Hire the Best Competitive Intelligence Analysts in Pennsylvania

Specialized Competitive Intelligence Analyst and Professional Services Pricing Consultant. I deliver an unfair advantage by providing vetted primary data and in-depth market research on competitor rate structures, service packaging, and client acquisition methods. Expertise in discreetly executing complex pricing studies and market audits to inform and optimize critical business and pricing strategies for professional services firms (e.g., legal, consulting).

I'm a Consumer Insights & UX Research professional with 14 years of experience in the industry in a consulting capacity and leading in-house research teams in tech and healthcare. I'm an expert in quantitative and qualitative (and mixed-methodology) research initiatives and take pride my ability to uncover (and continually measure) the “why” behind consumer behaviors and actions, translate these findings to stakeholders, and give a voice to the customer in key business decisions.

Bi-lingual market intelligence and operations strategist with 15+ years’ experience delivering high-impact content and research for global organizations. Proven track record in managing a content platform, leading cross-border teams, and producing client-praised research materials. Expertise spans resume writing, editorial and user support as well as market and competitive insights for different industries. ● Management – Organized and presented competitor and market trend reviews to executive teams, including CEOs; coordinated user support on different platforms. ● Project Operations – Supervised a B2C platform involving over 30 resume writers, established competitive intelligence processes for software vendors; launched and managed multi-channel surveys to capture field intelligence; consistently delivered multiple projects on time and to specification. ● Insights Generation – Evaluated technologies such as cloud computing and offshoring before they became mainstream; enhanced industry analysis through survey design and competitive assessments. ● Customer support – Provided daily customer support and editorial review on a resume building platform French Editor and Operations Manager CAREER IO - New York, NY | 2024-2025 ● Adapted a US resume building platform to the French market for different customer sets and developed KPIs to measure client impact and reviews. Contributed to the French platform AI transformation. ● Managed 30 freelance resume writers, overseeing recruitment, training, and quality control; built a 12-writer team in Madagascar. ● Provided daily client support and editorial review; developed tailored solutions depending on partnerships and promotions. ● Contributed directly to resume writing, translations, and market-specific content creation – with great client reviews. Freelance Project Manager – Market & Competitive Intelligence RIVER MARKET INSIGHTS - Toledo, OH & Philadelphia, PA | 2013–2023 ● Managed research projects in Insurtech, Mobile Payments, and Smart Manufacturing, leading to published reports. ● Designed benchmarks for nonprofits to measure ROI; conducted competitive analysis and pricing surveys for U.S. manufacturers in France. ● Developed competitive profiles for a recruiting startup and analyzed brand perception and customer experience for online electronics retailers. ● Helped create large ontological data sets to produce proprietary analysis tools and specific opportunities for technology companies. ● Volunteered to write grant proposals and track deliverables for nonprofit focused on homelessness Competitive & Market Intelligence Manager MEDIDATA SOLUTIONS - New York, NY | 2009–2012 ● Established an enterprise-wide competitive intelligence framework to inform clinical platform strategy and sales positioning. ● Reviewed competitive and market shifts, presented findings to CEO and executives; findings informed quarterly earnings announcements. ● Expanded win–loss surveys and integrated sales feedback into competitive assessments. Senior Analyst – Corporate Strategy IBM - Armonk, NY | 2000–2009 ● Identified market discontinuities and evaluated emerging market trends and technologies with over $1B revenue potential to inform strategy planning - sectors included energy, life sciences and security and manufacturing. ● Delivered global market trend reports to Corporate Finance and Investor Relations; briefed internal and external stakeholders. ● Led analyses on offshore outsourcing, emerging economies, and IT spending trends, embedding findings in business unit plans. ● Co-developed an IBM market insights community of 1,800 members to foster collaboration on future market opportunities. Additional Experience ● Chem Systems – Tarrytown, NY | Researched markets for the chemical industry, analyzed supplier strategies and plant capacity evolution. ● Phillip Townsend Associates – Houston, TX | Led European marketing and client data collection for a $4M benchmarking program in plastics manufacturing. ● Inlingua and Berlitz – Chicago, IL and Houston, TX | French Teacher. EDUCATION London School of Economics Master of Science (MS) in Economics and European Studies Paris IX Dauphine University, Paris, France Maitrise (BS) in Finance and Management CERTIFICATIONS ▪ University of Champaign, IL: Marketing in a Digital World certificate via Coursera ▪ University of Georgia Market Research Institute: Principles of Marketing Research certification ▪ IBM: Consultant certification classes ▪ PMI - CPAM preparation