Hire the best Call Center Managers in Panama

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$20 hourly
Kevin Oswald P.
- 5.0/5
- (8 jobs)
Experienced Technical Support Analyst.Skilled in Operations Management, Technical Support, Call Center Development, Break and Fix Services, Dell, EMC, and ITIL. Information technology professional with a Bachelor of Technology (B.Tech.), ISM Certified.

Call Center Management
EMC Symmetrix
IT Asset Management
Remote IT Management
EMC Unity
Backup Administration
Storage Device
Data Protection
Microsoft SCCM
Windows Administration
Hardware Troubleshooting
Technical Support
Customer Service
IT Service Management
Helpdesk
Windows Server
$8 hourly
Genesis O.
- 4.9/5
- (2 jobs)
I'm a customer service operations manager. Excellent interpersonal skills, enthusiastic attitude and a collaborative management style. Persuasive with details and facts, organized, open to direction, committed to get the job done and ability to look at situations from several points of view. I am good at Identifying trends and creating actions plans based on the Quality Analysis Findings. Communication is important to me.

Call Center Management
Lead Generation
Google Forms
Microsoft Excel
Customer Experience
Customer Support
Management Skills
Translation
Spanish English Accent
Spanish
Administrative Support
Data Entry
Customer Care
Virtual Assistance
Customer Service
$14 hourly
Sini A.
- 5.0/5
- (6 jobs)
A highly passionate professional who loves sales (who doesn't?) Amazing customer service and provide 5 stars work. From digital business as Amazon Optimization Listings to Customer Service Templates and follow up, my job will make yours easy and stress free. Fluent in English and Spanish native. Special skills: Hospitality Business Administration (Hotel Management, Food and Beverage Consulting, Event Management and Operations, Sales Strategy) Short Term Rentals Management (Airbnb, Booking.com), Project Management for Small Business, Community Management & Social Selling. You need to grow your facebook group? Business profile? You are not getting enough sales and you are losing clients? A Ninja strategist is ready to help you to boost your business. Let's chat and kick those numbers! My favorite tools: Slack, Asana, Notion, Zendesk, Google Suite, Voxer, Outlook Others I´m familiar with: PMS (Hostfully, Winks, Opera. Stays)

Call Center Management
Hospitality & Tourism
Social Network Administration
Administrative Support
Corporate Event Planning
Pricing Strategy Consulting
Customer Service
Sales & Marketing
$20 hourly
Edwin F.
- 5.0/5
- (1 job)
20+ years' experience on Contact Centers industry contributing on several areas such as Customer Service, Technical Support, Reporting and data analytics, Project/Program Management, Business Operations delivery and process improvements, Forecasting, scheduling and workforce management, Resource optimization, Enterprise Helpdesk management, Global Command Center, Virtual Assistant, Data entry, Transcriptions, Voice over. "Faith, positiveness and passion is what drives me within the path of success and growth."

Call Center Management
Business Planning & Strategy
Workforce Management
Microsoft Excel
BPO Call Center
Business Operations
Data Analytics
Microsoft Office
Computer Skills
Forecasting
Computer Assembly
Call Center Software
Computer Maintenance
Analytics
$7 hourly
Harold C.
- 0.0/5
- (1 job)
Professional Summary Several years of experience in the call center industry. Developed several roles within different work position, as far as team lead level and supervisor level. These roles will be ones such as Coach, QA, Floor Support, Soft Training, Report Development (call drivers, areas of opportunity) Application Experience * Agent Development * Team Development * Improvement Plan for LOB Highlights * Supervisor for 2 different LOB (simultaneously) * Top Performer Certifications (supervisor level) * Strong background in team management and client reporting and productivity tracking. * Basic Tech Support backgrond

Call Center Management
BPO Call Center
Quality Assurance
Invoicing
$6 hourly
Ashely B.
- 3.8/5
- (1 job)
Hi there! I'm a customer service and shared center professional with over 10 years of experience providing customer service, internal audit, data management, accounts receivable, and analytics. I've had the pleasure of working with prestigious companies, which has allowed me to serve customers and provide support across the United States, Canada, Mexico, Brazil, and the rest of the Americas. I’m experienced in Oracle HR and Finance Modules, Salesforce reporting system, CMS Avaya (Client Management System), and Time Management systems such as Kronos, Call Recording Systems, Data Research & collection systems, and Microsoft Office. Maintaining regular communication is vital to me. Therefore, it would be great if we could stay in contact! You can trust me to take full responsibility for managing your data entry tasks or projects from start to finish. I take pride in being goal-oriented and detail-oriented, always striving for continuous improvement. I'm also someone who is easy to learn and always punctual. Above all, I value honesty, helpfulness, empathy, and respect.

Call Center Management
Data Center
Content Creation
Content Audit
Content Management
Data Management
Training & Development
Data Cleaning
Internal Control
Internal Reporting
Human Resources Compliance
Quality Assurance
Internal Auditing
Analytics
Data Entry
$12 hourly
Daniel M.
- 0.0/5
- (0 jobs)
Customer service and logistics A BOUT ME I am a person with extensive experience in sales, customer service and e-commerce. I stand out for my ability to build strong relationships with clients, my empathy and a focus on excellence in every task I perform. In addition, I have skills in negotiation, professional writing and efficient management of orders and important documents. I am highly motivated to add value to your company, contribute to the achievement of your goals and grow personally and professionally while collaborating with your team.

Call Center Management
Shopify Dropshipping
Shopify
Administrative Support
Administrate
Virtual Assistance
$5 hourly
Melisa P.
- 0.0/5
- (0 jobs)
PERFIL Soy una persona pro activa, organizada y responsable, puntual con muchas ganas de progresar aprendo rápido ,me destaco por el buen trabajo en equipo mi objetivo en la empresa es demostrar mis conocimientos ayudando al funcionamiento de la misma y a su vez adquirir nuevas experiencias para seguir formándome tanto personal como laboral mente..

Call Center Management
Word Processing
Microsoft PowerPoint
Virtual Assistance
$6 hourly
Fernando S.
- 0.0/5
- (0 jobs)
Fernando S. English Graduate | Translation | Customer Service I am an English graduate specializing in translation, with experience in customer service, call centers, data entry, virtual assistance, and sales. Skilled in communication and problem-solving, I thrive in fast-paced environments and am committed to delivering high-quality service.

Call Center Management
Sales & Marketing
Translation
Data Entry
General Transcription
Virtual Assistance
$5 hourly
Zulma H.
- 5.0/5
- (1 job)
With over 10 years of experience in Customer Service, counseling and sales assisting customers internationaly. I can provide e-mail, ticket and phone support to fulfilled customers satisfaction. Communication is the key to success covering all areas for the customer I have managed to define my listening skills essential to provide quality customer service, also patience, clarity, positive attitude, time management, empathy, persuasiveness. I am always willing to learn and fully comprehend all policies and procedure for the product in order to provide the best possible support to customers. I am a full or part-time freelancer and can work U.K or U.S. business hours.

Call Center Management
Counseling Psychology
Appointment Setting
Quality Control
Customer Service
Translation
Customer Support
Communication Etiquette
Appointment Scheduling
Booking Management System
Online Chat Support
$5 hourly
Yuribeth P.
- 0.0/5
- (0 jobs)
Tengo 22 años, y estoy en busca de una oportunidad de trabajo que me ayuda a pagar mis estudios; soy bastante dinámica, proactiva, aprendo rápido y tengo buen manejo de comunicación.

Call Center Management
$18 hourly
Delmira R.
- 0.0/5
- (0 jobs)
I have been a virtual administrative assistant for over 5 years. I have experience in operations management and process improvement. I have knowledge in managing Office 365 programs as well as accounting programs (Peachtree, Quickbook, Odoo and Sap).

Call Center Management
Accounts Receivable Management
Bank Reconciliation
Taxes
Accounting Report
Accounts Payable
File Documentation
Email Marketing Report
Account Management
Administrative Support
$30 hourly
Nayrobis A.
- 0.0/5
- (0 jobs)
Hola, soy Nayrobis Aparicio, una asistente administrativa con mas de 10 años de experiencia en el sector. Me especializo en la gestión de cobros y la organización de procesos administrativos, lo que me permite optimizar el flujo de trabajo y asegurar que las operaciones se desarrollen sin contratiempos. Mi experiencia incluye: Gestión de Cobros: He trabajado con diversas empresas para implementar estrategias efectivas de seguimiento y recuperación de cuentas por cobrar, logrando un aumento significativo en la tasa de recaudación. Atención al Cliente: Tengo habilidades excepcionales en comunicación, lo que me permite mantener una relación positiva con los clientes mientras manejo situaciones delicadas relacionadas con cobros. Organización y Eficiencia: Soy experta en el uso de herramientas administrativas y software de gestión, lo que me ayuda a mantener todo en orden y a cumplir con los plazos establecidos. Me apasiona ayudar a las empresas a alcanzar sus objetivos financieros y administrativos. Estoy comprometida con la mejora continua y siempre busco maneras de aportar valor a los proyectos en los que participo. Si necesitas a alguien confiable y proactiva para optimizar tus procesos administrativos y de cobro, no dudes en contactarme. ¡Estoy aquí para ayudarte!

Call Center Management
Administrative Support
Customer Service
Virtual Assistance
$20 hourly
Stephanie Y.
- 0.0/5
- (0 jobs)
I have a degree in tourism and hotel business administration, I also manage microsoft office equipment as well as I can also translate in Spanish, I have knowledge in social networks. you can contact me for any position of assistant or secretary, travel agency or translations into Spanish. available 24 hours a day.

Call Center Management
Microsoft Access Programming
Customer Service
Administrate
Spanish Tutoring
Travel & Hospitality
Project Management
Virtual Assistance
$3 hourly
Andrea F.
- 0.0/5
- (1 job)
Me considero una persona dinámica, comprometida y responsable. Preparada para asumir los nuevos cambios y desafíos que presenta hoy nuestra sociedad y el mercado laboral; siempre teniendo como prioridad la vocación de servicio y el constante aprendizaje para mi crecimiento intelectual y humano.

Call Center Management
Customer Experience
Google
Google Analytics API
Facebook Advertising
Instagram Ad Campaign
Adobe Illustrator
Adobe Photoshop
Community Goals & KPIs
SEO Content
Marketing Analytics Report
Phone Communication
Google Analytics
Google Marketing Platform
Customer Service
$5 hourly
Paola Nicole B.
- 0.0/5
- (0 jobs)
Ingeniera Industrial con un perfil multidisciplinario y una sólida experiencia en atención al cliente, introducción de datos, recursos humanos, reclutamiento y creación de indicadores de desempeño. Mi pasión por el aprendizaje continuo me impulsa a mantenerme actualizada en las últimas tendencias y herramientas de gestión. Soy una profesional proactiva y adaptable, con una fuerte capacidad para el trabajo en equipo y la resolución de problemas.

Call Center Management
Presentation Design
Meeting Notes
Meeting Agendas
Office Administration
Office 365
$30 hourly
Bladimir C.
- 0.0/5
- (0 jobs)
En mi experiencia de servicio al cliente, he priorizado constantemente la satisfacción del cliente escuchando activamente sus necesidades, resolviendo problemas con prontitud y proporcionando información clara y concisa. Me destaco por adaptarme a varios estilos de comunicación y mantener un comportamiento profesional y empático. Estoy comprometido con la mejora personal continua a través de la capacitación en servicio al cliente y me esfuerzo por crear una impresión positiva y duradera para cada cliente con el que interactúo.

Call Center Management
Company Research
Microsoft Project
Project Management
Virtual Assistance
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