Hire the Best Communications Specialists
in Panama

Hello, my name is Carla Heilbron. I'm a virtual assistant with a Data approch. I've been working as a data entry clerk and assistant for a law firm for more than a year so I decided to expand my work camp and jump to the remote jobs. I can help you with the following tasks (Not limited to): - Data entry for any project. - Email management - Social media management - Customer service I’m a detail-oriented person and good at following instructions. Please contact me if you think i can be a good add for your project, I will be happy to assist and support.

Intermediate to Advanced Excel Solutions: Expertise in data manipulation using Pivot Tables, Advanced Filters, Dynamic Charts, Logical & Financial Functions (IF, AND, OR, VLOOKUP/XLOOKUP), Forecasts, and Comparison Analysis to process complex operational records. Global Order Management & Billing Operations: Comprehensive service offering for end-to-end billing workflows, multi-currency reconciliations, and cross-border contract variations. Direct Customer Service & Call Operations: Strong track record in high-touch client support, inbound/outbound calls, customer retention, account management, and CRM record handling. Financial & Inventory Analytics: Services including $500M+ budget variance analysis, cost-benefit modeling, inventory tracking, and supply chain data optimization.

💡 As a graphic design graduate, I've leveraged my artistic prowess to propel brands into the digital spotlight for 6+ years. 🌟 Specializing in dynamic visual storytelling, I've seamlessly integrated design finesse with savvy marketing strategies to catalyze exponential growth for diverse brands. What I Offer: 🖌️ Graphic Design: Whatever you need - infographics, visuals, or promotional materials, I craft designs that speak volumes about your brand and leave a lasting impression. 🌟 Infographics that simplify complex information and engage your audience. 🌟Promotional materials that effectively communicate your message and drive engagement. 🌟Social media graphics that boost your online presence and interaction. 🌟Marketing collateral such as brochures, flyers, and posters that enhance your promotional efforts. 🎬 Short Format Videos: From concept to editing, I bring your stories to life with engaging videos that will captivate your audience across all platforms.

Hello! My name is VINICIUS FERREIRA! I'm a Brazilian graphic designer trying to delivery creative, innovative and engaging solutions to communication problems. I’m currently living in Ciudad de Panamá - Panamá. I have more than 10 years of experience working with graphic design, corporate communication and web. This experience gave me abilities to solve problems in a quickly and efficient way.

🌟Top Rated Plus Freelancer with 100% success score for many years. Throughout my career, I have successfully taken on diverse roles as a customer care representative, skillfully managing customer inquiries through email, live chat, and social media support. Resolving complex customer issues is truly fulfilling for me, and I take great pride in my knack for rapid learning, unwavering dedication, and consistently exceeding expectations. Being educated in the US and raised in Panama, I am fluent in both English and Spanish. Moreover, I possess extensive expertise as a proficient translator and a resourceful virtual assistant. Skills: ✅ Rockstar Bilingual Customer Support ✅ Knowledge in multiple systems for email or chat support. ✅ Experience in stressed environments, handling complaints and solving issues. ✅Notion, Slack, Asana, Google, Seller Central, ShipHero etc. ✅Tracking packages , processing new orders, refunds, reservations, etc. ✅Social Media Customer Service ✅Dropshipping Tasks ✅ECommerce customer service ✅Documentation and reports ✅Hotel Reservation Manager

My focus is to maximize the operational efficiency of your business. As an Executive Virtual Assistant, my primary goal is to optimize your time and eliminate administrative burdens, allowing you to focus on strategic growth and key decision-making. * Training & Certifications: ✅ Certified Office Assistant: Carlos Slim Foundation ✅Google Workspace, Advanced Excel & Time Management: Edutin Academy ✅Corporate Visual Design in Canva: Edutin Academy ✅Fluent English Certification: EF / SET & UDI * Featured services: ✅ Procurement & Finance (SICOP): Opportunity evaluation, financial bidding, documentation, monitoring, and compliance updates on the SICOP platform (Costa Rica). Invoicing management, revenue/expense ledgers, forecasting, Hacienda tax reports, and design workflow coordination in Notion. ✅ Total organization: I manage calendars and coordinate meetings; organize emails by tags, filters, priorities, automations, inboxes, and multiple email accounts; write and schedule professional emails, and integrate Gmail with Google Workspace (Calendar, Drive, tasks, keep, Meet), keeping projects up to date in Asana and Google Workspace. ✅ Attention/Sales: I support users in Zendesk, managing tickets, case tracking, and clear and empathetic communication. ✅ Data Management: I carry out impeccable web research and transcriptions, data entry, organization, create reports, use Excel and Google Sheets with formulas, tables, and graphs for control and automation of tasks. ✅ Creative Support: Design presentations, social media content, flyers, and promotional material in Canva, aligned with the customer’s visual identity. * Differential value and professional commitment ✅ Proactivity: I identify improvements and propose solutions without waiting for instructions. ✅ Clear communication: Frequent reporting, task tracking, and total transparency. ✅ Organization: I implement work systems that optimize times and reduce operational stress. ✅ Strategic use of Artificial Intelligence (ChatGPT and Google Gemini): Support in writing documents, emails,s and reports, optimize administrative processes, analyze information, and accelerate repetitive tasks, always maintaining human review and quality control. If you are seeking impeccable and proactive administrative management, I am at your disposal.