Hire the Best Communications Specialists in Normal, IL

I build AI operating systems for founder-led teams — not just the agents, n8n pipelines, and CRM automations, but the documented system they all run inside, so your business keeps moving when you're not. I've spent 25+ years in information technology: managing systems, running teams, writing SOPs, handling CRM handoffs, and cleaning up the messes nobody documented. I know what automation has to survive inside because I've lived in it. You end up with systems that run, not a binder on a shelf. I'm a registered Anthropic (Claude) Partner — and I run my own practice on a custom AI operating system I built from scratch: tasks, pipeline, notes, and a library of reusable workflows, all managed with AI. No mental load. No "where did I put that?" I'm not selling you something I haven't lived. ⭐ Top Rated on Upwork, 5.0 across 129 jobs 🌎 US Citizen based in the Philippines (GMT+8) | Working AU & US Hours ▌ THE REAL PROBLEM Most problems aren't really about tools. Work gets stuck between inboxes, spreadsheets, people, and decisions nobody wrote down: who owns what, what happens at the handoff, and what breaks when someone's out. I figure out what should be automated, keep your judgment where it belongs, and build the rest so it keeps running when the week gets busy and the one person who understands it is out sick. I don't hand you a black box and walk away. I document it so it lives in your business, and I'm reachable when it needs a change. I use AI to do the heavy lifting, with my own review on every output before it leaves. ▌ THE PROOF 🩺 Healthcare Admin: Drowning in 2,400 emails/month. I built a HIPAA-aware system that reads, sorts, references policies and benefits, and drafts replies (with human approval). 15 minutes per case dropped to under 2. The 48-hour backlog vanished. ✈️ Aviation Broker: Losing 15-30 minutes of hand work on every lead. I built three systems in n8n (with Claude and HubSpot): lead enrichment, a 174-page landing-page content engine, and post-flight follow-ups. Lead prep dropped to near-zero. 🏗️ Construction: Paperwork chaos for every new crew. I built an onboarding pipeline (JotForm, Claude, Google Workspace) and turned 11 disconnected tools and a few conversations into a 60-page SOP manual, all using AI. New hires went from "where do I start" to "here's exactly what happens this week." The system lives in the business, not the owner's head. 🛒 E-commerce / DTC: A seven-figure supplement brand whose marketing team had no process. Deadlines slipped, work overlapped. I built the editorial and campaign operation from scratch in ClickUp and ran it for five years across a team of 8-15. Predictable output, less drama. (Plus hands-on Shopify and Klaviyo at two other DTC brands, and Google Ads experience.) 🧠 AI Operating Systems: I set up custom AI operating systems and agent frameworks for clients on Claude Code — documented so the team can actually run them, not just watch them. One client put it: "He didn't just help implement it — he engineered an entire operational framework tailored to our needs." ▌ THE TECH STACK ▸ Workflows & agents: n8n (my depth, deterministic routing); Make and Zapier when they fit; production AI agents (Hermes, OpenClaw, custom) ▸ AI models: Claude, OpenAI, Gemini (to read, sort, draft, decide), with human approval where it matters ▸ Data & APIs: Supabase, Airtable, Postgres, Google Sheets, REST and webhook integrations, RAG ▸ CRM / lead flow: HubSpot ▸ Where work lives: ClickUp, Airtable (Monday, Notion, or Google Workspace work too) ▌ SOUND LIKE YOUR BUSINESS? ✉️ Message me with two things: 1. The one workflow eating the most time right now. 2. What tools you're using today. I'll tell you straight whether automation is the right move and what it takes to fix it.

Performance Marketing Analyst and CRM specialist with 5+ years supporting agencies, founders, and marketing teams with the data, reporting, and operations behind their growth. Most recently at New Engen (a full-funnel digital marketing agency), I QA'd $270K–$300K in weekly media spend across 10+ paid channels, built MMM data hubs and executive decks for 3 retail/CPG brands, and authored biweekly client-facing pacing reports supporting $1.5M+ in quarterly revenue decisions. Before that, I built dashboards, ran A/B tests, and managed CRM workflows for clients across healthcare, eCommerce, sustainability, and B2B. I bring agency-grade analytics rigor to teams that usually can't afford it in-house — without the slow ramp. WHAT I DO: ✅ Marketing analytics & dashboards — GA4, Google Tag Manager, BigQuery, Tableau, Power BI, Looker Studio ✅ CRM setup, cleanup & reporting — HubSpot, Salesforce, Zoho, Nimble, Mailchimp, GoHighLevel ✅ Performance marketing reporting — Meta, Google, TikTok, Pinterest, YouTube, Affiliate, Display ✅ MMM support, weekly pacing, and revenue forecasting (CAC, AOV, ROAS modeling) ✅ Data QA, reconciliation, and taxonomy work across BigQuery/SQL pipelines ✅ Executive-facing reporting — translating multi-channel data into clear client narratives ✅ Email & lifecycle marketing — HubSpot, Mailchimp, Constant Contact, segmentation, automation ✅ Paid social campaign analysis — Meta Business Suite, Google Ads, audience reporting ✅ Lead gen ops & sales pipeline support — CRM hygiene, lead routing, list enrichment (Apollo, ZoomInfo, LinkedIn Sales Nav) ✅ Marketing operations — campaign QA, project timelines (Asana, ClickUp, Monday, Trello), stakeholder reporting WHY CLIENTS HIRE ME: ✔ Agency-trained analyst with executive-facing reporting experience for retail and CPG brands ✔ Dual M.S. in Marketing Analytics + Communication Studies (Illinois State University) ✔ 100% Job Success on Upwork across 12 completed projects in CRM, admin, and analytics support ✔ Certified across HubSpot Inbound, HubSpot Email, GA4, Google Tag Manager, Salesforce Fundamentals, and IBM Data Analytics ✔ Direct communicator — I send clean reports, flag issues early, hit deadlines, and don't ghost TOOLS I WORK IN DAILY: HubSpot, Salesforce, BigQuery, SQL, GA4, Google Tag Manager, Tableau, Power BI, Looker Studio, Meta Business Suite, Google Ads, Mailchimp, Constant Contact, Sprout Social, WordPress, Canva, Adobe Suite, Asana, ClickUp, Trello, Monday, Slack, Apollo, ZoomInfo, LinkedIn Sales Navigator, Google Workspace, Microsoft Office Available for ongoing retainers, scoped projects, or one-off fixes. Send your problem and I'll tell you straight whether I'm the right fit and what the timeline looks like.

IGAMING & BETTING AI SPECIALIST | SOCIAL CASINO | SPORTS/FANTASY | REAL-TIME SYSTEMS | PYTHON | NODEJS | ML | PREDICTION MODELS | REACTJS | REACT NATIVE | DATA ANALYTICS | EVENT-DRIVEN ARCHITECTURE | AWS | FRAUD CALL DETECTION Looking to build or scale your iGaming, betting, or trading platform with intelligent, real-time performance? With 𝟐𝟎+ 𝐲𝐞𝐚𝐫𝐬 𝐨𝐟 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 creating high-speed gaming systems, prediction engines, and secure transaction flows, I deliver platforms that players trust and businesses can scale confidently. From betting engines and fantasy sports logic to AI-driven odds modeling and fraud detection, I develop experiences that are engaging, fair, secure, and optimized for high-volume usage. 𝐖𝐡𝐲 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 𝐌𝐞 - 𝗚𝗮𝗺𝗶𝗻𝗴 & 𝗕𝗲𝘁𝘁𝗶𝗻𝗴 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: Experienced in casino, sports betting, fantasy contests, leaderboards, odds logic & match data modeling. - 𝗔𝗜-𝗘𝗻𝗵𝗮𝗻𝗰𝗲𝗱 𝗣𝗿𝗲𝗱𝗶𝗰𝘁𝗶𝗼𝗻𝘀: Real-time forecasting, win probability, player analytics & dynamic odds. - 𝗙𝗮𝗶𝗿 & 𝗦𝗲𝗰𝘂𝗿𝗲 𝗦𝘆𝘀𝘁𝗲𝗺𝘀: Anti-cheat models, fraud detection, risk scoring & wallet safety. - 𝗛𝗶𝗴𝗵-𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 𝗔𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁𝘂𝗿𝗲: Stable under heavy load, real-time updates & seamless player experience. - 𝗘𝗻𝗱-𝘁𝗼-𝗘𝗻𝗱 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝗼𝗻: From gameplay flows and wallet logic to admin dashboards, moderation, and automated compliance. - 𝗖𝗼𝗻𝘀𝗶𝘀𝘁𝗲𝗻𝘁, 𝗖𝗹𝗲𝗮𝗿 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆: Reliable communication and results aligned with your business goals. 𝐖𝐡𝐚𝐭 𝐈 𝐂𝐚𝐧 𝐃𝐨 𝐅𝐨𝐫 𝐘𝐨𝐮 - 𝗔𝗜-𝗽𝗼𝘄𝗲𝗿𝗲𝗱 𝗮𝗽𝗽𝘀 - ChatGPT, LLMs, automation tools - 𝗕𝗲𝘁𝘁𝗶𝗻𝗴 𝗘𝗻𝗴𝗶𝗻𝗲𝘀 - Real-time odds calculation, match updates, wager handling. - 𝗖𝗮𝘀𝗶𝗻𝗼 & 𝗚𝗮𝗺𝗲 𝗟𝗼𝗴𝗶𝗰 - RNG-backed systems, multiplayer flows, reward mechanisms. - 𝗙𝗮𝗻𝘁𝗮𝘀𝘆 𝗦𝗽𝗼𝗿𝘁𝘀 𝗦𝘆𝘀𝘁𝗲𝗺𝘀 - Contest creation, live scoring, player stats, leaderboards. - 𝗥𝗲𝗮𝗹-𝘁𝗶𝗺𝗲 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 - live data, dashboards, streaming apps - 𝐒𝐚𝐚𝐒 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐬 (𝐟𝐫𝐨𝐦 𝐌𝐕𝐏 𝐭𝐨 𝐬𝐜𝐚𝐥𝐞) - 𝗣𝗿𝗲𝗱𝗶𝗰𝘁𝗶𝗼𝗻 𝗔𝗜 𝗠𝗼𝗱𝗲𝗹𝘀 - Match insights, win probability, player performance forecasting. - 𝗙𝗿𝗮𝘂𝗱 & 𝗥𝗶𝘀𝗸 𝗗𝗲𝘁𝗲𝗰𝘁𝗶𝗼𝗻 - Behavior analysis, anomaly detection, secure wallet workflows. - 𝗧𝗿𝗮𝗱𝗶𝗻𝗴 𝗗𝗮𝘀𝗵𝗯𝗼𝗮𝗿𝗱𝘀 - Analytics, asset insights, automated trading strategies. 𝐓𝐞𝐜𝐡 𝐒𝐭𝐚𝐜𝐤 AI/ML: ChatGPT, OpenAI APIs, Python, Prediction Models, Risk Scoring, Data Pipelines Backend: Node.js, Python, PostgreSQL, MongoDB Frontend: React, Next.js, React Native, Flutter Real-Time Systems: WebSockets, Socket io, Live Data APIs Payments/Wallets: Stripe, PayPal, Crypto Wallet Integrations Cloud: AWS, GCP, DigitalOcean (auto-scaling, load balancing) 𝐑𝐞𝐚𝐥 𝐑𝐞𝐬𝐮𝐥𝐭𝐬 𝐈’𝐯𝐞 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐞𝐝 - Built systems handling 𝟭𝟬,𝟬𝟬𝟬+ 𝗰𝗼𝗻𝗰𝘂𝗿𝗿𝗲𝗻𝘁 𝘂𝘀𝗲𝗿𝘀 - Improved engagement by 𝟰𝟬%+ 𝘂𝘀𝗶𝗻𝗴 𝗔𝗜-𝗱𝗿𝗶𝘃𝗲𝗻 𝗳𝗲𝗮𝘁𝘂𝗿𝗲𝘀 - Reduced fraud/abuse by 𝟯𝟬-𝟰𝟱% in gaming platforms - Delivered multiple 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝗼𝗻-𝗿𝗲𝗮𝗱𝘆 𝗦𝗮𝗮𝗦 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 𝗳𝗿𝗼𝗺 𝘀𝗰𝗿𝗮𝘁𝗰𝗵 𝐁𝐞𝐬𝐭 𝐅𝐢𝐭 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 I work best with: - Startups building MVPs - Founders who need a reliable tech partner - Businesses scaling existing platforms - Clients who value speed + quality 𝐋𝐞𝐭’𝐬 𝐓𝐚𝐥𝐤 If you have an idea, a problem, or an existing system that needs improvement send me a message. I’ll help you figure out the best way to build it. 𝗜 𝗱𝗼𝗻’𝘁 𝗷𝘂𝘀𝘁 𝗯𝘂𝗶𝗹𝗱 𝗴𝗮𝗺𝗶𝗻𝗴 𝘀𝘆𝘀𝘁𝗲𝗺𝘀 - 𝗜 𝗰𝗿𝗲𝗮𝘁𝗲 𝗶𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝘁 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲𝘀 𝗽𝗹𝗮𝘆𝗲𝗿𝘀 𝘁𝗿𝘂𝘀𝘁.

Results-driven operations leader with over a decade of experience optimizing performance, strengthening compliance and safety systems, and guiding cross-functional teams in high-stakes environments. Skilled in identifying inefficiencies, implementing process improvements, and aligning people and resources to achieve mission-critical objectives. Transitioning from public-sector resilience leadership to logistics and/or operations, bringing a disciplined, data-driven, and improvement-focused approach to production efficiency and team success.