Hire the Best Communications Specialists

I’m a UX Writer and Content Strategist who helps SaaS companies and B2B businesses explain complex products clearly, improve user journeys, and create content that turns website visitors into customers. Whether you’re launching a new product, improving your existing website content or helping your customers understand what you offer, I’ll communicate your value in confident Plain English. I usually work fully asynchronously, so you’ll receive high-quality content to your brief and deadline without meetings or micromanagement. My services include: ✦ Landing pages and high-converting website copy ✦ Full website copywriting ✦ UX writing for digital products ✦ Case studies and business one-pagers ✦ Website audits with clear actions you can implement immediately Why clients hire me: ✦ Consistent, high-quality content delivered on time without meetings ✦ Clear communication and regular updates throughout the project ✦ A friendly, reliable collaborator who keeps things simple Many of my projects are commissioned by clients I have worked with before, and you can check the feedback in my profile for reassurance. I’m a strong fit for: ✦ Small businesses without in-house marketing, content or UX support ✦ Founders and teams who want someone they can trust to own content delivery ✦ SaaS and digital products with early-stage UX or UI challenges ✦ Teams that prefer structured, fixed-price projects with clear deliverables ✦ Business owners whose first language isn't English and require a Native English copywriter If you don’t have in-house content or UX specialists, I will guide you through what I’m doing, why it matters, and how it will support your business goals. And, if you've got a design or development team, I have the technical background to work with them. If you need conversion-focused content delivered without meetings, I’d love to help. 📩 Send me a message or click ‘Invite to job’ to get started. ------------- Client feedback: ★★★★★ “Rick is a diligent, efficient, and collaborative person to work with. His initial support has already proved essential to helping Leapwise improve our marketing offer.” James Sweetland, Senior Consultant, Leapwise (direct client). ---- ★★★★★ "Rick was consistently communicative and easy to work with. The asynchronous nature of the collaboration worked especially well for me, allowing space for reflection without pressure while still keeping things moving. I appreciated his thoughtfulness and professionalism throughout the process." Upwork client. ---- ★★★★★ "I've been raving about how easy Richard made it to have my code reviewed. The feedback was invaluable!" Upwork client, website audit. ---- ★★★★★ “Richard was the best freelancer (of many) I've worked with on Upwork. He is very dependable, quick and clear in communication, and I could trust that he could handle little hiccups independently. I did not need to micro-manage at all and was relieved to simply see the work being done in a fair and thoughtful way with great attention to detail. In the one instance where there was a hiccup (Wordpress glitch-not user error), Richard offered to absorb the 1-2 hrs it would take for him to re-do it sufficiently, even though it wasn't his fault. Standup guy, skilled, and great to work with. I'll be back next time I have a job that fits his skillset, for sure!” Upwork client. ---- ★★★★★ “Rick did great work and we were all thoroughly impressed. Highly recommended!” Upwork client. ---- ★★★★★ “Richard (Rick) has been doing a great job for us. He's organised, communicates clearly and does high quality work. We will definitely keep working with him.” Upwork client.

I’m a Pharmacist, Regulatory Compliance Consultant & Scientific Documentation Specialist with 16+ years of experience supporting health, wellness & consumer product brands with regulatory research, compliance documentation & scientific communication. I help businesses navigate complex regulations across supplements, cosmetics, wellness products, medical devices, consumer goods & emerging healthcare categories, translating confusing regulatory requirements into clear, practical & actionable steps. Whether you’re launching a dietary supplement, reviewing cosmetic labels, assessing food contact material documentation, preparing an Amazon product listing or evaluating supplier compliance paperwork, I help ensure your products & supporting materials align with applicable regulatory expectations. My background combines pharmacy, scientific research, regulatory interpretation & technical documentation, allowing me to bridge the gap between science, compliance & business needs in a way that is accurate, strategic & easy to understand. Core Services 1. Regulatory Compliance & Product Review • Label review for dietary supplements, cosmetics, wellness products, food contact materials & consumer goods • Amazon compliance support, including CPC/CPSIA-related documentation review • Ingredient safety research & product claims assessment • Regulatory research for FDA, Health Canada, EMA, TGA, UK & international compliance frameworks • Cosmetic ingredient, packaging & labeling compliance support • Food contact material documentation review & regulatory research • Review of COAs, SDSs, test reports & supporting supplier documentation • Compliance gap analysis & risk-based documentation review • Product claims evaluation for marketing, packaging & e-commerce listings 2. Scientific & Technical Documentation • Regulatory summaries & technical documentation • SOPs, product summaries & scientific reports • Clinical & scientific literature interpretation • Evidence-based healthcare & wellness content • Medical, pharmaceutical & scientific writing • Research-backed documentation for health, wellness & consumer brands 3. Market & Product Research • Competitor & market landscape research • Product positioning & formulation trend analysis • Regulatory intelligence for global market entry • Consumer healthcare, cosmetic & supplement market research I also have experience working within highly regulated sectors including supplements, cannabinoids/CBD, pharmaceuticals, cosmetics, wellness products & emerging healthcare categories. Currently, I am expanding my expertise in product registration workflows, dossier preparation, medical device documentation support, food packaging compliance & international e-commerce compliance to better support growing global brands. Clients appreciate working with me because I combine scientific accuracy with clear communication. I understand that most founders, brand owners & e-commerce businesses are not regulatory specialists, they simply need someone dependable who can research thoroughly, communicate clearly & help them move forward with confidence. Let’s simplify compliance & build documentation that is accurate, professional & client-ready.

Registered Nurse & Medical Virtual Assistant | HIPAA-Compliant | Remote Healthcare Support Are admin tasks pulling you away from providing quality care? I am here to help. As a Registered Nurse with hands on clinical experience and expert skills in medical administration, I offer HIPAA compliant virtual assistance to streamline your practice and keep your operations running flawlessly. I specialize in managing EMR/EHR systems (including eClinicalWorks, Advancedmd), medical transcription, appointment scheduling, prior authorizations, eligibility verification, patient communication, and more. With meticulous attention to detail, strong organizational skills, and a patient-focused approach, I streamline your workflow while safeguarding sensitive data. Why work with me? ✔️ Strict HIPAA compliance ✔️ Proficient in EMR/EHR platforms including eClinicalWorks, Advancedmd and more ✔️ Tech-savvy with strong problem-solving skills and adaptability ✔️ Exceptional attention to detail ensuring accuracy and quality in every task ✔️ Use my clinical knowledge to accurately manage EMR documentation, mainly with eClinicalWorks (eCW), Advancedmd ensuring patient records are precise and complete ✔️Handle appointment scheduling, confirmations, and rescheduling, helping patients stay engaged in their care. ✔️Receive Inbound calls and assist with CCM support tasks. ✔️Conduct chart audits to ensure documentation accuracy and compliance ✔️Manage prior authorizations and eligibility efficiently to speed up approvals for medications and procedures. ✔️Prepare and send fax referrals to specialists and other providers without delays. ✔️Conduct patient outreach with empathy, providing reminders and follow-ups. ✔️Coordinate care by tracking referrals, lab results, and follow-up appointments. ✔️Provide virtual assistance for inbox management, data entry, and various administrative duties. ✔️Always uphold confidentiality and adhere to privacy standards to protect sensitive patient information. ✔️ Flexible and available for full-time, part-time, or project-based work. Let’s partner to reduce your admin burden so you can focus on what you do best: caring for patients.

Most businesses struggle not with finding leads but with finding verified decision-maker contacts. I help companies with Lead Generation, B2B Lead Generation, LinkedIn Lead Generation, Prospect Lists, and Outreach. I fix that by building highly targeted outreach systems using Apollo LinkedIn Sales Navigator, and verified data sourcing so your pipeline is filled with real prospects, not random lists. 𝐏𝐫𝐨𝐯𝐞𝐧 𝐑𝐞𝐬𝐮𝐥𝐭𝐬 𝐢𝐧 𝐋𝐞𝐚𝐝 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧: ➣ Built a full Apollo outreach campaign ; ICP research, verified lead list, 5-step cold email sequence, LinkedIn warmup and automated post-sequence workflow ➣ Delivered CRM-ready lead lists with verified emails ; reducing bounce rates and protecting sender reputation ➣ Built post-sequence workflows sorting leads by response ; opened, clicked, replied or cold ,so no lead falls through the cracks ➣ Documented every campaign into a full SOP ; so the system runs without the founder's involvement 𝐖𝐡𝐚𝐭 𝐈 𝐁𝐮𝐢𝐥𝐝 𝐅𝐨𝐫 𝐘𝐨𝐮 (𝐁𝟐𝐁 𝐋𝐞𝐚𝐝 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 & 𝐎𝐮𝐭𝐫𝐞𝐚𝐜𝐡) ➤ICP Research & Prospect Research ; before a single lead is sourced, I define exactly who we are targeting and why ➤ List Building & Targeted Lead Lists ; manually researched, verified and CRM-ready , no scraped data, no guesswork ➤ Cold Email Sequences & Email Copywriting ; written and launched in Apollo or Lemlist personalized, conversion-focused and built to get replies ➤ LinkedIn Outreach ; connection campaigns, warmup sequences and DM strategies that start real conversations ➤ Appointment Setting & Sales Prospecting ; follow up management that turns replies into booked calls on your calendar ➤ Post-Sequence Workflows ; automated systems in Apollo that sort every lead response and trigger the right next action ➤ Pipeline Tracking & B2B Prospecting ; Google Sheets or CRM-ready reporting so you always know exactly where every lead stands 𝐖𝐡𝐲 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐂𝐡𝐨𝐨𝐬𝐞 𝐌𝐞: Most lead generation freelancers deliver a list and disappear. I deliver a system. Every campaign I build is documented, repeatable and transferable ; so your pipeline keeps working long after the project ends. ➪ Every lead manually verified ; no bounces, no wasted outreach ➪ Every campaign built around your exact ICP ; not generic targeting ➪ Every sequence followed up ; because most replies come on email 3 or 4 ➪ Every workflow documented ; so nothing depends on memory ➪ Every list built with sales prospecting and outreach strategy in mind . 𝐓𝐨𝐨𝐥𝐬 𝐈 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡: ► LinkedIn Sales Navigator, Apollo, Instantly for lead sourcing & outreach ► HubSpot, Salesforce for CRM management ► Google Sheets, ► Crunchbase, Hunter, Salesforce ►ChatGPT ,Notion for workflow documentation & SOP creation 𝐋𝐞𝐭’𝐬 𝐁𝐮𝐢𝐥𝐝 𝐘𝐨𝐮𝐫 𝐏𝐢𝐩𝐞𝐥𝐢𝐧𝐞: 📌 Click “𝐈𝐧𝐯𝐢𝐭𝐞 𝐭𝐨 𝐉𝐨𝐛” or send me a message describing your target audience and your biggest outreach challenge. I will tell you exactly how I would approach your pipeline within 24 hours.

𝗠𝗼𝘀𝘁 𝗯𝗿𝗮𝗻𝗱𝘀 𝗼𝗻𝗹𝗶𝗻𝗲 𝗼𝗽𝗲𝗿𝗮𝘁𝗲 𝘄𝗶𝘁𝗵 𝗳𝗿𝗮𝗴𝗺𝗲𝗻𝘁𝗲𝗱 𝗰𝗼𝗻𝘁𝗲𝗻𝘁 𝘀𝘆𝘀𝘁𝗲𝗺𝘀. ❌ They are posting blog content, publishing social posts, running SEO, and sometimes even ads, but none of it is connected to a larger strategy. Each piece exists on its own, without a clear system designed to produce leads, sales, or consistent revenue. That usually leads to a lot of activity with very little clarity. Content goes out into the abyss, traffic comes and goes, and results feel unpredictable because there is no underlying structure tying everything together. 𝗧𝗵𝗮𝘁'𝘀 𝘄𝗵𝘆 𝘆𝗼𝘂 𝗻𝗲𝗲𝗱 𝘀𝗼𝗺𝗲𝗼𝗻𝗲 𝗹𝗶𝗸𝗲 𝗺𝗲. My name is Sam, and I offer 8+ years of experience in marketing architecture, project management, and holistic marketing strategy. With every client, I start at the highest level first. I design the full marketing system before anything is executed. That means defining how content, SEO, social media, and the website are meant to work together, and what role each part plays in driving real business outcomes. Every layer is intentional. Whether the goal is more qualified leads, direct sales, affiliate revenue, or long-term organic traffic, the system is built to support that outcome from the start. Once the strategy and system are clear, we work down into implementation. Content creation, content management, organic social media, on-page SEO, and website structure all fit into the same interconnected framework. Nothing exists in isolation. Strong marketing systems require high-level thinking first. Without that, execution alone will not produce consistent results. 𝗜 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 𝗯𝗼𝘁𝗵 𝗹𝗲𝘃𝗲𝗹𝘀 𝗼𝗳 𝘁𝗵𝗲 𝘄𝗼𝗿𝗸: 👉 If you need strategic guidance and planning only, I can step in as a consultant. 👉 If you want the full system designed and implemented, I can support that as well through a structured execution process. My systems are built to be measured, adjusted, and improved over time. Every decision I make is driven by a comprehensive analysis of the client's data each week. So, if your content, SEO, and social efforts feel disconnected, or if you are creating a lot without seeing clear business results, the system is usually the missing piece. 𝗠𝗲𝘀𝘀𝗮𝗴𝗲 𝗺𝗲, 𝗮𝗻𝗱 𝗹𝗲𝘁'𝘀 𝘁𝗮𝗹𝗸 𝗮𝗯𝗼𝘂𝘁 𝗵𝗼𝘄 𝘄𝗲 𝗰𝗮𝗻 𝗯𝘂𝗶𝗹𝗱 𝘆𝗼𝘂𝗿𝘀! 🧩 𝗪𝗵𝗮𝘁 𝗜 𝗵𝗲𝗹𝗽 𝘄𝗶𝘁𝗵 • Content strategy and system design • Content creation planning and content management workflows • Organic social media strategy and structure • Organic SEO and on-page SEO optimization • Website strategy, structure, and messaging • Content-led growth for personal brands and niche sites • Marketing system design that connects content, SEO, social, and revenue • Implementation support once the strategy is defined 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 𝗮𝗻𝗱 𝘁𝗼𝗼𝗹𝘀 • WordPress • Shopify • Elementor • Thrive Suite • Google Analytics • Google Search Console • Serpstat • SurferSEO • SEMrush • Make.com • Zapier • Rella • ClickUp • Other SEO and keyword research tools 𝗪𝗵𝗼 𝘁𝗵𝗶𝘀 𝗶𝘀 𝗮 𝗴𝗼𝗼𝗱 𝗳𝗶𝘁 𝗳𝗼𝗿 We could be a good fit to work together if you: • Run a content-led or personality-driven business • Rely on content, trust, and visibility to grow • Want content and SEO to drive leads or revenue • Feel like your content efforts are fragmented • Want structure before more execution • Care about long-term growth, not short-term spikes My clients include coaches, consultants, personal brands, niche sites, education brands, wellness businesses, and visually driven brands like estheticians and med spas.

As you probably saw on my profile, I am ranked in the top 1% on Upwork and have all 5-star reviews! That is why top companies like Pepsi, Indeed, and others want to work with me through Upwork's Enterprise division. I bring 20+ years running Marketing Communications and Public Relations departments for leading companies including Experian.com, FreeCreditReport.com, St John Knits, Louis Vuitton, Brighton, Ditech.com, La Blanca Swim, Polo Swim, Kennith Cole Swim, plus many other global brands. Have decide to leave the corporate world to support you! My broad experience can help you too! Are you launching a new brand/product, or need help with corporate communication, event marketing, or content…I am excited to help with this and more. I am strategic and focused on creating memorable initiatives utilizing platforms that make sense for the client I am working with. From offline to online marketing, public relations, print, and social media, I develop customized plans that drive brand awareness, market share, revenue and build brand loyalty. SPECIALTIES: Brand Management ♦ Public Relations ♦ Event Marketing ♦ Corporate Communications Project Management ♦ Sponsorship Marketing ♦ Content Creation ♦ Community Relations Influencer Management ♦ Ambassadors Programs ♦ Social Media ♦ Digital Transformation Editing ♦ Retail Marketing ♦ e-Commerce ♦ Omni Channel ♦ Licensee Management ♦ Ambassador Programs