Hire the Best Community Policy(ies) Freelancers
in India

Are you preparing for SOC 2, ISO 27001, NIST, CMMC, GDPR, HIPAA, AI Governance, or customer security assessments? I help organizations build, assess, and operationalize Governance, Risk, Compliance (GRC), Privacy, AI Governance, and Security Assurance programs that satisfy regulatory requirements while enabling business growth. With 27+ years of experience in cybersecurity, risk management, compliance, and technology leadership, I have advised startups, SaaS providers, FinTechs, AI companies, enterprises, and government suppliers across the US, UK, UAE, and APAC regions. My expertise includes: ✓ ISO 27001 Lead Auditor ✓ SOC 2 Readiness & Audit Support ✓ NIST CSF, NIST 800-171 & CMMC ✓ AI Governance & AI Risk Management ✓ GDPR, Privacy Programs & Data Protection ✓ Vendor Risk Management & Third-Party Assessments ✓ Security Assurance & Customer Trust Programs ✓ Risk Management Framework Design ✓ Internal Audits & Compliance Assessments ✓ Security Questionnaires & Enterprise Customer Reviews ✓ Policy, Standards & Control Development ✓ Virtual CISO & Fractional GRC Leadership Typical engagements include: • SOC 2 and ISO 27001 readiness assessments • Security program development and implementation • AI governance and regulatory readiness programs • Enterprise security questionnaire and customer trust support • Vendor risk management and third-party assurance • NIST and CMMC compliance roadmaps • Internal audits and control effectiveness reviews • Compliance automation and GRC platform implementation • Board and executive risk reporting Beyond consulting, I regularly mentor startups, advise technology leaders, and speak on cybersecurity, privacy, governance, and AI risk management topics. My approach is pragmatic and business-focused: helping organizations establish sustainable compliance programs that improve security, accelerate customer trust, and support growth. If you need an experienced advisor who can bridge security, compliance, technology, and business objectives, I would be happy to discuss your goals.

Human Editing. Human Writing. No AI-Generated Content. Hi, I'm Pankhuri, a professional editor, researcher, and writer with over eight years of experience refining manuscripts, reports, and long-form content. My editorial background spans academic publishing, public policy, sustainability, financial institutions, thought leadership, and nonfiction. Services I Offer * Developmental Editing (structure, pacing, big-picture feedback) * Line & Copy Editing (clarity, flow, sentence-level refinement) * Proofreading (final polish: grammar, punctuation, consistency) * Manuscript Critiques (structured editorial reports) * SEO & AI Content Editing (blogs, articles, long-form content) Tools & Workflow * Microsoft Word (Track Changes) * Google Docs * PDF markup * Used to structured workflows, deadlines, and content management systems Technical Writing | ESG Consultant | Sustainability Consultant | ESG Reporting | CDP | EcoVadis | GRI | SASB | TCFD | Climate Change Consultant | Public Health | Policy Analysis | ESG Frameworks | Sustainability Strategy | World Bank | WHO | UN | ESG Documentation | Sustainability Reports A few key statistics: 1. Client list includes the Government of India, the Government of Bangladesh, the World Bank, the Asian Development Bank, the World Health Organisation, UNICEF, and several international corporate clients 2. Experience across 36 countries in Africa, Southeast Asia and South Asia 3. 13+ projects on climate change, healthcare, and sustainability with governments, hospitals, corporate clients, and financial institutions 4. 10+ scientific articles in peer-reviewed journals on quantitative & and qualitative analysis in public health and sustainability

I help platforms, AI companies, and startups build, manage, and scale trust and safety operations — from policy design to moderation workflows to vendor oversight. If your platform is growing and your safety systems need structure, consistency, and someone who can own the process end to end, that's exactly what I do. I bring five years of hands-on trust and safety experience across major platforms including Quora, Poe AI, Google (YouTube), Facebook, and LinkedIn. My work has spanned the full T&S lifecycle: defining content policies, building classification taxonomies, designing escalation frameworks, managing moderation queues, training and leading vendor teams, conducting quality audits, and reporting on operational performance. I've led cross-functional initiatives involving product, policy, legal, and engineering teams to improve enforcement accuracy and reduce response times at scale. What makes me effective as a project lead is that I don't just execute — I build systems. I create SOPs, define KPIs, establish review cadences, and set up tracking structures so that operations run consistently whether I'm hands-on or overseeing a team. I've managed vendor relationships across multiple regions, led quality calibration sessions, and built feedback loops between frontline moderation and policy teams to ensure decisions stay aligned as platforms evolve. I also bring deep familiarity with the AI safety space. Through my work on Poe AI, I've evaluated LLM outputs, designed content safety frameworks for generative AI products, and understand the unique moderation challenges that come with AI-generated content — from hallucinations to policy-violating outputs to prompt injection risks. This positions me well for companies navigating the intersection of AI product development and user safety. What I can help with: trust and safety program setup and strategy, content moderation operations and queue management, policy development and enforcement frameworks, vendor team management and quality calibration, child safety and high-sensitivity content workflows, AI safety evaluation and LLM output review, data annotation and content classification systems, cross-functional project leadership across product and policy and engineering, operational reporting and KPI dashboards, and process documentation and SOP development. Tools I work with: Zendesk, Asana, Trello, Jira, Google Workspace, SQL, Salesforce, Slack, NotebookLM, Claude, ChatGPT, and Gemini. I'm reliable, structured, and proactive. I work best in long-term engagements where I can take ownership of operations, build repeatable systems, and continuously raise the bar on quality and efficiency. Whether you need someone to stand up a trust and safety function from scratch or bring order to one that's scaling faster than your team can manage, I'm ready to step in.

I’m a full-time freelancer with over a decade of experience and more than 33,000 hours completed on Upwork. I specialize in customer service, content and community moderation, trust & safety, fraud prevention, data entry and operational support. I excel in delivering fast and reliable assistance mainly through live chat and email with a strong focus on user retention, data accuracy, and policy enforcement. I’m committed to fostering safe and engaging user experiences. My technical toolkit includes Microsoft Office, Google Workspace, Zendesk, LivePerson, and a variety of other support platforms. In addition to my core skills, I have hands-on leadership experience managing teams, streamlining workflows, and driving process improvements. I’m a clear communicator, proactive problem-solver, and quick learner who thrives in dynamic environments and adapts easily to new tools and systems.

I’m a CTPRP-certified Third-Party Risk Management (TPRM) & Compliance Consultant with 6+ years of experience supporting SaaS, FinTech, healthcare, and insurance companies. I help organizations design, fix, and operate Third-Party Risk Management (TPRM) and compliance programs that are practical, audit-ready, and scalable. With 6+ years of hands-on experience and CTPRP certification, I support companies at every stage—from startups building their first vendor risk program to growing teams preparing for customer audits and regulatory reviews. 🔹 What I Specialize In • Third-Party & Vendor Risk Management (TPRM / VRM) • Vendor onboarding, inherent risk tiering, and due diligence • Security questionnaires (SIG, CAIQ, custom) & evidence reviews • ISO 27001, SOC 2, GDPR, HIPAA, HITRUST, PCI DSS, DORA • Risk acceptance, remediation tracking, and audit-defensible reporting • Vendor-related incident & breach response 🔹 What I Deliver ✔ Vendor risk assessments & onboarding workflows ✔ Centralized vendor registers, risk tiering models, and findings logs ✔ Automated security questionnaires & Excel-based risk dashboards ✔ Policies, procedures, and compliance documentation ✔ Executive-ready reports for leadership and audit committees ✔ Ongoing monitoring using tools like BitSight, Drata, Vanta, Thoropass 🔹 Incident & Breach Response Support • Third-party incident response playbooks • Vendor coordination during security incidents • Evidence collection, remediation guidance, and reporting • Support for GDPR, HIPAA, and PCI DSS notification requirements 🔹 Why Clients Work With Me ✅ Reduced vendor onboarding time by ~40% through automation ✅ Improved audit readiness and assessment consistency ✅ Clear, business-focused risk decisions (approve / conditional / reject) ✅ Practical guidance—not theoretical compliance I work with clients on hourly consulting, fixed-scope engagements, or ongoing support. Whether you need help quickly answering a customer security questionnaire or building a full TPRM program, I bring the frameworks, tools, and experience to get it done. 📩 Let’s connect and discuss how I can help strengthen your vendor risk and compliance program.

🔒 Experienced Third-Party Risk Consultant with ISO 27001 Certification 🔍 Welcome! I'm Mudit Sharma, an accomplished third-party risk assessor and consultant equipped with extensive expertise in safeguarding businesses against cyber security threats. With a keen understanding of industry standards and best practices, including ISO 27001 certification, I specialise in helping organisations identify, assess, and mitigate risks associated with their third-party relationships. 🌟 Why Choose Me? Expert Risk Assessment: Leveraging my in-depth knowledge of ISO 27001 and other relevant frameworks, I conduct thorough risk assessments to identify vulnerabilities and potential exposures within your third-party ecosystem. Tailored Solutions: Recognizing that every organization has unique risk profiles, I develop customized risk management strategies that align with your specific business objectives, compliance requirements, and risk tolerance levels. Comprehensive Compliance: I assist clients in navigating complex regulatory landscapes and ensure compliance with industry regulations and data protection laws, mitigating legal and reputational risks associated with non-compliance. Proactive Mitigation: I emphasize proactive risk mitigation strategies, empowering organizations to anticipate and address potential threats before they escalate, thereby enhancing resilience and minimizing the impact of security incidents. 🛡️ My Skill Set Includes: Third-Party Risk Assessment ISO 27001 Implementation Compliance Management Vendor Risk Management Cybersecurity Frameworks (e.g., NIST, GDPR) Policy Development and Review 💼 Previous Successes: Throughout my career, I've had the privilege of collaborating with a diverse range of clients, including startups, multinational corporations, and government agencies. By leveraging my expertise, I've helped organizations fortify their security postures, optimize their third-party risk management processes, and achieve compliance with industry standards and regulatory requirements. 🔑 Let's Strengthen Your Security Posture: Whether you're looking to enhance your existing third-party risk management program, achieve ISO 27001 certification, or mitigate specific cybersecurity risks, I'm here to assist you every step of the way. Let's work together to safeguard your business, protect your valuable assets, and ensure continuity in an ever-evolving threat landscape.