Hire the Best Communications Development & Testing Freelancers in London, UK

Operations leader helping service businesses improve delivery and back-office operations. I’ve led software rollouts for 500+ users, driven $200k+ proof of concepts and led process improvements saving 20+ hours of work per month. ⬇️ The detail Hi, I'm Jordan👋 Clients value working with me because of my easy-going attitude, analytical mindset and results-driven approach. I build systems and processes that transform the way your business operates. My number one objective is to partner with you to execute your vision through: → Commercial lifecycle management → Project leadership → Supplier and contractor coordination → Strategic thinking and planning → Process improvement and workflow automation → Software design and implementation I have a wealth of experience delivering projects at a top-tier consulting firm across the public, utility and financial sectors. Over the course of my career, I've led process improvement and system change projects across Finance, HR, Sales and Engineering teams that have saved hundreds of hours of work and made life simpler for the people doing it. ✅ Here’s what my clients are saying about me: "I’d definitely recommend him - solid work, good communication, and someone you can rely on to get things done properly.” “A very professional freelancer who adds real value - I wouldn’t hesitate to work with him again or recommend him to others." “Working with Jordan has been a game changer for my business. He’s helped us to re-evaluate our priorities, what we invest our time in and prepare for scale. Couldn’t recommend him enough!” If you’re looking for an operations partner, shoot me a message and we can arrange a call to confirm we’re a fit. Cheers, Jordan P.S. interested in music or sports? Let's chat.

Brand, marketing and communications director with 16+ years’ experience building, promoting and repositioning brands – from start-ups and SMEs to FTSE 100 – across multi-sector portfolios. Founder/Director of award-winning agency Typebar, partnering with leadership teams to shape strategy, sharpen narrative, and deliver measurable growth through integrated brand, digital, PR/earned media, content and event programmes. Known for turning insight into clear positioning, high-performing campaigns, and stakeholder-ready storytelling (decks, proposals, executive comms), underpinned by robust analytics and optimisation. More information: - End-to-end delivery across brand identity, GTM strategy, PR/earned media, internal and external communications, digital marketing, web/UX (SEO), events, editorial, and executive-level storytelling-ensuring a consistent narrative aligned to commercial goals. - Direct integrated, multi-channel growth programmes with clear KPI frameworks; consistently exceed targets across product sales, lead generation, website performance, conversion and live-event audience growth. - Messaging architecture and stakeholder communications; board-/investor-ready decks and proposals that move decisions forward and win buy-in. - Earned media and thought leadership strategy (press releases, pitching, podcasts, contributor articles/ghostwriting), raising visibility and authority and unlocking new platforms and partnerships. - Performance and optimisation standards (A/B testing, analytics reporting, UX insights, channel measurement), translating data into prioritised action plans and repeatable playbooks. - +300% to +1130% growth in client social followings through strategic repositioning, content systems and campaign optimisation. - Marketing that wins pitches and drives measurable revenue outcomes – lead generation, conversion and sales across sold-out events, courses and product launches.

Chaos Banisher, Good Work Enabler. Here to 'glue' your team and processes together and make it all run like a well-oiled machine. I'm a seasoned project manager, passionate about collaborating with mission-driven organisations. You can trust me to do this effectively, with kindness and good humour. Although I'm new to UpWork, I have five strong years of project management experience under my belt, primarily working as part of a software development team. Most recently, I enjoyed being part of a small startup and developing my career as a freelancer. Years of experience collaborating with cross-functional teams made me a wizard of efficiency and streamlining. I know how to drive a project from start to finish. I specialise in translating technical jargon into clear, easy-to-understand briefs, workflow mapping, and communication planning. Industries I have supported include digital agencies, non-profits, charities and startups. My passion is exploring new digital tools and discovering innovative ways to bring clarity. I'm very personable, full of positive energy and an absolute pleasure to work with (I'm told!). I value honesty and transparency in all my interactions. My reliable, consistent work ethic makes me a super valuable asset. What I can bring to your business: Operations Support: SOPs definition and enforcement, travel planning and coordination Project Management: Task planning, timeline creation, team coordination, progress tracking, and deadline management Communication Hub: Liaison between teams, clients, and stakeholders to ensure nothing falls through the cracks Tech Support: Proficient in tools such as ClickUp, Monday(.com), Trello, Draw(.io), Wix, Slack, Google Workspace, Miro, Notion, EmailOctopus, and more! Let's discuss how I can assist you in achieving your goals. I'm committed to building long-term partnerships and becoming an invaluable part of your team.

Project Management | Project Coordination | Operations Management | eCommerce Expert Are you looking to take the headache out of complex project delivery, operational implementation and supply-chain management so you can focus on your online business's growth? Without a safe pair of hands managing your business's fluid dynamics, things can quickly go sideways... I'm Toby, I specialize in project & operational management and bring 6 years of in-the-trenches delivery excellence. I'm here to keep things on track to unshackle you to dominate your niche and leave you sleeping like a baby at night! If you feel like your business has you putting out fires, I can help by taking care of tasks, like: 👥 Leading teams, demonstrating engaging communication & excellent interpersonal skills 🚀 Team management, task delegation & monitoring progress 🎯 Project scheduling, delivering milestones, Gantt charts development & time management 🛠️ PM tool proficiency: Asana, Trello, ClickUp, MS Project, Google Workspace & many more 📊 Risk management & Project Management Office (PMO) 🏆 Day-to-day operations, business operations, procurement & streamlining workflows 🌍 International logistics & supply-chain management 📝 Writing & implementing Standard Operating Procedures (SOPs) 🌐 eCommerce expert, online business management & digital marketing proficiency 🗂️ Administrative support & meeting note taking ✅ 9+ projects as a client-side PM ✅ values: £400k - £300m ✅ eCommerce business owner What makes me different? It is the intersection of my unique background. From delivering large-scale projects, to building from scratch my own eCommerce brand and successfully establishing every business operation. I've sourced suppliers, managed the supply-chain, negotiated deals, planned logistics & importation, managing consultants, designed & migrated websites, authored & implemented digital marketing strategies, ensured legal compliance and managed budgets. I've 2+ years of Digital Marketing experience via creating and implementing dynamic marketing strategies to cultivate brand awareness, drive traffic and increase conversion via SEO, PPC, SM marketing and email marketing. I’ve created and implemented successful PPC campaigns on Google, Amazon & Meta for brand awareness, traffic and retargeting. What else I bring to the table: - Public & private sector experience: higher education, heritage, life sciences, urban developments - A proven track record of successfully delivering projects with multi-disciplined teams - A robust knowledge of project management principles & engrained focus on delivering to KPIs - A collaborative focus with clear & actionable communication geared towards results - Versatility, having worked for public & private sector clients and having starting my own business - Extensive experience with project scheduling & with tools like MS Project & Asta Powerproject - Fast-paced delivery with astute attention to detail - I am familiar with remote work and am proficient across multiple online platform 📢 What they said? 📢 "Toby demonstrated exceptional leadership and organisational skills throughout the entire process, ensuring that all the moving parts were aligned and inspired confidence at every step of the way. Despite the intricacies involved in international logistics and working with multiple stakeholders, Toby delivered the project on time, within budget, and to the highest quality standards. Highly recommended." Hannah C. Century Advertising Project Ltd. "I have been working with Toby during the past year to deliver a £multi million project for the Houses of Parliament. Toby has led on drafting the Full Business Case, outlining project benefits and coordinating the testing of the software element of the project. I have been impressed with how Toby has successfully managed a complex stakeholder group and worked with in-house staff & contractors, whilst maintaining the concurrency required to achieve this challenging programme. Toby’s approachable manner, excellent communication skills and thorough attention to detail have been very beneficial in helping to deliver this challenging project." Stephen Martin, Senior Project Leader, House of Commons 📞 Think I can help? Let's jump on a no obligation, discovery call to discuss how I can help take your organization forward! 🤝Portfolio Clients - British Land - Houses of Parliament - University College London - King's College London - The British Museum - The Science Museum - The Pirbright Institute - The Royal College of Surgeons About Me 🎓I graduated from University College London: Project Management for Construction | 2:1 | 2018 🥇I hold a NEC3: ECC Project Manager Accreditation in contract administration 🏅I hold a Google Project Management Certification 🏅I hold an Asana Foundation Skills Badge 🌎Ideally placed for clients in the Americas, being based out of Guadalajara, Mexico 🌐Native English speaker and fluent in Spanish

✅Top 1% EXPERT VETTED by UPWORK, ARTIFICIAL INTELLIGENCE EXECUTION & SOCIAL MEDIA MARKETING EXPERT. 🎯Are you facing challenges in boosting your website's sales?📈 And increasing brand awareness on popular social media platforms like Instagram, TikTok, Facebook, and YouTube? In today's digital landscape, the significant growth of AI and the Blockchain has made digital marketing an essential aspect of expanding global sales, However.... 🎯Are you also effectively leveraging the power of video marketing through skills and platforms like: YouTube, website/community development, LinkedIn ads/posts, Facebook ads manager/posts, Instagram ads, Graphics design, Copywriting, TikTok ads/posts and creative influencer marketing for organic viral growth? ⚡️Social media Industry Outlook: Did you know research states that there are over 4.4 billion users across diverse platforms, neglecting social media for brand perception, sales, and lead generation can harm your business goals. Only 26% of businesses integrate social media into their overall strategy, giving you a significant advantage over 74% of competitors. According to Wyzowl, 91% of marketers believe video is crucial for brands, with its growth projected in 2023 and beyond. ⭐️ The Future: We're in an exciting era with opportunities in the Metaverse, AI, predictive analytics, algorithms, and big data. These technologies increase sales and conversions. I specialize in striking the perfect balance of art and science in marketing. ⭐️ My Expertise: ✅Decade of Certified and up to date Chartered Marketer status (2025) ✅ AI Strategist, incorporating innovative solutions to boost business and marketing endeavors. ✅ Using AI tools & frameworks, to enhance campaigns and streamline processes for better insights. ✅ Executed social media strategies for all popular platforms in diverse industries below: ✅ Real Estate, FMCG, Banking, Oil/Energy, Aviation, ✅ Education, Mental Health, Sports advertising, Travel/Events, Individual coaching, and Technology. ✅ Developed annual Strategic Brand Plans for Emirates Airline ($7.7 billion valuation). ✅ Expert in building YouTube channels and leveraging the power of the YouTube algorithm. ✅Experienced marketing and project management professional specializing in Web 3.0 and successful NFT websites & project development. ⚡️My Impact with success Metrics 🎯Artificial Intelligence Metrics: Trip Visa - Utilising AI to streamline daily operations and develop a personalized chatbot. This reduced daily operator time by 75%. Automating previous manual data gathering process, reducing customer acquisition costs by 80%. 🎯Social Media/Advertising Growth Metrics: Aviation Fuel contract revenues secured in excess of $20m+ with major brands like Virgin Atlantic, Qatar Airways, Lufthansa to name a few Campaigns achieved significant growth in the audience size. 200k to an impressive 400k. Created & Executed social media strategy for profiles growing from 30k - 100k. 🎯Video Marketing Metrics: Worked with clients with Youtube channels growing in excess of 9.6 million views to date. Emirates with Sisiyemmie influeners collabortions posts on Youtube received over 50,000 views, 1.9k likes and over 100 comments. Subscribers increased by 118K 🎯Graphics Design and Copywriting Impact: Specsavers - Copywriter and model for CIBA vision lenses in magazine circulations of 200,000 in stores in UK & Ireland, directly contributed to UK sales increase of 3.7% from £946.5m -£981.3m. Worked on designs for Renewed Minds and A/B testing for thumbnails that resulted in excess of 15k views. 🎯Strategic Brand & PR Plans: Managed Brands with portfolio values of just under $10 Billion. Emirates celebrity collaboration results - Instagram Posts: 11 Likes: 451,000 Comments: 6,355, Insta Story: 20 posts, views: 468,576. 🎯Email Marketing and Lead Generation Metrics: 1st Month impact of Real Estate marketing resulted in 276 new leads. ⭐️⭐️⭐️⭐️⭐️ Explore my portfolio on Upwork for detailed insights & 5 Star client reviews and success stories. ⭐️ My Qualifications: ✅Decade of continuous professional development through the Chartered Institute of Marketing, UK. ✅ Chartered Post Graduate Diploma in Marketing (Masters). ✅ BA in Marketing Management (2.1 Degree). ✅ Art & Design Foundation Certificate in Visual Communication. ✅ Copywriting 2023 (For members, Chartered Institute of Marketing). ✅ Marketing & Brand Strategy 2022 (Chartered Institute of Marketing). ✅ The Data Science of Retail, Sales and Commerce. (2021) ✅ I am proud to hold the esteemed distinction of being an Expert Vetted freelancer on Upwork, placing me among the top 1% of freelancers on the platform. 🎯 Make the right decision for your business today: If you believe I'm the ideal fit for your project, reach out to me. Let's schedule a Zoom chat to discuss your unique needs and achieve your objectives effectively.

I am a multi-skilled freelancer with a strong background in educational support, market research, and QA/app testing. By day, I work as an After-School Care Manager and a Design Technology, Art, and Science Technician in a school environment—facilitating hands-on learning, organizing activities, and maintaining safe, engaging learning spaces for students. Outside the classroom, I apply my attention to detail in various freelance roles including: 🧪 App Testing & QA Experience I’ve collaborated with companies such as: Axenic Global IT Solution – Network testing via the iTest APK (Android) Bemobi – Subscription, download, and usability testing Loora Beta (iOS) – AI conversation and usability testing via TestFlight Key Testing Experience: ✅ Manual & Functional Testing – Running test cases and identifying issues before launch ✅ Chatbot & AI Evaluation – Testing and rating conversations for natural language flow and intent ✅ Mobile Usability Testing – Providing feedback on app performance and user experience 🔍 Market Research & Consumer Insight Mystery shopping for Tern Consultancy Participating in surveys via AttaPoll, New Balance’s community panel, and more Offering honest, clear, and useful brand feedback 💼 What I Bring to the Table ✔️ Proficient communication – Native English speaker with strong written and verbal skills ✔️ Observational accuracy – Sharp eye for user behavior, UI/UX, and service quality ✔️ Professional reporting – Skilled in documenting findings and creating actionable feedback ✔️ People-first mindset – Calm, dependable, and client-focused ✔️ Business insight – MSc in International Financial Management enhances my understanding of consumer behavior and service delivery