Hire the best Communications specialists

Check out Communications specialists with the skills you need for your next job.
Clients rate Communications specialists
Rating is 4.7 out of 5.
4.7/5
based on 38,055 client reviews
  • $24 hourly
    As a professional that has worked across a variety of platforms and disciplines I feel I make an excellent candidate. Having been qualified in Digital Media Marketing at CIM and after a number of years working in the profession have learned to grow with the explosion of social media in fulfilling my role. In my position I helped the organization with their social media presence by advertising principles to create the buzz they need. I am highly knowledgeable about content creation and maintaining interest on various social media platforms. Part of my job is producing new content to keep social media pages fresh. My background in communications has served me well as a Social Media Specialist. I have a solid understanding of how to effectively communicate ideas to people. I am highly creative and understand the importance of individualizing for each client.I know I would make a great choice for the available Social Media Executive position. I believe you will agree that I am well qualified and have the skills needed for the job. I invite you to contact me on either my cell.
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    File Maintenance
    Microsoft Office
    Data Entry
    Customer Service
    Email Communication
    Google Sheets
    Scheduling
    Task Coordination
    Form Development
    Payment Processing
    Phone Communication
    File Management
  • $44 hourly
    I have years experience in customer service, event planner and food service . I have been trained in different industries, which has made me adaptable. I can assist in all aspects of daily office work from answering emails, creating budgets/ bookkeeping, organizing schedules, data entry and creating proposal. I also have experience in menu creation, event production, finding space, and tracking projects. My management experience has provided me with the administrative, bookkeeping and data entry skills necessary to translate across industries. I have trouble-shooting experience, with a keen eye for detail to ensure efficiency. I am energetic, and growth mindset oriented. Lastly, I a proficient in MS office, especially excel.
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    Digital Project Management
    Project Plans
    Event Management
    Proposal Writing
    Virtual Assistance
    Canva
    Project Scheduling
    Project Management
    Event Planning
    Google Workspace
    Customer Support
    Quality Assurance
  • $30 hourly
    Organized, leader, conflict resolution, quick learner, customer care, clear communicator, problem solver, intrinsically motivated, hard worker, multitasker, results oriented. Bachelor of Science in Biology at Texas A&M Job history: Cancer researcher, Chemistry + Biology educator, Social Media Marketing, Virtual Assistance
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    Light Project Management
    Multitasking
    Executive Support
    Form Development
    Virtual Assistance
    Inventory Management
    Task Coordination
    Draft Correspondence
  • $12 hourly
    ONE OF THE TOP 3% OF PERFORMERS ON UPWORK WITH PROVEN SUCCESS IN LONG-TERM CONTRACTS. I have 6 years of Virtual Assistance experience working with Real Estate Companies. My roles are focused on Operations, Transaction Coordinator, Customer Service, Property Management, Research, Data Analytics & Project Management. I also have over 10 years of BPO background. I am a Top Rated Plus Freelancer on Upwork not because I have multiple clients but because I have proven value and a huge contributor to the success of the company that I work for. I am seasoned in performing tasks related to the following: - Transaction Coordinator Tasks related to Investments & Acquisitions - 5 years experience - LLCs & Corporations Formations and Maintenance in the US - 5 years experience - Appointment Setting & Calendar Management for Executives - 5 years experience - Project Management & Task Delegation - 5 years experience - Training new hires - over 10 years experience - Creating Policies & Procedures - over 10 years experience - Research - 10 years experience - Data Collection & Entry - 10 years experience - Online Bills Payment including taxes/returns - 5 years experience - IRA Process for Investments - 5 years experience - Shareholding change requests process & documentation - 5 years experience - Preparing K-1 information for a large number of recipients - 5 years experience - Outbound Sales Call - over 5 years experience - Inbound Customer Service Calls - over 10 years experience - Responding to Customer/Client Emails - over 10 years experience - Team Supervision - over 11 years experience - Travel Arrangements (Car, hotel, flight & meetings) I have experience & familiarity in the following: - Tax Filing for Individual and LLCs in the US - 3 years experience - Recruiting & Sourcing - 3 years experience - Issuing 1099s for US Contractors - 3 years experience - Coordinating buyer & seller documents for property sale - 5 years experience - Processing payments for US Contractors & W-2 employees - 1 year experience - Filling out multiple forms for Franchise Tax Board & IRS relating to business compliance on regulations - 4 years experience I am very familiar with the following applications: - Slack - gSuite/Google Workspace - Outlook - Dropbox - Treasury Software for generating ACH Batch Payments/NACHA Files - LastPass - TeamSync - RingCentral - Zoom - Phone Burner for Outbound Calls - Active Campaign - Investor Deal Room - DocuSign - HelloSign - SignNow - Gusto - Eventbrite - GMass - ASANA - Calendly -Buildium -AppFolio -Nextiva -Monday.com Clients would commend me for being detail oriented, adaptive to changing processes, fast learner and most of all, thorough in delivering outputs. I am committed not only to meet targets but to deliver with high quality and exceeding expectations.
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    Time Management
    Customer Service
    Customer Support
    Leadership Development
    Data Analysis
    File Maintenance
    Custom Content Management System
    Virtual Assistance
    Email Communication
    Scheduling
    Administrative Support
    Management Skills
    Real Estate
  • $15 hourly
    With over 7 years of diverse experience in client relationships, accounting, operations, and project management, I am a highly motivated team player who excels at leading highly productive teams. Whether working under pressure or taking initiative on my own, I always strive to exceed client expectations and continuously challenge myself to reach new heights. As a Scrum Master, I am skilled in managing projects and leading teams towards successful completion of goals. I am also an experienced Virtual Assistant and Executive Assistant, capable of providing top-notch customer service and support through phone, email, and chat channels. My background in Admin Support, along with my certification as a Xero Advisor, allows me to offer a range of financial services, including accounts executive duties, financial statements, bookkeeping, and purchase management. In addition, I have experience in digital marketing and can assist with various aspects of this field. I take pride in my ability to adapt to various roles and responsibilities and am always eager to learn and take on new challenges. If you're looking for a dedicated and versatile professional who can help your business thrive, don't hesitate to get in touch.
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    Project Management
    Email Support
    Xero
    Order Processing
    Purchase Orders
    Virtual Assistance
    Digital Marketing
    Sales
    Administrative Support
    Bookkeeping
    Data Entry
    Accounts Payable
  • $15 hourly
    If you are looking for a Permit Technician for your solar, roof, and HVAC projects who is aggressive, proactive, and always on their feet to keep the ball rolling, then it is me that you are looking for. With my experience, knowledge, and skills in project management for permitting and inspection, I can help your business manage and grow projects in years to come. I am able to meet deadlines in a fast-paced and quickly-changing environment. Highly organized, can thrive under pressure, flexible and reliable. I am tech-savvy, a quick learner, and unafraid to ask questions. I also have a proven experience as a Virtual Assistant. I have been in the Customer Service Industry for over 4 years and I have learned a lot of skills from that experience. From call handling, objection handling, customer service, database management, and data analysis to name a few.
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    Help Scout
    Email Support
    Online Chat Support
    Report
    Microsoft Office
    Trello
    Scheduling
    Slack
    Google Slides
    General Transcription
  • $35 hourly
    I pride myself in being organized, energetic, flexible! Having a previous background in hospitality and customer service, I understand the importance of communication and transparency. I'm looking for a partnership that values integrity, growth and humility. I believe these core values can make for a positive and productive work environment! Skills Calendar Management Email Management Email Support Project Management Light copywriting Help support blog and promotion on client's website Research Canva Lead generation Data entry Gsuite Office Suite Active Campaign Klaviyo Mailchimp Nutshell CRM Monday Asana Bomb Bomb Proposify Salesforce Process St Docusign Dochub
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    Scheduling
    Affiliate Marketing
    Google Workspace
    Virtual Assistance
    Search Engine Optimization
    Light Project Management
    Microsoft Office
    Microsoft Excel
    Data Entry
  • $75 hourly
    I support small to medium businesses and teams execute their strategic and operational goals in order to achieve their overall vision. In other words, I’ll help you figure stuff out and get things done - while making sure we have some fun along the way. Plus I'm known to leave things better than I found them. The significant variety in roles and skills developed throughout my career is my greatest strength. Below is a summary of the years experience I have across many different areas and functions: 12+ Project management and planning 12+ New system implementation and process improvement 10+ Customer management and relationships 10+ Executive support 9+ Leadership roles with people management 7+ Business analysis and strategy 7+ Operations management 6+ Finance support and admin 6+ Recruitment and HR support 5+ Data cleansing & analysis 5+ Marketing support 5+ Stakeholder training 3+ Research and writing How I can help you and your business: • analyse current processes, systems, tech and staffing then lead the implementation of more effective and efficient ways of operating • establish new frameworks, processes, platforms and solutions • manage people, resources and projects • wear whatever hat is necessary for current business needs So if you’re looking for someone authentic and reliable to help you steer the ship where it needs to go – we may be a great fit for each other. --- Love learning learning new Tech. Apps and software used includes: Excel | PowerPoint | Asana | Slack | Basecamp | Dropbox & Box | Teams | Zoom | Wrike | Microsoft NAV | ZoomInfo | Xero | ClickUp | Wordpress | Zendesk | Jira | HubSpot | Figma
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    Project Management
    Business Management
    Process Optimization
    Training
    Business Operations
    Leadership Skills
    Process Improvement
    Implementation
    Decision Making
    Data Management
    Administrative Support
    Critical Thinking Skills
    Digital Project Management
    Microsoft Excel
    Stakeholder Management
  • $12 hourly
    Expertise: Virtual Administration, WordPress, MS Word and MS Excel, Email Handling & Management, Academic papers, Video, PDF Transcription & Conversion, Brochure Design. Architecture: Floor Plan Designs Data Entry, Proofreading, Editing, Formatting of Thesis, Calling Cards, Brochure, Pamphlets, Flyers, handouts, Academic papers, white paper, research paper. Video editing and conversion, Logo Tracing.
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    Administrative Support
    Formatting
    Google Workspace
    WordPress
    Customer Support
    CorelDRAW
    Microsoft PowerPoint
    Adobe Photoshop
    Data Entry
    Microsoft Excel
    Microsoft Word
    Word Processing
  • $250 hourly
    Hello All - I am a United States Patent and Trademark Office licensed Patent Attorney #64241. I like helping people create their brands and work with inventions and patents. I file applications and perform searches, which often result in re-engineering a product or name based on the search. Engineering is my other strength having been educated as a Mechanical Engineer with a Chemistry emphasis. I am easy to talk with and want my clients experience to be enjoyable, and uncomplicated. As you can see from my profile, I like to work at a flat fee by the job, I only work by the hour occasionally. Please reach out with questions, I will be happy to answer. Thanks. FireCastle.Zone ndcourts.gov/lawyers/06029
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    Trademark Law
    Engineering Design
    Trademark Registration
    Intellectual Property Protection
    Patent Preparation
    Brand Consulting
    Patent Law
    Trademark Consulting
  • $20 hourly
    My main skills include: - Social Media Management - Customer support via email and chat - Handling escalations - Order processing in Shopify - Amending and editing orders - Tracking orders and coordinating with suppliers as well as couriers - Issuing refunds and replacements - Quality assurance on tickets and emails - Influencer outreach on Instagram for marketing - VA Calendar Management - VA Inbox Management - VA Expense Reporting - VA Travel Arrangement - VC Research - VC Business and Financial Analysis - VA Calendar Management - VA Inbox Management - VA Expense Reporting - VC Research - VC Business and Financial Analysis - VC Due Dilligence - VC Capacity Analysis - VC Drawdown and Fee Computation The systems and apps I am highly proficient with: - Microsoft Office (especially Microsoft Excel/Google Sheets) - Google Drive, Gmail - Zoom, Skype, Google Hangouts - Shopify, Zendesk - Canva, Photopea - Instagram, Instagram Reels, TikTok, Business Suite - Slack
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    Executive Support
    English
    Team Management
    Customer Retention Strategy
    Startup Company
    Customer Relationship Management
    Customer Care
    Email Communication
    Administrative Support
    Customer Support
    Social Media Content
    Email Support
    Customer Service
    Social Media Account Setup
  • $10 hourly
    I have years of experience in Customer Service and Virtual Assistance. During those years I have developed great multi-tasking skills, self-confidence, a keen eye for details, and has problem-solving capabilities. I am also organized, detail-oriented, flexible and can stay calm under pressure and able to maintain a positive attitude and strong work ethic. I am always willing to learn and explore new things in order to serve our customers better. I hope to be part of your success.
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    Customer Service
    Administrative Support
    Email Communication
    Order Tracking
    Order Processing
    Online Chat Support
    Zendesk
    Help Scout
  • $20 hourly
    Hi, I'm young SEO Enthusiast having 4+ years of Expertise. My passion for SEO has grown so high in the past years that now I can work and optimized any given project of any industry. It is truly said "Practice makes a man perfect"; The more you practice, the better your skills are. I have worked on so many projects from far different industries that now I am capable enough to bring rankings to Google's FIRST page. My goal is to generate leads and sales for your business because I think at the end of the day, ranking #1 in Google is completely worthless if your website is not designed properly to convert that traffic into leads and sales! I specialize in several of the areas mentioned below: ✅Creating strong SEO audit and recommendation report ✅In-depth keyword research ✅Studying traffic and analytics ✅Split-testing similar pages ✅Building natural backlinks ✅Analyzing competitors ✅Maximizing local search exposure ✅Developing strong calls to action ✅Working with writers and designers ✅Expertise with WordPress or Shopify and other CMS. ✅Creating effective ranking strategies ✅Researching the latest SEO practices Well-versed in numerous evaluation tools like Google Analytics, Google Webmaster, Screaming Frog, Spyfu, Moz, Ahrefs, SEMrush, Keyword Planner, SERPLab and many more. I keep myself updated with Google's latest updates and changes; modifying the SEO strategy accordingly. Best Regards Sangoli J.
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    Project Planning
    IT Project Management
    Ecommerce
    Virtual Assistance
    SEO Audit
    SEO Backlinking
    Search Engine Marketing Strategy
    Content Writing
    Search Engine Optimization
    Google Ads
    Search Engine Marketing
  • $240 hourly
    EXPERT AIRBNB ADVICE YOU CAN TRUST ⭐ I'll give you a high-earning 5-star Airbnb, or help you plan an exit strategy. Message me to learn how I can help, or keep reading for more details.⭐ I am a top tier Airbnb expert (host and consultant) with an established record of helping my clients beat market averages in both occupancy and earnings - I know what it takes to make your property succeed on Airbnb. Let's boost your bookings and revenue together! 🌐 **Are you seeing a drop in bookings?** You're not alone. The Airbnb market is packed with new listings, and many owners are struggling. My clients continue to secure bookings, and I can help optimize your listings to outshine the competition. Not sure if vacation rentals still make sense? I can forecast your earnings and help you plan an exit strategy if needed. 💰 Budget-Conscious Options for Existing Listings (with Estimated Hours) 1️⃣ Consulting Calls ($240/hour): You'll get targeted advice on how to get more bookings. *(1 hour)* 2️⃣ Pricing Analysis ($480 for 2 hours): Gain a competitive pricing strategy with a detailed spreadsheet with data from your market. 3️⃣ Intensive Listing Checkup ($595 for 3 hours): I'll optimize your listing to increase bookings and earnings. 4️⃣ Strategy Report ($995 for 5 hours): Obtain a comprehensive report for short-term earnings and long-term SEO strategies (includes Pricing Analysis). 🚀 For New Listings 🎨 Listing Setup: Do it right the first time. Includes a content strategy, target guest profiling, content creation for all listing fields, pricing research, photo captioning, and SEO optimization. 💼 The Result: A fully optimized, guest-ready Airbnb listing! 💵 The Cost: Most clients spend between 5-10 nights of rental income for an expertly optimized Airbnb listing ($750-$2,000). 🔧 Additional Services 📜 Guest Message Templates: Save time, improve listing visibility and get better reviews with personalized message templates; $480-$960 depending on research needs. 🔍 Financial Analysis: Understand the financial dynamics of your listing, including realistic potential earnings - don't lose out by believing revenue management software companies. 💼 Enterprise Consulting: From managing employees to leveraging automation services, I'll help you streamline your Airbnb enterprise. ❤️ With a genuine passion for hospitality and a deep understanding of Airbnb's systems and third-party software, I'll help you unlock the true potential of your property. Let's make your Airbnb stand out and help you earn more. I'm excited about working with you! Best, Sarah
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    Space Planning
    Price Optimization
    Hospitality
    Hospitality & Tourism
    Strategic Plan
    Travel Planning
    Business Consulting
    Process Improvement
    Content Writing
  • $15 hourly
    I am enthusiastic, reliable and hardworking individual who has an experience giving professional, efficient and high quality service. I am eager to learn new tools that get the job done well. I am well versed in the English language and a workhorse in terms of customer satisfaction, leadership and discipline. I am also self-reliant, very keen to details, a great team player and can easily find ways to motivate myself and co-workers. I look forward to working with you in providing excellent customer service and anything else you may need help with. Thank you!
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    Computer Hardware
    Customer Service
    Microsoft Office
    Ticketing System
    Answered Ticket
    Product Knowledge
    Order Tracking
    Email Support
    Online Chat Support
    Zendesk
  • $25 hourly
    A dedicated professional with 15+ year’s leadership and management experience and 3+ years’ experience in event planning and coordination. Demonstrated ability to adapt to new industries and successfully operate within a diverse environment. Strong customer service orientation with ability to effectively manage multiple projects.
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    Customer Service
    Scheduling
    Writing
    Task Coordination
    Administrative Support
    Proofreading
    Data Entry
  • $50 hourly
    Hi there! I have over 7 years experience working in customer and client experience. I've worked hands-on in customer support, managed teams, and strategized and implemented impactful programs and processes for big start-ups to completion. I've highlighted some of my many skills below: *I've worked with clients to scale up their client and customer support and management, both managing high-touch leads from initial contact to close, as well as managing transactional customer requests. *I have implemented and managed project management software (ClickUp, Monday.com, Notion, Asana) for small to medium sized teams in order to streamline internal processes and projects. * I have built and managed teams for both support agents and QA Analysts, and have built quality programs for major brands from the ground up. I have monitored and improved my teams' performance on metrics such as CSAT, Customer Efficiency, and Time to First Response. * I have created training modules, designed and wrote content for internal knowledge bases, and facilitated trainings for classes between 5 and 30 new hires and ongoing agents. * I have been an Admin for Zendesk and manager for Salesforce Service cloud, and have plenty of experience creating SOPs, macros, triggers, and automations. * I have answered 100+ support tickets a day while also managing a busy live chat line. * I have overseen escalations for sensitive cases and emergencies. I'm open to opportunities in Administrative Assistance, Customer Experience, Support Management, Training, and System Implementation/Administration. Human connections with customers and thoughtfully solving issues from start to finish are my number one values, and I thrive on being able to solve problems to support small and large teams! Send me a DM if you want to chat more about your opportunity!
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    ClickUp
    Training & Development
    Customer Experience
    Project Management
    Task Coordination
    Data Entry
    Customer Satisfaction
    Training Online LMS
    Zendesk
    Quality Assurance
    Salesforce Service Cloud
  • $15 hourly
    Adrian is an Upwork TOP-RATED Medical Records Reviewer and Demand Letter Writer. YOUR TOPNOTCH CHOICE FOR PERSONAL INJURY LAW FIRMS He maintains a proven track record in providing excellent assistance to personal injury law firms. Adrian undoubtedly can scrutinize, review, and organize medical records and other pertinent information and transform them into meaningful demand letters which will surely help your client attain that settlement claim. He works flawlessly, efficiently, and effectively to help you and your law firm achieve your ultimate goal of becoming the premier institution in personal injury settlement. Adrian is also proficient with the use of the following computer and internet tools: • Case management software – Filevine, Clio, Smokeball, MyCase, Needles • Microsoft office – word, excel, powerpoint, outlook, and publisher • Google suite applications – calendar, document, spreadsheet, slides • Document storage – dropxbox, google drive, and other cloud services • Communication software – 8x8, ring central, dialpad, skype, slack, viber, what’s app, wechat, meet, and zoom • Email services – yahoo, google, outlook live Adrian exudes the knowledge and skills necessary to perform most tasks most efficiently and effectively as possible. He is/has: • Honest • Proactive • Organized • Self-starter • Fast learner • Strong computer skills • Efficient time-manager • Great attention to detail • Excellent communication skill • Familiar with current technologies • Trustworthy of confidential information • Proven experience as a virtual assistant • Excellent client reviews from different fields An extraordinary client like you plus a dependable freelancer like him equals significant achievements to you and your business. Adrian also owns an Upwork Agency bridging personal injury attorneys and law firms with highly-trained virtual legal assistants. SERVICES OFFERED: - medical records review - summary and chronology - demand letters - medical records and bills acquisition - lien negotiations and reductions - subrogation - intake calls - opening claims - file management - process flows - consultation to help your firm minimize cost and increase productivity Increase your business' potential and grow your firm with competent people YOUR TOPNOTCH CHOICE FOR PERSONAL INJURY LAW FIRMS
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    Medical Records Research
    Document Analysis
    Records Management
    Legal Case Management Software
    Personal Injury Law
    Legal Writing
    Draft Documentation
    Medical Report
    Document Review
    Legal Assistance
    Legal
    Data Entry
    Microsoft Office
  • $40 hourly
    Do you want a highly skilled, proactive, trusted, right-hand person who can asses and create processes or someone you have to guide through every step? That's the difference between someone with my level of experience and someone who charges less. I will free up your time so you can concentrate on growing the business. The adage is true, time is money! I am Top Rated Plus, which means I'm in the top 3% of approximately 18 million Upworkers, and after 6+ years on Upwork, I have a 100% job success score. Experience includes work in the fields of advertising, eCommerce, education, publicity, coaching, health and wellness, biotechnology, non-profit, technology, and finance. I can assess and organize the administrative flow and processes of your entire business to make it more functional. I can consult on which software or tools would work best to increase efficiency. I can write effective job postings and hire or create shortlists for freelancers. I can manage staff and deadlines. I'm a whiz with Canva and content, I've created 1000s of social media posts. I'm also a professional copywriter with agency and international brand experience. I can improve your website, social media posts, emails, and marketing materials. (See my portfolio below) I’m intelligent, proactive, resourceful and learn quickly. I’m self-motivated and have above-average writing and communication skills. I’m cheerful, outgoing and have a ‘do whatever it takes’ attitude. I haven't come across software I was unable to learn quickly. I'm an Internet research expert, if it's online...I'll find it. Above all, I'm RELIABLE and TRUSTWORTHY! I've hired freelancers for many of my clients and I know that they can be flakey and unreliable. I guarantee that if I take you on as a client, I will be reliable, communicative and will always meet deadlines. My references will back this up. Contact me today to discuss how I can help you grow your business!
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    Communication Skills
    Calendar Management
    Event Planning
    Research & Strategy
    Email Marketing
    CRM Software
    Internet Recruiting
    Copywriting
    Landing Page
    Customer Relationship Management
    Social Media Management
    Travel Planning
    Asana
    Canva
    Microsoft Office
  • $30 hourly
    "Kate is among the best customer service people we have worked with." "Kate has been an amazing support and asset to my business." "An outstanding freelancer. You will not find better." "Nothing but a delight to work with!" "She is an absolute star!" Take it from my previous and current clients - I can take care of any admin-related work so you can save yourself from the stress of chasing deadlines and instead focus on things that need your urgent attention. I possess over 8 years of experience in providing confidential, high quality, and flexible virtual administrative and customer support to: - Mental health professionals - Startup, well-established and eCommerce companies - Senior-level executives - Business owners across a broad range of industries I am well-versed and ready to help you with: - Top Notch Customer Support - Inventory Management - Logistics - Inbox Management - Calendar/Diary Management - Email Handling - Bookkeeping - Invoicing - Payroll Processing - Medical Billing - Insurance Verification - Transcription - Light Project Management - File Management - File Maintenance - Preparing Financial and Admin Reports - and other ad hoc tasks I have work experience using the following applications/tools/websites: - Amazon Seller Central - Asana - Availity - Basecamp - Best Notes - Box - Buffer - Canva - Cardinity - Cin7 - Deliverr - DHL (collections booking) - Doodle - eBay - Evernote - Facebook (Groups and Pages) - Freshdesk - Google Suite (Gmail, Calendar, Drive, Google Docs, Google Sheets, My Business) - Gorgias - Headliner.app - Helpshift - Hootsuite - HubSpot - Instagram - Intercom - Kajabi - LastPass - Leadpages - MailChimp - Mintsoft - OneHealth Port - Outlook - Quickbooks - Receipt Bank - Recurly - Reviews.io - Royal Mail Click and Drop - Salesforce - Sfax - SharpSpring - Shopify - Simple Practice - Squarespace - Stripe - Tidio - Todoist - Trello - WordPress - Youtube - Zendesk - Zoom I highly prefer working on a long-term basis, but short-term projects are also very welcome. I treat all my clients’ personal, business and company information with utmost confidentiality, so rest assured that you will be in good hands. My main goal is to bring you much more success by helping you run your business smoothly. I will treat your company as if it were my own, and I am dedicated to offering top-notch support to meet yours, your business's, and your customers' needs.
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    Medical Billing & Coding
    Order Fulfillment
    Google Workspace
    Administrative Support
    File Management
    Virtual Assistance
    Customer Service
    Customer Support
    Calendar Management
    Logistics Management
    Task Coordination
    Intuit QuickBooks
    Invoicing
    Payment Processing
    Order Processing
  • $15 hourly
    I am an excellent communicator who possesses analytical and interpersonal skills, a conscientious individual who works hard and meticulous. I have experience working with a diverse workforce/group, which has given me a distinct advantage in managing and maintaining excellent relations while realizing business/clients objectives. I work well with minimal supervision, and I am dependable. I have over seven (7) years of customer service experience assisting clients/customers in Jamaica, the Caribbean, and the USA. My areas of expertise are as follows: ✅ MS Office Suite ✅ Transcription ✅ Email and File Management/Handling ✅ Data Entry ✅ Web Research ✅Appointment Setting ✅ All Admin Support ✅ Proofreading ✅Scheduling ✅Lease Processing ✅Vendor Management and Relations ✅Fleet Management ✅Office Administration ✅Supervisory Management
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    Administrative Support
    Scheduling
    Customer Service
    File Maintenance
    Communication Etiquette
    Time Management
    Email Communication
    Proofreading
    Microsoft Excel
    Microsoft Word
    Word Processing
    Data Entry
  • $35 hourly
    I am offering administrative services to include, but are not limited to, project and customer relations management, data entry and analysis, securing travel arrangements, email and calendar maintenance, proofreading, transcription, et cetera. During my extensive stint working within Corporate America, I have learned the imperativeness of reliability, time management, organization, and clear verbal and written communication. This time period has also allowed me to become adept at research, proofreading, and the use of a variety of applications and platforms. I have mastered these and more skills but am ready and excited to learn even more! I wish to use these abilities to make the lives of my clients as easy as possible by taking the mundane and/or tedious tasks off of their plates.
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    Light Project Management
    Salesforce
    Scheduling
    Task Coordination
    Administrative Support
    Google Workspace
    Customer Support
    Critical Thinking Skills
    Email Communication
    Data Entry
    CRM Software
    Microsoft Office
    Typing
  • $45 hourly
    As an administrative assistant to numerous types of executives, managers, and business owners, I am well-versed in various skills, including, but not limited to, email management, online research, calendar management, hiring, data management, team management, and content development. Being a remote assistant has given me the ability to manage my bosses' affairs through systems such as Google Apps, Asana, Trello, Ryver, Runbox, DropBox, Office 365, Teamwork, WhatsApp, Slack, and Skype. Additionally, my experience has allowed me to learn platforms such as QuickBooks, Bill.com, GoCanvas, SmartSheet, MailChimp, SurveyMonkey, Prezi, InfusionSoft, Hubspot, Live Chat, Copper, Ontraport, Canva, Alchemer, Keynote, and AWeber. I thrive on being able to learn new things and am always willing to take on new tasks. I desire to help all my clients organize their lives/businesses and take on any task to help them be more productive. Please feel free to reach out to discuss your specific needs. I know my experience will be of great benefit to me and to those who employ me. I look forward to working with you very soon.
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    Team Management
    Editing & Proofreading
    Customer Service
    Organizer
    Administrative Support
    Spreadsheet Software
    Flowchart
    Scheduling
    Email Communication
    Data Entry
  • $15 hourly
    𝐀𝐫𝐞 𝐲𝐨𝐮 𝐥𝐨𝐨𝐤𝐢𝐧𝐠 𝐟𝐨𝐫 𝐬𝐨𝐦𝐞𝐨𝐧𝐞 𝐰𝐡𝐨 𝐜𝐚𝐧 𝐛𝐨𝐨𝐬𝐭 𝐲𝐨𝐮𝐫 𝐋𝐢𝐧𝐤𝐞𝐝𝐢𝐧 𝐩𝐫𝐞𝐬𝐞𝐧𝐜𝐞 𝐚𝐧𝐝 𝐚𝐭𝐭𝐫𝐚𝐜𝐭 𝐦𝐨𝐫𝐞 𝐩𝐨𝐭𝐞𝐧𝐭𝐢𝐚𝐥 𝐜𝐥𝐢𝐞𝐧𝐭𝐬? If your answer is '𝒀𝑬𝑺', continue reading... 𝑰 𝒘𝒊𝒍𝒍 𝒉𝒆𝒍𝒑 𝒚𝒐𝒖 𝐢𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭 𝟑 𝐤𝐞𝐲 𝐜𝐨𝐦𝐩𝐨𝐧𝐞𝐧𝐭𝐬 𝐭𝐡𝐚𝐭 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐯𝐚𝐥𝐮𝐞𝐬. It's what I call P.E.C 1. Post 2. Engage 3. Connect 𝐖𝐡𝐲? 𝐓𝐡𝐢𝐬 𝐰𝐢𝐥𝐥 𝐡𝐞𝐥𝐩 𝐲𝐨𝐮 𝐛𝐞 𝐬𝐞𝐞𝐧 𝐚𝐬 𝐚 𝐭𝐡𝐨𝐮𝐠𝐡𝐭 𝐥𝐞𝐚𝐝𝐞𝐫 𝐰𝐢𝐭𝐡𝐢𝐧 𝐲𝐨𝐮𝐫 𝐢𝐧𝐝𝐮𝐬𝐭𝐫𝐲, 𝐢𝐧𝐜𝐫𝐞𝐚𝐬𝐞 𝐲𝐨𝐮𝐫 𝐯𝐢𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐲 𝐚𝐧𝐝 𝐛𝐮𝐢𝐥𝐝 𝐭𝐡𝐞 𝐫𝐢𝐠𝐡𝐭 𝐜𝐨𝐧𝐧𝐞𝐜𝐭𝐢𝐨𝐧𝐬. The LinkedIn game needs consistency, time and effort, just like other tasks in any business. Sometimes, it will demand you to spend time learning the platform's current updates and how you can use them to your advantage. Now, you don't have to be overwhelmed and learn all of that. I can help and guide you all the way through. Below are the tasks that I can help you accomplish on LinkedIn: 🔺Optimize your profile (headline, about section, experiences..) 🔺Lead Generation using LinkedIn Premium or Sales Navigator 🔺Lead Generation using a Basic Account/Linkedin Basic Account 🔺Increase connections with your specific target/avatar 🔺Co-create content for posting 🔺Like and Comment on your connections post to gain engagement and build a relationship 🔺Create a Message campaign to help you get that Call 🔺Monitor your post in the first 1 to 2 hours (the first hour that we engage with your connections is the most important) 🔺Monitor your inbox (sort spam, sales pitch) 🔺Communicate with your potential clients in your LinkedIn inbox 𝐁𝐞𝐬𝐭 𝐟𝐨𝐫: Coaches, Consultants, Business Owners 𝐇𝐞𝐫𝐞'𝐬 𝐰𝐡𝐚𝐭 𝐦𝐲 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 𝐬𝐚𝐲𝐬 𝐚𝐛𝐨𝐮𝐭 𝐦𝐞: "Julie is a professional, very supportive and reliable LinkedIn account manager. I highly recommend working with her." - Sayuri N. "I had the pleasure of working with Julie as my virtual assistant, and I can confidently say that she has been an invaluable asset. When she came on board, Julie demonstrated exceptional professionalism and a genuine passion for helping me succeed. I wholeheartedly recommend Julie as a VA/LinkedIn Profile Manager to anyone seeking to enhance their online presence and manage their correspondence effectively." - Daria K. 📞𝐒𝐂𝐇𝐄𝐃𝐔𝐋𝐄 𝐀 𝐂𝐀𝐋𝐋 𝐓𝐎𝐃𝐀𝐘📞 so you can focus more on the business side, coaching program and of course your clients. Want to know more? Shoot me a message to get started. Talk with you soon, 𝓙𝓾𝓵𝓲𝓮
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    LinkedIn Campaign Manager
    LinkedIn Sales Navigator
    LinkedIn Marketing
    Administrative Support
    Social Media Management
    Online Chat Support
    LinkedIn
    Canva
  • $30 hourly
    Got a headache from manual tasks? I've got the remedy! With my expertise in Google Sheets and other top-notch automation tools, I specialize in streamlining business processes and boosting efficiency. I help businesses optimize their operations and enhance productivity through effective business process automation, utilizing the power of Google Sheets and other advanced tools. Here's how I can help: ✅Say goodbye to manual tasks: I'll create custom automated solutions using Google App Script, Zapier, Pabbly, and more to save you time and hassle. ✅Smooth sailing across platforms: I'll integrate and automate your processes seamlessly, so you can focus on what matters most. ✅No more data headaches: I'll automate data processing and reporting, providing you with actionable insights for smarter decisions. ✅Complex calculations made easy: With advanced computation capabilities, I'll handle the heavy lifting for you. ✅Keep track effortlessly: I'll design dynamic dashboards to give you a clear view of your key performance indicators in real time. As someone quick to understand your needs and committed to clear communication, I'm here to help you overcome your business challenges. Ready to say goodbye to those challenges? Let's chat today and get your business running smoother than ever.
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    Spreadsheet Automation
    Task Automation
    Business Process Automation
    Administrative Support
    Zapier
    Virtual Assistance
    Spreadsheet Skills
    Google Apps Script
    Automation
    Web Application
    Looker Studio
    JavaScript
    Dashboard
    Data Visualization
    Google Sheets
  • $13 hourly
    𝟴 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗮𝘀 𝗮 𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁 / 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗿. 💼 𝗬𝗼𝘂𝗿 𝘀𝘂𝗰𝗰𝗲𝘀𝘀 𝗶𝘀 𝗺𝘆 𝘁𝗼𝗽 𝗽𝗿𝗶𝗼𝗿𝗶𝘁𝘆. 𝗘𝗹𝗲𝘃𝗮𝘁𝗲 𝘆𝗼𝘂𝗿 𝗽𝗿𝗼𝗷𝗲𝗰𝘁 𝘁𝗼 𝘁𝗵𝗲 𝗻𝗲𝘅𝘁 𝗹𝗲𝘃𝗲𝗹 𝘄𝗶𝘁𝗵 𝗺𝘆 𝗲𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲. Does your menial task keep piling up? Need an extra pair of hands to help you out? ⭐ I got you! Here's what I can do. ✅ Administrative Support ✅Digital Marketing ✅ Social Media Management ✅ Email Management ✅ Content Creation and Marketing ✅ Web Research and Data Entry ✅ Calendar Management ✅ Lead Generation 🟢 If you think I am the one you're looking for, 💬 drop a personalized message and let's see if we are a good fit. - Melissa
    vsuc_fltilesrefresh_TrophyIcon Communications
    Digital Ad Campaign
    Ecommerce
    Shopify
    HighLevel
    Slack
    Social Media Account Setup
    WordPress
    Facebook Page
    Content Creation
    Canva
    Administrative Support
    Virtual Assistance
    Social Media Management
    Google Ads
  • $15 hourly
    Specialist in providing administrative support to real estate agents/transaction coordinators from California! My name is K. Vijay Kumar. A self-motivated professional that thrives on overcoming challenges and learning new skills. No matter the length of the project, my goal is to make your business run more smoothly. I take pride in my commitment to excellent service. With over 5 years of experience in assisting transaction coordinators in California real estate, I provide you with smooth closings and compliant files. I understand how valuable your time is as a transaction coordinator, my services will be helpful to reduce the amount of time you spend on paperwork so you can focus your attention on getting many new clients!! I've efficiently performed these tasks for previous clients, including, but not limited to: - Acting as a liaison between parties involved to ensure a smooth closing. - Helped a team of real estate agents manage files, schedule inspections, ensure paperwork accuracy, compile data for ongoing market analysis, and stay up to date on changing state regulations. - Provide a file audit prior to the closing of a real estate transaction. Entered all agent paperwork into the paperless data system, checking for accuracy. - Assisted in the coordination of real estate transactions by managing the flow of paperwork and ensuring deadlines were met, resulting in a 30% increase in efficiency. - Coordinated and tracked multiple listing and purchase contracts, paying close attention to all contract provisions, processes, and paperwork to ensure successful closings. - Processed and tracked real estate transactions from offer to close, as well as streamlined and updated the transaction process for closing documents and other related paperwork. You're busy. Save yourself time and let me handle the paperwork, which can help the growth of your business exponentially!! The rate is negotiable and dependent on business needs.
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    Google Docs
    Microsoft Excel
    Data Entry
    Email Communication
    Contact List
    Google Sheets
    Scheduling
    Box
    File Management
    Inventory Management
    Microsoft Outlook
    Virtual Assistance
    DocuSign
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How to Hire Top Communication Specialists

How to hire communications specialists

Communication specialists can help you effectively communicate different types of information in various industries and settings such as customer service, sales, journalism, technology, and law.

So how do you hire communication specialists? What follows are some tips for finding top communication specialists on Upwork.

How to shortlist communication professionals

As you’re browsing available communication consultants, it can be helpful to develop a shortlist of the professionals you may want to interview. You can screen profiles on criteria such as:

  • Industry fit. You want a communication specialist who can effectively communicate with your target audience.
  • Project experience. Screen candidate profiles for specific skills and experience (e.g., offering tech support over the phone).
  • Feedback. Check reviews from past clients for glowing testimonials or red flags that can tell you what it’s like to work with a particular communication specialist.

How to write an effective communication job post

With a clear picture of your ideal communication specialist in mind, it’s time to write that job post. Although you don’t need a full job description as you would when hiring an employee, aim to provide enough detail for a freelancer to know if they’re the right fit for the project.

An effective communication job post should include:

  • Scope of work: From customer relationship management (CRM) to sales presentations, list all the deliverables you’ll need.
  • Project length: Your job post should indicate whether this is a smaller or larger project.
  • Background: If you prefer experience with certain industries, software, or communications channels, mention this here.
  • Budget: Set a budget and note your preference for hourly rates vs. fixed-price contracts.

Ready to effectively communicate with your target audience? Log in and post your communication job on Upwork today.

COMMUNICATION SPECIALISTS FAQs

What is communication? 

Communication is the process of exchanging information. From answering telephone calls to sending emails to creating content that delivers a specific message, communication plays a critical role in any business or organization.

Here’s a quick overview of the skills you should look for in communication professionals:

  • Written communication (e.g, copywriting, legal writing, academic writing)
  • Verbal communication (e.g., teleconferencing, public speaking, phone etiquette)
  • Visual communication (e.g., graphic arts, videography, presentations)

Why do you want to hire communication specialists?

The trick to finding top communication specialists is to identify your needs. Are you looking for a customer service representative with the phone etiquette required to service high-end clientele? Or are you seeking a sales representative to deliver a PowerPoint presentation that will educate sales prospects on the advantages of adopting your SaaS (software-as-a-service) product? The cost of your project will depend largely on your scope of work and the specific skills needed to bring your project to life.

How much does it cost to hire a communication specialist?

Rates can vary due to many factors, including expertise and experience, location, and market conditions.

  • An experienced communication specialist may command higher fees but also work faster, have more-specialized areas of expertise, and deliver higher-quality work.
  • A freelancer who is still in the process of building a client base may price their communication services more competitively.

Which one is right for you will depend on the specifics of your project.

How long should you contract a communication specialist to complete your project?

As difficult as it is to estimate how long you will need a communication specialist, budgeting time is very important to keeping your project on track.

Be prepared to budget more time for more-demanding communication projects. For example, answering phone calls is less involved than creating a sales presentation.

What are the steps involved to hire communication specialists?

Here’s how to hire communication consultants in four simple steps:

  1. Identify your project needs, whether it’s written, verbal, or visual communication.
  2. Define the scope of work and write a detailed job post. Be specific about deliverables (e.g., provide call center services for a software product).
  3. Review proposals and shortlist potential communication specialists for unique skills needed to bring your project to life (e.g., copywriting expertise for writing sales pages).
  4. Interview communication talent to gauge whether they’re the right fit for your project. Here are some sample interview questions.
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