help my organization grow. His focus on details, accuracy and timeliness allowed us to see success with every project he was involved with. I highly recommend him.” —Mathew Newfield | Senior Vice President & Chief Security Infrastructure Officer (CSIO), Unisys "During my tenure the University had undertaken a major building campaign (largest in 25 years). We required a branding of the major building campaign and a re-branding of our plant facilities. Mark is an energetic and goal-oriented person. He is talented and well-organized, with a strong ability to analyze problems and outline necessary courses of action that support his team. He’s a dedicated and self-directed individual who can be depended upon to take a project to completion." —Bruce Costella | Executive Director of Capital Projects at Howard University

$40 hourly
Rabia Feroze A.
- 4.9
- (15 jobs)
Dubbo, NSW
Business Management
Management Development
Cold Calling
Customer Support
Email Communication
Customer Relationship Management
Outbound Sales
Data Entry
B2B Marketing
Lead Generation

I AM A TOP-RATED BDR / SDR / Sales Closer I am a skilled professional with a strong background in business and operations. My expertise lies in telemarketing, specifically in sales and customer support. With polished communication skills, I excel in maintaining excellent relationships with customers, co-workers, and vendors. I am dedicated to helping companies achieve their sales goals to increase revenue. I do phone, email and chat campaigns centered on sales and business development. I am an optimistic and enthusiastic sales professional with an experience of almost 6 years now. I am skilled at developing the right action plan for each of my client's unique needs, and committed to helping them choose the best products and offers. Throughout my career, I have earned the trust of several companies and maintained strong client relationships that generate repeat business. I can attribute my success to my innate ability to listen to customers and put their needs first. I believe, with ample product knowledge and proper training about the company's goals and target market, I can be your next Top Sales Superstar!
$130 hourly
Marlena S.
- 5.0
- (2 jobs)
Lilburn, GA
Business Management
Web Design
CRM Software
Salesforce CRM
Salesforce Lightning
Business Operations
US English Dialect
Voice & Tone Consistency
Voice Recording
Voice-Over
Logo Design
WordPress
Female
Smooth Voice Tone
Graphic Design

MJS Consultus | A Salesforce Solution, Business Technology, and Design Firm. I'm an Atlanta based provider of professional business technology services, Salesforce services, web and creative design and development. I have over 20 years of experience in technology, 13 years in Salesforce CRM implementations and Cloud-based application support, operations management, marketing and branding, and web development with a network of satisfied partners and customers. My mission is to provide professional solutions that will enhance your organization’s strategic marketing practices, as well as assist in moving your leads and prospects through the sales process. Graphic and Web Design: WordPress, HTML, Adobe Creative Suite, InDesign, Photoshop Data Processing: CRM, Data Handling, Workflow Mgmt & Automation Platforms: Project Management: GSuite, Microsoft Office Suite (Excel Proficiency) Core Competencies: Strategic Marketing & Planning || Enterprise & Non-Profit Systems Administration || Data Management, Analysis & Reporting || Business Requirements || Vendor/Agent Relationship Management || Project Management || Marketing Production || Implementation & Training I attribute my wealth of business experience to the early exposure that came from growing up in an ad agency owned by my father in my hometown of Atlanta. I have a dual degree - a BBA from the Stetson School of Business at Mercer University in Marketing and Computer Information Systems . In the digital age, your web presence frequently serves as your business or organization’s front entrance through which many customers will pass. Allow me to help you achieve your vision!
$45 hourly
Mark S.
- 5.0
- (10 jobs)
Falls Church, VA
Business Management
Risk Management
Budget Management
Stakeholder Management
Team Management
International Business
Software Development
Product Development
Audio Production
Video Editing
Adobe Photoshop
Agile Software Development
Management Skills
Agile Project Management
Project Management

Success-focused, adaptable, and entrepreneurial Project Manager with more than 15 years of experience leading complex projects in the Information Technology service industry. Diverse background in overseeing work for clients in the travel, education, manufacturing, trade associations and other business sectors. Effective leadership abilities combined with excellent communication, negotiation, and problem-solving skills. Proven record of optimizing operations and motivating cross-functional teams towards delivering mission-critical initiatives on time and within budget, while also ensuring alignment with organizational objectives. Proficient in project portfolio management, building robust stakeholder relationships, presenting key decision-influencing information, directing high-performing teams, driving innovation, and savvy vendor selection. Career Accomplishments • Founded IT services agency and invented a proprietary CMS. Defined strategic planning for corporate identity and marketing. Built up an eclectic client base and highly proficient company staff. Realized more than $10M in client revenues and sold agency to investors. • Saved Marriott International substantial cost overrun by leading more than 40 associates to generate a new content standardization and platform migration effort that was executed in less than one year. • Reinvented dysfunctional political advocacy application for General Motors International. Formulated growth strategy and enacted it in six subsequent foreign markets in under four years. • Elevated Johns Hopkins University’s revenues and students’ scholastic achievement measures by supervising the creation of a software articulation of their proprietary teaching techniques and deploying it in Maryland and Florida grade schools. Because I'm new to Upwork, here are some testimonies I've received from past clients I secured outside of this site. “Mark is not only competent in planning and delivering an incredible product, he was also able to guide APGNN on what would benefit our needs and made several recommendations that had not yet been considered. APGNN is a medical organization, and we appreciated Mark’s ability to articulate the process in a way that was easy for us to understand without becoming overly technical. We found him to be very collaborative and professional throughout the entire process.” —Elizabeth Burch | President, APGNN "Mark is a very detail-oriented Project Manager. He connects with his team players as well as key stakeholders. He asks great questions during business meetings and has insightfulness on how to approach problem-solving. Mark’s biggest strength is that he listens to understand the requirements - which is a key attribute to being a top leader. Working with him brings out the best in people, regardless of industry. His experience is very unique and vast. If you do not hire Mark, consider him a gift to your competitor. That’s how strongly I feel about his work ethic, leadership, and project management as well as relationship building skills." —Manish Shere | Program Manager at Peraton "I hired Mark because of his ability to quickly grasp, learn, and master almost any subject. I haven’t yet met anyone else that learns as quickly, is as perceptive to ask the right questions, and comes up with creative/innovative solutions as readily as him. Apart from being very technical, Mark has strong written and oral communication skills. While he is an engineer/project manager by profession, he could very well be a writer. As an employee, Mark does not need to be closely supervised as he is self-motivated, accountable, and very professional. I look forward to one day working with him again.” —Jeannette Bernardo | President, Filius Corporation "Over the last two decades, I have engaged Mark on a number of projects for different businesses. Every project was successfully completed and led to additional work. I wouldn't hesitate to recommend Mark and am happy to speak more via email or phone at any time.” —Jonathan Meisner | Founder/Owner, Meisner Entertainment Group "I utilized Mark's expertise for many years to help my organization grow. His focus on details, accuracy and timeliness allowed us to see success with every project he was involved with. I highly recommend him.” —Mathew Newfield | Senior Vice President & Chief Security Infrastructure Officer (CSIO), Unisys "During my tenure the University had undertaken a major building campaign (largest in 25 years). We required a branding of the major building campaign and a re-branding of our plant facilities. Mark is an energetic and goal-oriented person. He is talented and well-organized, with a strong ability to analyze problems and outline necessary courses of action that support his team. He’s a dedicated and self-directed individual who can be depended upon to take a project to completion." —Bruce Costella | Executive Director of Capital Projects at Howard University
$50 hourly
Hussainali M.
- 5.0
- (21 jobs)
Sugar Land, TX
Business Management
Human Resources Strategy
Customer Service
Product Management
Administrative Support
Marketing Operations & Workflow
Management Skills
Project Management
Customer Relationship Management
Team Management
Microsoft Office
Project Plans

Running a business is chaotic — your operations shouldn’t be. With over eight years in Operational Project Management, I specialize in helping businesses streamline processes and boost profits. My hands-on approach ensures seamless collaboration across teams, while my experience in process optimization and workflow enhancement has consistently led to improved efficiency and greater ROI. I’m passionate about creating strategies that bring in revenue and elevate customer engagement—so if you’re ready to take your operations to new heights, let’s work together. Experienced in: ✔️ Project Management ✔️ Operations Management ✔️ Process Optimization ✔️ Workflow Enhancement ✔️ HR & Team Management ✔️ Maximizing Resource Utilization ✔️ CRM Systems & Collaboration Tools ✔️ Social Media & Content Strategy
$95 hourly
Zlatko A.
- 5.0
- (10 jobs)
Belgrade, CENTRAL SERBIA
Business Management
Operations Management Software
Interpersonal Skills
Microsoft Access
Financial Management
Financial Analysis
Financial Presentation
Financial Modeling
Business Process Automation
Business Process Management
Business Consulting
Management Development
Business Operations
Management Consulting
Startup Consulting

Most engagements start with a 10–14 day Stabilisation Sprint (fixed scope). I install clear ownership (roles/RACI), a KPI scorecard, and a weekly operating cadence so your remote team delivers, and it takes this off your plate. After the sprint, I can stay on 1 day/week (or 8–10h/week) to run the cadence (scorecard → priorities → follow-ups), keep reporting clean, and remove bottlenecks. ✅ What you get by Day 14 (live + adopted): • 1 KPI scorecard (owners, definitions, targets) • 1 weekly cadence (agenda + action log + follow-ups) • 1 lightweight roles/RACI map (handoffs + escalation) • 2–3 critical SOPs implemented for daily use Proof: • +9% net profit improvement (Keen Holdings) • Turnover growth €2M → €7M (Al Grosso) • ISO 9001/14001 + EOS-like cadence; saved 15h/week • Finance toolkit used by 10+ SMEs; ~€5K/month untracked spend removed • Additional credibility: Accepted into independent consultant networks (Catalant, BTG). Here’s what I offer: • KPI scorecards + reporting ownership (incl. Sales + Backend KPIs when needed) • Weekly operating cadence (scorecard review, priorities, accountability) • SOPs, process maps, and roles/RACI (handoffs + escalation) • Tooling oversight (Microsoft 365 / Asana / Slack / Google Sheets) - I define specs and QA delivery with your implementers Selected work: 1. Keen Holdings (UK) — Fractional COO +9% net profit improvement through process work and execution discipline. 2. Al Grosso — COO/CFO Helped grow annual turnover from €2M to €7M over two years. 3. ISO + SOP systems Set up ISO 9001/14001, SOPs, KPIs, and an EOS-like weekly cadence; saved 15 hours/week. Who I work with: • Founder-led teams that need clear ownership and predictable execution • Ops-heavy businesses where delivery or follow-through is messy • Teams that want simple cadence, real KPIs, and less micromanagement • Importers, distributors, and FMCG/product businesses that need sourcing-to-shelf control Secondary track (when relevant): For importers, distributors, and FMCG/product businesses, I can also set up the sourcing → QC → landed cost → logistics → inventory → retail-readiness process, so launches and replenishment stay predictable. When needed, I also support supplier screening, negotiation prep, and margin-risk controls. Message me on Upwork, and we’ll set a short call to confirm scope and the best first sprint.
$80 hourly
Kevin F.
- 5.0
- (10 jobs)
Tallinn, HARJUMAA
Business Management
Marketing Strategy
Marketing
Email Marketing Consultation
Marketing Plan
SEO Writing
Online Gambling Website
Copywriting
Content Creation
Digital Marketing
Marketing Consulting
English to Estonian Translation
Gambling
Marketing Management
Market Research
Amusement & Gambling

Head of affiliates in the iGaming industry. Former Sportsbook Marketing Manager - years of casino and sportsbook experience in an award-winning international sportsbook, casino and poker provider Well experienced in affiliate management, marketing campaigns for sportsbook and casino
$60 hourly
Aaron R.
- 4.9
- (131 jobs)
Aurora, OR
Business Management
Automation
ClickUp
Digital Project Management
Team Management
Slack
Real Estate Project Management Software
QuickBooks Online
Real Estate Virtual Assistance
Management Consulting
AppFolio
Google Workspace Administration
Real Estate
Management Skills
Personal Administration
Office Management
Administrative Support
Property Management
Executive Support
Business Operations

You're running a business. You shouldn't also be running your inbox, your operations, and your properties. ✅ 7,200+ hours and 12 years on Upwork - Expert Vetted ✅ 24% portfolio revenue growth delivered in 4 months ✅ 32 years as Owner-operator / Operations Manager WHERE I ADD VALUE → STR / Airbnb Operations & Optimization Full-cycle short-term rental management: listing creation and optimization, dynamic pricing strategy, guest communication, review management, turnover coordination, and platform operations across Airbnb, VRBO, and Booking. PMS experience: Guesty, Hostfully, Lodgify. → Long-Term Rental Management Tenant screening support, lease administration, move-in/move-out coordination, maintenance ticket management, rent collection oversight, and owner reporting. Platforms: AppFolio, Buildium, Rent Manager. → Business Operations & SOPs I document how your business actually runs, then build the systems to make it run better. Process mapping, SOP writing, workflow automation (Notion, ClickUp, Asana), and operational insights that surface inefficiencies before they cost you alot of money! → Property Manager Support I integrate into your existing team as a reliable operator = handling the day-to-day volume so you can focus on growth. Owner communication, vendor management, inbox triage, reporting, and issue escalation. → Chief of Staff / Executive Operations For founders and executives managing complex portfolios or growing teams: calendar and project management, stakeholder communication, meeting prep, cross-functional coordination, and making sure nothing important slips. RECENT REVIEW FROM A CLIENT: ⭐⭐⭐⭐⭐ "Aaron's expert insights and dedication caused our growth to increase by 24% in 4 months. I absolutely love working with him, he can tackle anything." Craig H. I bring 32 years of experience as both a business owner and operator, which means I understand the full picture: P&L pressure, team dynamics, vendor relationships, and the operational details that fall through the cracks when leadership is stretched thin. CORE SERVICES: - Executive Assistant - C-Suite Support & Calendar Management - Business Manager - Operations & Process Optimization - Property Manager & STR Management (Airbnb) - Full-Service Real Estate Management 🏆 Top-Tier MANAGEMENT & OPERATIONS 💎 100% Quick Response Time ✅ 6000+ Hours worked on Upwork ✅ Over 11 years on Upwork >proven track record 📈 100% Job Satisfaction 🎖️ Upwork Top Rated U.S. Based Freelance US Based Business Operations and Property Management: Are you ready to reduce frustration and streamline your operations? Invite me to your job Skills 🎯 Airbnb, Padsplit, Virtual Assistant, office admin, executive assistant, personal assistant, hospitality, office manager, Appfolio, Buildium, property management, operations, real estate, business management, US based Expert updated: July 2026
$65 hourly
Mary A.
- 4.9
- (66 jobs)
Waterloo, IA
Business Management
Google Sheets
Financial Report
Google Workspace
Microsoft Word
Asana
Google Docs
Account Reconciliation
Bank Reconciliation
Bookkeeping
Accounts Receivable
Intuit QuickBooks
Accounts Payable

TOP RATED PLUS - The top-rated 3% of Upwork freelancers! OVER 25 YEARS OF EXPERIENCE 5-Star-Rated Certified Quickbooks Pro-Advisor Current client openings: 1 By leveraging my skills and experience, I can help you unlock the essential insights hidden within your financial data, empowering you to make informed choices that drive your business forward. Let's work together to transform your numbers into a clear roadmap for growth and success. TRANSFORMING DATA INTO ACTIONABLE INSIGHTS -My expertise in QuickBooks Online allows me to efficiently set up, clean up, and maintain your accounts, transforming your raw financial data into concise, insightful reports that provide a clear, at-a-glance understanding of your business' financial health. -Effective financial reporting is vital for informed decision-making and guiding your business' continued growth and success. UNCOVERING THE STORY OF YOUR NUMBERS -Numbers tell a story - they reveal both the positive and negative aspects of your operations. Understanding this financial narrative is essential for making effective, data-driven decisions. -As a former business owner myself, I deeply appreciate the critical importance of robust bookkeeping and sound financial management. EXPERIENCE My experience includes a wide variety of businesses in e-commerce, retail, restaurant, real estate, wholesale, distributor, and service companies. • Set up, maintain, and reconcile loan, bank, credit card, and ledger accounts. • Review, analyze, trace discrepancies, and make corrections. • Clean up and enter large amounts of transactions for past and current years’ books. • Review profit and loss and balance sheets, checking for accuracy and making necessary journal entries, and closing monthly/yearly books. • Review reports and ledger accounts to check for inconsistencies to establish effective financial reporting. • Manage accounts receivables including posting of payments and deposits from checks, credit cards, Shopify, Amazon, and Paypal; monitor customer accounts. • Manage accounts payables, paying vendors with credit card and ACH using Melio. • Payroll submissions, mapping, and journal entries. • Sales entries including tips, sales tax, cash, discounts, and fees. • Submit monthly, quarterly, and yearly state sales taxes and forms.
$99 hourly
Vasilii I.
- 5.0
- (66 jobs)
Petropavl, SEV
Business Management
Business Planning & Strategy
Go-to-Market Strategy
Business Strategy
Growth Strategy
Human Resources Consulting
General Project Consulting
Management Consulting
Startup Consulting
Business Operations
Project Management
Business Plan
Business Development
Business Consulting
Business Coaching

Founders of fast-growing US and EU companies hire me when their business is scaling, but daily execution is falling apart. I build the rigid operational layer — OKRs, EOS frameworks, and AI workflows — so you can finally stop being the bottleneck. You're past the scrappy stage. The team is growing, the deals are coming — but somehow you're still the bottleneck. Priorities shift weekly. Your team waits for your input to move. You're spending Sundays firefighting instead of building. That's not a strategy problem. It's an operations problem. I'm Vasilii, an international Fractional COO with a Top Rated Plus track record on Upwork. I step into 7-figure startups and scaleups to build the operational architecture founders never had time to create: * Execution Rhythm: OKRs, weekly cadence, and clear ownership matrices. * Decision Systems: Autonomy in your org structure so the team moves fast without you in every meeting. * AI-Driven Operations: Identifying manual bottlenecks and integrating AI tools to cut overhead and speed up delivery. * Scalable Workflows: Processes that hold steady as you scale past 20, 50, or 100+ people. Why American and European founders trust me: * Western Management Standards: 95% of my portfolio consists of US, UK, and EU-based companies doing $500K–$5M. I operate entirely in your business culture and adapt to your time zones. * Proven ROI: Over $200K+ in verified earnings and a 100% Job Success Rate on this platform. Your investment is backed by real, audited execution. Engagement Options & Pricing: * Hourly Consultations: $99/hour Best for operational audits, short consultations, or ad-hoc tasks (under 5 hours/week). * Starter Fractional Package: $750/week (Up to 10 hours/week) Perfect for early-stage teams that need structured operational support and basic framework setup. * Scale Fractional Package: $1,250/week (Up to 20 hours/week) My most popular option. Designed for growing companies that need consistent operational leadership, execution tracking, and team management. Engagements are typically 3–6 months, part-time. No full-time overhead, no long onboarding — just rapid operational traction. If your company is doing $500K–$10M and you feel stuck in execution mode — let's talk. 👉 Click the "Invite to Job" button in the top right, and let’s schedule a brief 15-minute alignment call.
$60 hourly
Alicia B.
- 4.8
- (29 jobs)
Toronto, ON
Business Management
Process Development
Process Documentation
Automated Workflow
System Automation
ClickUp
Process Improvement
Project Management
Management Consulting
Dubsado
Customer Relationship Management
Executive Support
Business Operations
Business Strategy
Project Workflows

As an operations specialist, I help take the burden of day-to-day operations off your shoulders, allowing you to focus on your core skills and scale your business. With my expertise in operations management, I provide solutions that streamline your processes, increase efficiency, and improve your bottom line. My services are designed to simplify and optimise your business operations, saving you time and cutting down inefficiencies. Whether you need a full system overhaul, SOP development, or workflow automation, I’m here to ensure your business runs smoothly and effectively. Here are some of the results my clients are getting: ✅Reduced administrative time by up to 30% ✅ Saved over 10 hours a week by automating repetitive tasks ✅ Cut operational overhead by up to 30% with better systems and processes ✅ Boosted team productivity by 45% using clear SOPs and delegation ✅ Turned messy onboarding into smooth, professional client experiences ✅ Stepped away from daily tasks so the business keeps running even when the owner is out ✅Improved customer support processes, resulting in a 15% boost in customer satisfaction Tools I work with: ClickUp · Dubsado · HoneyBook · Zapier · Asana · Trello · Google Workspace · Kajabi · ConvertKit · WordPress · Zoom · Slack · Stripe Here's what I specialise in: 👍🏽Developing and implementing Standard Operating Procedures (SOPs) 👍🏽Managing daily operations to optimise performance 👍🏽 Streamlining workflows for greater productivity 👍🏽Enhancing client support and communication systems 👍🏽Overhauling systems for efficiency and better data management Client Testimonial: "Alicia is an extremely valuable connection for my business. Forthcoming and direct when it came to improving our business and processes. Visionary and able to quickly adapt to our existing process. Definitely was a rare find for my company. We cherish the progress that resulted from our contract. We also cherish the one-off conversations that kept our team motivated. She can take teams to the next level." - Doug Walker I take the time to understand your specific needs and challenges and work with you to develop a tailored solution that meets your business goals. Industries I’ve worked with include: -Education (coaches & course creators) -Real Estate Investors -Construction Companies (Landscaping, Renovations, Design & Build) -Non-profits -Cleaning Companies -E-commerce businesses I'm currently available for: — Retainer-based OBM/Operations support — Project-based systems build and ClickUp/Dubsado setups — SOP development — Executive/VA support roles If you're ready to streamline your operations and grow your business, contact me to schedule a consultation. Together, we can develop a customised plan to take your business to the next level.
$70 hourly
Mustafa E.
- 4.8
- (20 jobs)
Cairo, CAIRO
Business Management
Sales Operations
Sales Consulting
Enrich
Airtable
Make.com
Automation
Clay
Project Management
Business Process Automation
Business Development
AI Consulting
AI Agent Development
Project Workflows
Business Operations

Hi, I'm Mustafa, a former business dev & operations manager turned GTM Engineer, driven by a passion for building automation systems that solve complex problems and scale effortlessly. After years of leading teams, overseeing projects, and wearing many hats, I realised my true calling lies in the technical side - creating the workflows, automations, and systems that power business success. What I Bring to the Table: - Outbound automation expertise: Designing multi-channel campaigns with personalisation that resonates. - Workflow optimisation: Building efficient, scalable automations that eliminate inefficiencies and save hours of manual work. - CRM integration & data enrichment: Ensuring seamless data flow, clean pipelines, and actionable reporting. - Problem-solving at scale: Leveraging APIs, webhooks, and AI-driven workflows to optimise performance and deliver results. Why My Journey Matters As a manager, I learned the importance of aligning processes with outcomes. Now, as a GTM Engineer, I focus solely on the technical side, building the systems that empower teams to work smarter, not harder. My ability to bridge the gap between strategy and execution means I’m not just building workflows—I’m designing solutions that make sense for both people and businesses. Tools: - Clay - Smartlead - Heyreach - Apify - Trigify - Ocean.io - Make.com - Airtable - ScrapeLi - Instant data scraper Recent Certificates: - AI co-pilot diploma Relevant Experience I’ve worked with startups and agencies to design and implement GTM strategies and automation systems that deliver measurable results. Some highlights include: SBJ Consulting: Developed outbound campaigns for ed-tech and SaaS clients like Examfly and G2z.ai, leveraging data-driven personalisation to secure high-value meetings. The Conversion Architects: Built a fully automated CRM and PM system, saving hours of manual work weekly and streamlining operations for seamless client onboarding and project delivery. Other Experiences Before transitioning to a dedicated GTM Engineer role, I gained extensive experience in business development, operations, and project management. These roles honed my ability to align processes with business outcomes and set me apart as a systems-focused problem solver. Business Dev and Operations Manager – Interview Query (Ed-tech) - Built and scaled the business development department, leading to a 3x increase in partnerships with top U.S. universities. - Designed outreach sequences, sourced leads, and managed the pipeline to expand our reach within the data science education market. Operations Project Manager – E-commerce (Probiotics Industry) - Led diverse projects, including identifying and onboarding a U.S. manufacturer in less than three months after a two-year search by the parent company. - Managed customer service, influencer marketing, and B2B agency collaboration to optimise operations.
$60 hourly
Himani A.
- 5.0
- (74 jobs)
New Delhi, DL
Business Management
Project Risk Management
Project Management Professional
Cross Functional Team Leadership
Compliance
Business Planning & Strategy
Management Consulting
Program Management
Product Analytics
Pricing Research

Dynamic Executive Leader – Program, Project, and Product Management Expertise Agile leader with 18 years of proven success in program/project management, product ownership, technical head and marketing strategy. PMP and CSM certified, with an MBA in Marketing, bringing a comprehensive skill set in product lifecycle management, operations, market research, branding, digital marketing, business strategy, and offshore team leadership. Recognized for delivering impactful results in diverse industries, including Banking, IT, Healthcare, Fintech, Digital Advertising, and Branding. Adept at navigating complex subject matters and executing innovative strategies to achieve business objectives. Experienced in working with global organizations across the USA, Europe, UK, Middle East, Japan, and Australia. A strategic thinker with exceptional skills in competitive analysis, procurement, stakeholder negotiations, and cross-functional team collaboration. Demonstrated ability to lead large-scale initiatives, ensuring alignment with organizational goals and market trends. Looking for a challenging executive role where I can drive growth, innovation, and long-term value. Open to credible references and committed to establishing mutually beneficial professional relationships.
$35 hourly
Joel N.
- 5.0
- (4 jobs)
Sydney, NSW
Business Management
Design & Usability Research
Branding
Creative Direction
Adobe Creative Cloud
Product Design
Label & Packaging Design
Adobe Illustrator
Adobe Photoshop
Adobe InDesign

Hi there 👋🏼 I’m Joel - a graphic designer based in Sydney, Australia. I specialise in all things branding for businesses which include the design of logos, flyers, posters, and business cards. If you are looking for a graphic designer, hit me up ⚡️
$45 hourly
Peter C.
- 5.0
- (26 jobs)
Bangor, NSW
Business Management
Logistics Management
SQL Programming
Database Programming
Data Science
SaaS
Business Analysis
Business Intelligence

Maximize the potential of AI for your business - Implementing AI Automation - Integrate data across your business for improved business intelligence and create a broader context for AI - Integrate AI Chat and Voice Bots - Reduce the number of disjointed SaaS apps and replace with custom AI built solutions
$35 hourly
Nelson S.
- 5.0
- (4 jobs)
Tegucigalpa, FM
Business Management
Candidate Evaluation
Candidate Sourcing
Project Management
Human Resource Information System Implementation
Administrative Support
Human Resources
Candidate Interviewing
Business Operations
Employee Relations
Recruiting
Executive Support
Human Resource Management
HR & Business Services
Team Management

Hello, potential employer or client! Looking for high-quality work? If your answer is YES, you’ve come to the right profile. Over the years, I’ve had the privilege of working with diverse organizations, both large and small, across various industries. My core focus has always been enhancing organizational efficiency and effectiveness by developing and implementing high-quality strategies, policies, and procedures. As an HR and operations professional, I take pride in supporting global teams, regardless of distance or time zones. Managing HR and People operations remotely has become second nature to me, and I’m passionate about optimizing not only sales and customer service but also HR operations and people management practices. I’m fully committed to fostering a thriving work environment. I conduct comprehensive needs assessments and design HR and operations management frameworks that align with customer service goals, creating impactful talent acquisition and retention strategies. I’m also experienced in developing performance management systems, implementing employee engagement initiatives, and providing leadership coaching and training. At the director level, I’ve overseen both HR and operations management, allowing me to contribute to strategic decision-making and lead teams effectively. My experience spans not just HR, but also operational excellence, where I've focused on improving workflows and driving organizational success. Through my expertise, I’ve had the opportunity to offer valuable insights to clients. By working closely with business owners and CEOs, I’ve supported the growth and success of their businesses, with a strong focus on improving customer satisfaction, retention, and loyalty. I’m open for both HR and operations management, where I can apply my skills and knowledge to help organizations achieve their HR and business goals while delivering exceptional customer experiences. #OpenToWork #HRProfessional #CustomerExperience #NetworkingMatters #LetsCollaborate #HumanResources #Operations #TeamBuilding #EmployeeRelations #Training #InternationalRecruitment #ProjectManagement #OperationsManagement #Sales #CustomerService #TalentAcquisition #peopleooperations #culture
$45 hourly
Nataliia D.
- 5.0
- (2 jobs)
Rome, LATIUM
Business Management
IT Management
IT Project Management
Scrum
Cross Functional Team Leadership
CRM Software
Project Planning
Waterfall
Agile Project Management
Project Management

IT Project Manager | Product Manager | Business & Documentation Specialist IT Project Manager with a Software Engineering degree and 10+ years of experience managing IT and digital projects, as well as product and project management in apparel manufacturing. Since 2009, I have been working as an independent specialist, managing end-to-end IT projects, web platforms, and business systems. From 2018 to 2022, I also ran my own clothing manufacturing business, where I combined Product Management and Project Management responsibilities — from product concept and production planning to supplier coordination and sales operations. I specialize in project documentation on demand and help businesses turn ideas into clear, structured, and executable plans. I create professional documentation that developers, stakeholders, and teams can actually work with. What I do ✔Manage IT projects from idea to delivery ✔Create project documentation on demand (for startups, founders, and teams) ✔Translate business needs into clear technical and functional requirements ✔Coordinate teams (remote & on-site) and control delivery ✔Manage timelines, budgets, risks, and quality ✔Support both project and product management processes ✔Project & Product Management Experience ✔IT & web projects (full lifecycle) ✔Product management in apparel manufacturing ✔Production planning and process setup ✔Supplier & contractor coordination ✔Business case and roadmap creation ✔Quality control and business-logic validation Core Skills ✔ IT Project Management (Agile / Scrum / Kanban) ✔ Product Management (digital & physical products) ✔ Project documentation (BRD, PRD, SRS, WBS, roadmaps, workflows) ✔ Requirements gathering & stakeholder communication ✔ Team coordination (up to 10 people) ✔ Budgeting & business process understanding Tools & Methods PM Tools: Trello, ClickUp, Confluence, ProjectLibre, Office 365 Methodologies: Agile, Scrum, Kanban Additional: AI tools for documentation, planning, research, and communication 🎯 Goal: Help clients launch and scale projects with clear documentation, structured processes, and predictable results.
$150 hourly
Gail W.
- 4.9
- (75 jobs)
Los Angeles, CA
Business Management
Business Strategy
Entrepreneurship
Coaching
Business Development
Change Management
Executive Coaching
Business Coaching
Business Operations
Project Management
Startup Consulting
Real Estate
Strategic Plan
Business Consulting
EOS

Fractional COO / Business Operating System / EOS Integrator / Small Business Consulting ------------------------------------------------------------------------------------------------------------ Whether through strategic coaching or hands-on involvement, I help founders navigate the complexities of running a business, from optimizing operations to managing and developing teams. With over 15 years of experience, I provide "in the trenches" assistance with strategic planning, execution, building high-performing teams, streamlining processes, and leveraging technology for automation. Over the past several years, I focused on implementing business operating systems like Entrepreneurial Operating System (EOS), spearheaded complex business transformations, and provided fractional COO/Integrator support for over 200 founder-led firms worldwide in all industries with revenue from $2mm to $40mm. The following are things I can assist you with. ---------------------------------------------------- 1) Business operating system implementation like EOS that is tailored to your firm's needs to take your firm to the next level. 2) Fractional COO/Integrator to execute the CEO/Visionary's vision and goals, and help set up the team for success. 3) Strategic planning and execution. 4) Budget projections. 5) Problem solving and critical thinking. 6) Project and task management 7) Lead generation, sales and client onboarding. 8) Standard operating procedures (SOP) and process optimization. 9) System implementations and optimization. 10) Meeting facilitation, coaching and training. 11) People management to build a high performing team.
$45 hourly
Chartana V.
- 5.0
- (1 job)
Powder Springs, GA
Business Management
Email Communication
Scheduling
Community Goals & KPIs
KPI Metric Development
Database Management
Analytics Dashboard
Social Media Management
Team Management
Marketing Operations & Workflow
Customer Support
Business Planning & Strategy
Bookkeeping
Business Operations
Project Management

Hi, I’m Chartana — your behind‑the‑scenes Fractional COO and Operations Strategist. I help service‑based business owners (especially female relationship coaches) ditch the chaos by auditing their processes, designing clear SOPs, and building custom KPI dashboards that drive growth. You’ll get: • A tailored operations audit & action plan • Documented workflows & SOP templates • Automated tech integrations & performance dashboards • Live strategy sessions + post‑delivery support At $45/hr, you’re investing in a data‑driven partner who delivers measurable efficiency gains and scalable systems. Ready to build a smoother, smarter business? Let’s connect.
$75 hourly
Paul S.
- 4.9
- (9 jobs)
Aguanga, CA
Business Management
Network Engineering
Microsoft PowerApps
Network Planning
Microsoft SharePoint Development
Microsoft SharePoint Designer
Microsoft Power Automate
pandas

I help organizations modernize the way they work by transforming outdated, cluttered, or inefficient systems into clean, intuitive, scalable solutions built on SharePoint Online, Power Apps, Power Automate, and the broader Microsoft 365 ecosystem. I specialize in SharePoint Administration, cleanup and redesign, information architecture, metadata strategy, and workflow automation that supports governance, compliance, and AI readiness. If your team struggles with messy sites, inconsistent structures, manual processes, or content that’s impossible to find — I fix that. What I Deliver SharePoint Cleanup & Modernization • Deep assessments of existing sites to identify ROT (redundant, outdated, trivial) content • Structured cleanup, consolidation, and governance alignment • Modern page redesign using clean layouts, intuitive navigation, and OOTB web parts • AI ready content structures optimized for Copilot and enterprise search Information Architecture & Metadata • Navigation and site structure redesign for clarity and findability • Metadata driven organization to eliminate folder sprawl • Content types, term sets, and taxonomy design • Role based and audience targeted experiences Power Platform Solutions • Power Apps for forms, requests, approvals, and business processes • Power Automate workflows that eliminate manual steps and reduce errors • AI Builder and document automation for intelligent extraction and processing • Governance, security, and lifecycle management for sustainable adoption Governance, Permissions & Compliance • Permissions cleanup and least privilege access models • Retention, versioning, and sharing guardrails • Compliance aligned site structures and documentation Stakeholder Engagement & Training • Clear, structured communication with business users and site owners • Practical guidance that translates technical concepts into actionable steps • Reusable documentation, templates, and standards for long term success
$75 hourly
Bruce V.
- 5.0
- (24 jobs)
Springfield, MO
Business Management
Amazon Seller Central
Business
Business Consulting
Inventory Management
Business Development
Amazon Vendor Central
Amazon FBA
Retail Sales Management
Sales Strategy
Retail Merchandising
Sales Promotion
Sales & Marketing
Retail & Consumer Goods

Would your project benefit from a successful key and national accounts retail sales manager in the consumer goods industry? With over 30 years of experience and success in managing retail accounts, including Target, Target.com, and Overstock.com. And yes, I have been working with Amazon for the past 20 years on both sides of the platform (both vendor and seller). Provides you with a seasoned professional who can tackle a wide range of your project needs. With abundant hands-on experience in ‘all phases’ related to retail sales management and sensitive to the needs of the consumer goods manufacturer or online seller, your project(s) will be professionally completed on time and within budget. Your projects will also benefit from my interests, which include sports, golf, health & fitness, and travel. Please read below for more specific ways I can ensure your project's success. ~SELLING TO AND SELLING ON AMAZON~ Are you seeking expertise in all things Amazon? With 20+ years of experience managing Amazon, from 1P (Vendor Selling to Amazon Retail) to 3P (Third-Party Seller on the Amazon Platform), I can provide a wide range of support and services designed to help you complete your project. This is where my experience will be most beneficial to your needs. Amazon does not assume the risk of inventory until a solid history of the product is established. There are now ways for vendors to fast-track the process through ‘Born to Run’. My strength lies in utilizing Vendor Central and Seller Central to build and optimize Product Detail Pages (PDPs), which will help support your efforts in quickly moving products onto the platform. How do you price products on Amazon? My 20+ years of experience dealing with Amazon have taught me the intricacies of pricing on the Platform. This experience can help you save a significant amount of money, which can provide the funds needed to advertise on the Amazon platform. Distribution into FCs (Fulfillment Centers) is another critical step in the process. This gives you closer proximity to the ultimate consumer by leveraging PRIME delivery. Speed kills in this space, and consumers love it. Let me provide professional support in getting your product moving with velocity through the distribution network. ~ DISTRIBUTION & CHANNEL MANAGEMENT ~ This aspect becomes increasingly critical in the online retail world. Distribution decisions determine so much as they relate to brand relevance and margin integrity. With over three decades of experience, I will provide you with vital support in completing your projects efficiently, on time, and in a cost-effective manner. Let me offer this first-hand knowledge as you navigate your way through the various levels of distribution and tap into all channels applicable to your brand. Top-line growth is one thing, but the bottom line is also essential in sustaining customer satisfaction with the brand. Is your ‘average selling price’ above or below the threshold of profitability for the retail account? So many questions to ponder in this fast-paced environment. I would be happy to offer my expertise in support of the project(s) you need completed. Your satisfaction is my priority! ~ ADVERTISING AND PROMOTION ~ The retail world has evolved from print to desktop, to mobile, and now through social media when it comes to advertising products and brands. How and when to advertise can be a million-dollar question, but it is undoubtedly your avenue for building traffic in-store or online and ringing up sales. Price remains the primary driver in getting customers to buy, but the optimization of keywords and enhanced content is becoming increasingly critical every day. The sooner your product shows up in search, the better. Think about the technology behind search and product rankings. It isn’t just price… There are certain times throughout the year when consumers are most likely to make a purchase. Are you playing in that space? Let me offer some perspective on planning your promotions. Don’t let the competition jump over you in product rankings or beat you to the ‘buy box’. Advertising and defending your brand online is now a crucial part of the puzzle. PPC (Pay-Per-Click) bidding also requires scrutiny when aligning monthly budgets. It is my mission to support your project's needs in this critical phase as well. Are you looking for a seasoned professional to help with your project needs? I guarantee your satisfaction with the thoughtful and timely completion of your project. The following list of skills will also benefit your project needs. • Competitive Analysis • Merchandising • Forecasting • Product Marketing * Multi-Channel Distribution • Helium 10
$65 hourly
Maria W.
- 4.8
- (65 jobs)
Nashville, TN
Business Management
Tax Preparation
Research & Strategy
Executive Coaching
Six Sigma
Financial Analysis
Business Strategy
Finance & Accounting
Lean Consulting
Financial Planning
Strategic Plan
Bookkeeping
Payroll Accounting
Accounting Basics

If your books are behind, your QBO is a mess, or you're not sure your numbers are actually right — I can help you fix that fast. I'm a QuickBooks Online Certified ProAdvisor, accountant and fractional CFO with 20+ years of experience in accounting, financial operations, and business consulting. I've worked with service-based businesses from start-ups to companies doing $10M+ in revenue, and I specialize in getting financial records cleaned up, organized, and actually useful. A few highlights of my experience: - Full historical cleanups — catching up months or years of backlog - Chart of accounts setup and restructuring - Bank and credit card reconciliations - Integration setup and troubleshooting (Shopify, Amazon, payment processors, and more) - Monthly bookkeeping and ongoing maintenance - Cash flow reporting and financial statement preparation - QBO training for owners and internal teams Where I go beyond bookkeeping: Most bookkeepers hand you clean numbers and stop there. My background in operational consulting and strategic leadership means I can also tell you what those numbers are revealing about how your business is running — and what to do about it. Before launching my practice, I spent years: - Running an accounting and advisory firm serving small and mid-sized businesses - Consulting with hundreds of businesses on process improvement as a Lean Six Sigma Master Black Belt - Leading strategic initiatives as a Director of Strategy and Chief of Staff That combination is rare, and it means that when I clean up your books, you also get a clearer picture of where your cash is going and why. Businesses I have worked with: - Home service companies (HVAC, plumbing, restoration, landscaping) - Agencies and consultancies - Professional services firms - E-Commerce & brick-and-mortar retail - Owner-operated businesses that have outgrown their current financial setup What working with me looks like: Some clients need a one-time cleanup and a fresh start. Others want ongoing monthly support. Either way, I turn around clean, accurate financials quickly and communicate clearly throughout the process. If your books need attention and you want someone who actually understands your business — not just your chart of accounts — reach out and let's talk.
$65 hourly
Brittany C.
- 4.8
- (44 jobs)
Clarkston, WA
Business Management
Project Timelines
Microsoft Office
Scrum
Agile Project Management
Bookkeeping
Business Services
Technical Project Management
Business Operations
Wrike
Google Workspace
Scheduling
Project Scheduling
Administrative Support
Executive Support

I'm the person who keeps things running — and makes sure nothing falls through the cracks. Whether you need a project manager to run an initiative end-to-end, an executive assistant to manage your calendar, inbox, and day-to-day priorities, a coordinator to execute your next event or program, or an operations partner to handle the details that keep piling up — I bring the same thing to every engagement: ownership, clear communication, and follow-through you can count on. With 9+ years of independent consulting experience and a background that includes Agile project management at Microsoft, executive and administrative support, large-scale event coordination, and operations leadership for fast-growing firms, I've worked alongside C-suite leaders, directors, and founders across tech, marketing, nonprofit, and community sectors. What clients say: "Punctual, communicative, and productive — there is no task too large or too small." Here's where I can step in: ✦ EXECUTIVE & ADMINISTRATIVE SUPPORT Calendar and inbox management, correspondence, scheduling, document organization, CRM upkeep, vendor coordination, meeting prep, and day-to-day support for busy executives and founders. I work independently, anticipate needs, and communicate proactively. ✦ PROJECT MANAGEMENT Running projects from kickoff to close — scoping, planning, stakeholder coordination, timeline tracking, risk management, and follow-through. Experienced across tech, marketing, community, and enterprise environments including Microsoft. ✦ EVENT & PROGRAM COORDINATION End-to-end event planning and execution — logistics, vendor and venue coordination, volunteer and staff scheduling, day-of management, participant communication, and post-event reporting. I've executed large-scale global rollouts, trainings, and community programs. ✦ OPERATIONS & PROCESS SUPPORT Lightweight operational support to keep your business organized and moving — process documentation, workflow setup, onboarding coordination, reporting, and the behind-the-scenes work that holds everything together. ✦ AGILE & SCRUM SUPPORT Certified ScrumMaster (CSM®) with experience facilitating ceremonies, managing backlogs, running Kanban workflows, and coaching teams through Agile adoption. Jira and Wrike certified in practice. Tools I work in: Jira · Wrike · Asana · Microsoft Office Suite · SharePoint · Power BI · Google Workspace · Zoom · Slack · Virtuous · VOMO ***Available for ongoing retainers and project-based contracts. If you need someone dependable who takes ownership and gets things done — I'd love to connect.
$40 hourly
Jing T.
- 4.9
- (29 jobs)
Shenzhen, GUANGDONG
Business Management
Digital Marketing Strategy
Social Media Marketing
Business Development
Business Report
Email & Newsletter
Content Writing
Market Analysis

Looking to grow your business in China? Whether you need market-entry research, localized marketing, business development support, or help building relationships with prospective customers, partners, and suppliers, I can help. Expertise I specialize in helping global B2B companies enter and grow in the Chinese market through localized marketing and sales support. Leveraging 8 years of B2B sales experience in professional services, precision manufacturing, SaaS, and technology-driven industries, I align sales execution with marketing strategy to deliver measurable results. My approach combines precision content marketing, account-based outreach, and relationship-driven business development. I help companies identify high-potential accounts, create localized messaging that resonates with Chinese decision-makers, and develop opportunities through targeted outreach and ongoing engagement. Key Skills ✔ B2B Marketing Market-entry and competitive research Content strategy and localization Multi-channel outreach strategy Sales enablement content Marketing playbook creation ✔ Lead Generation & Sales Support Access to key prospective partners, clients and suppliers Lead qualification & Pipeline management Partner and client relationship management Meeting coordination and follow-up I do not over-promise. We will start with a call and move forward from there. Review my portfolio, and let’s discuss what fits your needs.
$75 hourly
Hammad Ul Haq S.
- 5.0
- (6 jobs)
Liverpool, ENGLAND
Business Management
Brand Development
Brand Management
Brand Strategy
Social Media Strategy
Content Strategy
Business Research
Business Consulting
Marketing Strategy
Marketing Consulting
Marketing Plan
Social Media Marketing
Digital Marketing
Copywriting
Graphic Design

As a Brand Consultant & Marketing Strategist, I assist individuals, startups, micro/small businesses, & organisations in developing an authentic brand identity, marketing strategies and implementing digital infrastructures. I achieve this by consulting them on sustainable growth, optimising their marketing and sales processes, and creating plans tailored to their goals and objectives. My approach begins with thoroughly researching the business/brand, its industry, competitors, and target audiences enabling me to develop a brand identity that speaks for itself. I possess expertise in attracting targeted audiences to business social media pages and driving website traffic. Moreover, I focus on converting the target audience into customers and aiding brands in optimising their marketing and sales processes. Brand Consultancy: I offer expert guidance and support to businesses in developing and managing their brand identity, reputation, and overall brand strategy. I understand their target audience, competitive landscape, and unique value proposition by collaborating closely with business owners and decision-makers. I assist businesses in defining their brand positioning, mission, values, and visual identity, ensuring consistency and coherence across all brand touchpoints. My brand consultancy services include brand audits, market research, brand strategy development, brand messaging, brand positioning, and brand identity design. The aim is to enhance brand equity, strengthen customer relationships, and drive long-term brand success. Marketing Planning & Strategy: I create comprehensive roadmaps for businesses to achieve their marketing goals by analysing the market, identifying target audiences, defining marketing objectives, and outlining tactics and channels to reach and engage customers. I help develop well-crafted marketing plans that provide clear direction and frameworks for all marketing activities, such as product/service positioning, pricing, distribution, and promotion. Additionally, I devise marketing strategies that facilitate informed decision-making regarding resource allocation, differentiation from competitors, and effective product or service value communication to the target market. I offer expertise in developing customised marketing plans, conducting market research, identifying key marketing channels, and implementing effective strategies. Copywriting: As a copywriter, I possess the art and skill of crafting persuasive and compelling written content for various marketing and advertising materials. I excel in creating engaging messages that capture attention, evoke emotions, and motivate readers to take desired actions. I achieve this by carefully selecting words, structuring sentences, and creating headlines that resonate with the target audience. My copywriting services cover various deliverables, including website copy, advertisements, social media content, blog articles, brochures, and more. The content I create is always engaging, informative, and persuasive, effectively helping businesses communicate their message and drive conversions. I have ample experience developing customised strategic marketing plans tailored to each client’s needs to grow their brand. If you have any queries, please do not hesitate to contact me.
$40 hourly
Rachel E.
- 4.6
- (7 jobs)
Denver, CO
Business Management
Data Entry
Travel Planning
Marketing
Sales Funnel Copywriting
Event Planning
Email Marketing
Administrative Support
Web Design
Social Media Content
Content Writing

I am an experienced office manager with over 15 years in the corporate world supporting all levels of management from executive to front-line supervisors. My background has given me the necessary skill set to provide high-level services to my clients. As an online manager, I support my clients by establishing processes and procedures that allow their business to become more cost-effective. I have helped clients document guidelines and manuals for businesses, providing them with a strong foundation and potential for longevity. I have written newsletters for non-profits, increasing their exposure and financial resources. I also relieve my clients of the busy day-to-day administrative tasks, allowing them the time to focus on scaling their business. How can I help your specific business needs?
$40 hourly
Mulia Y.
- 5.0
- (55 jobs)
Tangerang, INDONESIA
Business Management
Management Consulting
Operations Management Software
Business Process Model & Notation
Business Transformation
Optimization Modeling
Software Localization
Software QA
Indonesian to English Translation
English to Indonesian Translation
Business Operations
Translation

Need a translator who writes like a native and thinks like a strategist? Or an AI trainer who helps machines reason like humans? I bring 20+ years of leadership, language precision, and cross-industry expertise to every project. Are you looking for a multidisciplinary expert who can bridge the worlds of AI training, professional translation, and global IT leadership? With a rare combination of deep linguistic intuition, technological expertise, and international experience—I help businesses and technologies communicate, operate, and evolve more effectively. 🔹 AI Training & Prompt Engineering In the age of artificial intelligence, I’ve been actively involved in projects as an AI Trainer, helping large language models (LLMs) think better. My work focuses on refining how AI systems perform logical reasoning, mathematical problem solving, and contextual understanding—so they can better interpret user intent and generate accurate, human-aligned responses. I collaborate with research and engineering teams to shape smarter, more intuitive AI. 🔹 Translation & Localization Excellence As a native Indonesian speaker with a neutral accent and dialect, I bring a level of clarity and professionalism that’s often missing in younger translators influenced by regional variations. My translations are precise, fluid, and culturally neutral—making them ideal for professional, educational, and technical use across Indonesia. I’ve worked on a wide range of high-impact language projects, including: - Major international events such as the SEA Games in the Philippines - Large-scale projects for global companies like IBM, HP, and others - Book translations, e-learning content, legal and policy documents, technical manuals, and more I’ve also served as linguistic lead for cross-border translation teams, overseeing quality across languages and regions—driving measurable increases in user engagement and content performance. 🔹 IT & Business Leadership With 22+ years at IBM, I’ve built, led, and transformed IT support and operations teams across Indonesia, ASEAN, Asia, and Europe. I’ve managed service delivery at global scale, supporting clients across industries with reliable and optimized IT performance. Key experience includes: 1. Global IT operations, Agile & Scrum leadership, project delivery 2. Strategic transformation and team leadership for multinational clients 3. Founder of a national-scale navigation tech import & distribution business in Indonesia This rare mix of technical, operational, and business acumen enables me to work seamlessly with international teams and stakeholders—delivering clarity, consistency, and real-world value. 🔹 What Sets Me Apart ✅ Native-level bilingual fluency (English–Bahasa Indonesia) ✅ Neutral Indonesian dialect, trusted by global publishers and corporates ✅ Proven leader in AI training, language services, and IT consulting ✅ Experienced with clients from Fortune 500 companies to educational startups ✅ Collaborative, adaptable, and committed to measurable results Let’s connect. Whether you're training smarter AI, localizing global content, or transforming IT operations—I’m here to help your project succeed.
$50 hourly
Dzenana O.
- 5.0
- (25 jobs)
Sarajevo, BIH
Business Management
Automation
Automated Workflow
Process Optimization
Business Operations
Project Management
Operations Management Software
Asana
Make.com
Communications

I've spent years building process optimization into teams' DNA, and I've paired that expertise with certifications in Airtable and Make. I help companies streamline operations, automate repetitive work, and build systems that actually stick. What I do: ✔️ Discovery calls to map out how your business really works ✔️ Custom Airtable bases: relational databases, automations, and useful interfaces based on your teams' needs ✔️ Make workflows that connect your tools ✔️ Clean, logical setups that scale as you grow ✔️ Ongoing support to keep things running smoothly I've optimized workflows for fast-moving companies across different industries. I'm straightforward, detail-focused, and I solve problems practically. If you need Airtable and Make working together to run your operations better, let's work together.
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