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Clients rate Corporate Communications Experts
Rating is 4.6 out of 5.
4.6/5
based on 115 client reviews
  • $14 hourly
    • 5.0/5
    • (2 jobs)
    ✅Thank you for visiting my Upwork profile!✅ I am an independent Customer Service Specialist, with strong work ethics, Over 5 years⭐⭐⭐⭐⭐ of experience in the Call Center Industry. During that time I developed impeccable manners and the ability to potentially deal with any Customer. 📚Multilingual Expertise: Proficient in both English and Spanish, offering seamless communication for a diverse clientele. Some of the Duties in my previous jobs included: 📧 Email Handling (EN/SPA) ⌨️ Chat Support (EN/SPA) 💻 Tech support (EN/SPA) 🎧 QA (Call Quality Insurance) (EN/SPA) 📞 Cold Calling (EN/SPA) 📆 Appointment Setter (EN/SPA) ⏳ Retention Agent (EN/SPA) 💸 Billing and Sales (EN/SPA) 💰Collection Agent (EN/SPA) I cover all Computer skills requirements (Word, Excel, PowerPoint) and also most of the systems (Zendesk, Salesforce, HelpScout, and any other CRM). Familiar with the latest tools of the moment Crisp, Intercom, Slack, Asana, Gsuite, Podio, Zendesk, Fresdesk, MailChimp, Klaviyo, Facebook ads campaign, Emailing, Instagram/Youtube Strategy and so on... My journey in the industry, has not only equipped me with technical expertise but has also molded me into a professional who values adaptability, respects deadlines, and is dedicated to delivering exceptional service. 🌟 WHY CHOOSE ME OVER OTHER FREELANCERS? 🌟 ✅ Over-Delivering: This is core to my work as a Freelancer. My focus is on GIVING more than what I expect to RECEIVE. I take pride in leaving all of my Clients saying “WOW” ✅ Responsiveness: Being extremely responsive and keeping all lines of communication readily open with my Clients. ✅ Kindness: One of the biggest aspects of my life that I implement in every facet of my life. Treating everyone with respect, understand all situations, and genuinely want to resolve my customers' situations. I started on Upwork in 2020, and I had nothing but amazing experiences with a lot of clients and a wide variety of products and services. Feel free to contact me, so we can discuss how we can work together to meet your customers' needs.
    Featured Skill Corporate Communications
    Outbound Sales
    Client Management
    Journey Mapping
    Communications
    Salesforce CRM
    Microsoft Excel
    Customer Retention
    Debt Collection
    Data Entry
    Customer Service
    Customer Support
    Zendesk
    Help Scout
    Email Support
    Order Tracking
  • $20 hourly
    • 5.0/5
    • (1 job)
    ✅ Welcome to my profile! ✅ I am a dedicated and experienced Customer Service Specialist with over 5 years⭐⭐⭐⭐⭐ of proven expertise in the Call Center Industry. With a strong commitment to excellence, I have honed impeccable manners and possess the ability to effectively address any customer's needs. 🌟 What I Bring to the Table: Multilingual Proficiency: Fluent in both English and Spanish, ensuring seamless communication with a diverse clientele. Diverse Skill Set: Experienced in various customer service roles, including managing emails, providing chat support, offering tech support, conducting QA, executing cold calling, serving as a retention agent, handling billing and sales, and performing collection duties. Familiar with the latest tools of the moment Crisp, Intercom, Slack, Asana, Gsuite, Podio, Zendesk, Fresdesk, MailChimp, Klaviyo, Facebook ads campaign, Emailing, Instagram/Youtube Strategy and so on... Commitment to Excellence: Known for adaptability, respect for deadlines, and dedication to delivering exceptional service. Proven Track Record: I have consistently delivered outstanding results and boosted customer satisfaction in previous roles. I am eager to leverage my skills and proficiency to contribute positively to your projects. By selecting me, you can expect a reliable and efficient professional who is dedicated to achieving exceptional results. Let's collaborate and create success together! 🌐🤝
    Featured Skill Corporate Communications
    Client Management
    Outbound Sales
    Communications
    Salesforce CRM
    Microsoft Excel
    Customer Retention
    Debt Collection
    Data Entry
    Customer Service
    Help Scout
    Email Support
    Order Tracking
    Journey Mapping
    Customer Support
    Zendesk
  • $20 hourly
    • 5.0/5
    • (25 jobs)
    If you're seeking a virtual administrative assistant with expertise in Customer Service and Social Media Management, you've come to the right place! 🎉 Hello, I'm Gianny Martinez, an MBA Industrial Engineer with over 6 years of experience in Project Management and more than 3 years of experience in Marketing and Business Administration. I'm eager to assist you in managing your business activities from the ground up and provide support in various areas. 📆 Business / Project Management: - Process Docs Creation - Team Management - Project Coordination - Task Scheduling and Delegation - Performance Tracking - Workflow Optimization - Meeting Coordination - Reporting and Analytics - Strategic Planning 📲 Marketing: - Content creation, design, and scheduling - Community Management (Instagram, Facebook, LinkedIn, TikTok) - Social Media Strategy Development - Influencer Outreach and Collaboration - Analytics and Performance Tracking - Event Promotion and Management - Customer Engagement and Interaction 📇 Administrative work: - Email management, reminders, appointment scheduling, travel planning, etc. - Transcriptions / Translations - Customer Service Management (emails, calls, chat) - Data Entry (Excel and Google Sheets) - Copywriting I would love to discuss and learn more about the goals of your project or company, offer you my assistance, and achieve favorable results.✅
    Featured Skill Corporate Communications
    Project Management
    Social Media Content
    Marketing
    Email Support
    Virtual Assistance
    Customer Service
    Scheduling
    Data Entry
    Communications
  • $45 hourly
    • 4.0/5
    • (12 jobs)
    👋 Hey there, I’m Camilla Once a veterinarian in training (yes, really), I swapped stethoscopes for social feeds and never looked back. With eight years in the marketing trenches, I lead Cygnus Collective from the Dominican 🌴, bringing together hand-picked talent and ambitious brands across a broad spectrum of industries. 🚀 What I Do • Paid Media Mastery Google Ads, Meta (Facebook & Instagram), LinkedIn, TikTok. I build full-funnel campaigns that balance ROI driven bidding with thumb-stopping creative. • Organic Social & Influencer Campaigns From content calendars to UGC partnerships, I craft community strategies that turn passive scrollers into brand evangelists. • Creative Services Illustration, graphic design, video editing. You have a vision, our designers and editors have the tools (Adobe Suite, Canva, Premiere Pro) to bring it to life. • AI Powered Visual Prompt Engineering I experiment with prompts to generate cutting-edge image and video concepts, blending generative tools with human creativity to speed up iteration without losing that handcrafted feel. 🏆 Signature Wins • 520% Return on Paid Media Investment We transformed underperforming ad sets into consistent revenue drivers, achieving a 520% return on ad spend with smart Meta Ads targeting and creative testing. • 1500% Growth in Video Reach on TikTok Trend-based content strategies, optimized posting schedules and platform-native editing techniques propelled video reach up by 1500% in under a month. • 3× Higher Engagement Across Social Media Platform-specific automations, chatbots and real-time community management tripled interactions on Meta, TikTok and LinkedIn, building stronger loyalty and a consistent brand presence. • 75% Increase in Website Traffic from High-Intent Users By combining paid social with influencer content, we attracted 75% more visitors who were primed to book calls, fill out forms or convert on-site. 🎯 Our Secret Sauce Project Manager Meets Creative Raised by artists, trained in sales and admin, certified in Google Ads, Facebook Ads and community management. I keep deadlines tight and ideas fresh. Boutique with Global Reach Small agency energy, international client roster. Talent is hand-picked for each project: wordsmith copywriters, palette-obsessed designers and data-driven ad specialists. Excellence First We sweat the details so your brand shines. Weekly check-ins via Asana or Slack mean you always know what’s next. 🌱 My Origin Story • Telemarketing Triumph: Drove sales up 15% quarter over quarter for three straight quarters in a high-volume telemarketing environment • Hedge Fund Marketing Lead: Designed targeted campaigns and organized international investment summits for a prominent fund • AI Startup Strategist: Crafted million-dollar proposals that secured three government contracts • Growth Marketer: Earned certifications in Google Ads, Facebook Ads and community management, then launched Cygnus Collective in late 2024 🚀 Ready to Ignite Your Growth? Whether it’s a one-off campaign, a 90-day performance sprint or a full brand refresh, let’s chat. Hit Invite or send me a message, let’s make something legendary. ✨ Fueling growth with creativity, data and a human touch. ✨
    Featured Skill Corporate Communications
    Market Research
    Research Documentation
    Communication Skills
    Facebook Ads Manager
    Google Ad Manager
    Social Media Marketing
    Sales & Marketing
    Communications
    Office Administration
    Human Resources
    Customer Service
    Executive Support
    Virtual Assistance
    Project Management
    Administrative Support
  • $20 hourly
    • 5.0/5
    • (3 jobs)
    Performance and result-oriented professional with over 8 years of experience in supervising and leading company activities to ensure smooth operations. Proactive, passionate and self-motivated individual with the ability to enforce company policies, provide business development strategies and promote a healthy work environment.
    Featured Skill Corporate Communications
    Server
    Negotiation Coaching
    Resolves Conflict
    Communications
    Team Building
    Leadership Skills
    Business Management
    Customer Service
    Team Management
  • $7 hourly
    • 3.4/5
    • (4 jobs)
    🥇 𝐓𝐎𝐏-𝐑𝐀𝐓𝐄𝐃 𝐒𝐚𝐥𝐞𝐬 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 As a skilled Sales Specialist with experience in negotiations and closing B2B contracts, I focus on creating and executing sales and go-to-market strategies. I possess a strong ability to identify and capitalize on business opportunities, enabling me to establish long-lasting relationships with potential and current clients. My proactive approach and expertise in client acquisition have allowed me to contribute significantly to the growth and success of the organizations I've worked with. I am highly motivated to deliver an exceptional client experience, ensuring their needs are met and they feel valued at every stage of the sales process. Additionally, my ability to communicate effectively in English and Spanish allows me to engage with a diverse audience, opening doors to new markets and opportunities. I am committed to leveraging my skills in market analysis and strategy development to drive growth and achieve business objectives. 𝐇𝐨𝐰 𝐈 𝐜𝐚𝐧 𝐡𝐞𝐥𝐩 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬: 📈 𝐒𝐚𝐥𝐞𝐬 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 - Lead Generation - Appointment Setting - Cold Calling - Ability to Close effective Sales - Client Retentions - Collections - Salesforce - Zendesk - Problem-Solving - Sales Tracking - Goal Oriented - B2B Sales - Business Development 📋 𝐀𝐝𝐦𝐢𝐧 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 - Microsoft Office - Data Entry - Data Collector - Form Filling - Document Organization, etc. - Effective Communication - Customer Service/Support (English and Spanish) 𝗪𝗵𝘆 𝗖𝗵𝗼𝗼𝘀𝗲 𝗠𝗲? ⚡ TOP RATED Freelancer ⚡ Fast and Clear Communication ⚡ High-Quality, Professional Work ⚡ Always Meet Deadlines ⚡ 100% Satisfaction Guaranteed ⚡ Available +40 Hours a Week
    Featured Skill Corporate Communications
    Zendesk
    Communications
    Customer Service
    Microsoft Office
    Customer Acquisition
    Administrative Support
    Data Entry
    Cold Calling
    Problem Solving
    Appointment Setting
    Lead Generation
    Business Development
    Sales & Marketing
    Sales Strategy
    Salesforce
  • $50 hourly
    • 5.0/5
    • (12 jobs)
    My work is focused on graphic design and visual communication strategies, delivering powerful messages within the established timeframe and always respecting your brand’s guidelines. I will look for new and better ways to meet your objectives and exploit new communication opportunities that will engage with your audience and encourage lead generation. I have successfully worked for brands such as UNICEF, Honda, L' Occitane en Provence, GOYA, Tourism Cluster of Santo Domingo and Istituto Europeo di Design Network (IED). I love to grow absorbing knowledge from passionate people and then bring it to the table translated as amazing solutions. Now, how can I help you?
    Featured Skill Corporate Communications
    Communications
    Digital Media
    Digital Strategy
    Social Media Marketing
    Content Creation
    Graphic Design
    Brochure
    Adobe Photoshop
    Adobe Illustrator
    Print Design
  • $6 hourly
    • 5.0/5
    • (3 jobs)
    ○ Data entry. • Copying data from Pdf to Excel. • Copying data from Pdf to Word. • Copying data from Image file’s into Excel or MS Word. • Database creation via Excel ○ Administrative assistant • E-mail handling • Creating memos Skills: ✓ Inventory management and database creation via Excel. ✓ Excellent skills for data entry like PDF to Excel Sheet. ✓ Organization. ✓ Critical thinking.
    Featured Skill Corporate Communications
    Inventory Management
    Active Listening
    Keyboarding
    Visual Basic for Applications
    Email Communication
    Typing
    Communications
    Microsoft Excel
  • $20 hourly
    • 4.5/5
    • (9 jobs)
    I have a great and varied experience from previous employments. The latest, before I started freelancing, was as section manager at Stockholm's largest public employment office. I have always worked both with administrative and social tasks. As a person, I am positive, it is easy for me to connect to people and to communicate. I am trustworthy, honest, not afraid of trying new things, and a quick learner. I am used to taking responsibility for my work, I am organised and it is important to me to do a good job and to keep deadlines. Have always seen solutions more than problems, and like challenges. I am convinced that my experience, competence and motivation would be valuable in many functions and for many employers. I have a steady internet connection and a good computer with a headset in my home office. I am a native Swedish speaker, my English is good and I my Spanish is getting better by the day. I have good typing skills, type fast and easy.
    Featured Skill Corporate Communications
    Communications
    Leadership Skills
    Customer Support
    Customer Service
    Swedish
    English
    Email Communication
  • $15 hourly
    • 5.0/5
    • (8 jobs)
    🌸 Welcome to the world of top-notch Social Media Management! 🌸 My clients have seen remarkable results, saving hundreds of hours while ensuring their Social Media pages are optimized at the highest level. I specialize in delivering consistent and branded content for your Social Media pages, organically growing your audience with 100% real and active followers. If you resonate with any of the following thoughts, we might just be a perfect match: 📌 "I lack the time to manage my Social Media pages effectively." 📌 "Hiring and training a team for social media management is costly and overwhelming." 📌 "Social Media is foreign to me, and I need expert help." 📌 "I want my Social Media pages to reflect my brand's essence." 📌 "I need someone to take full control of my Social Media pages, staying current with trends and special occasions." 📌 "I want to spend no more than 5 minutes per week on content review." Working with me, you'll receive: 💎 Professionally designed custom graphics that align perfectly with your business goals. 💎 Full control over scheduled content, requiring less than 5 minutes per week for approval. 💎 Recommendations and insights based on best practices tailored to your business. 💎 An ever-growing Social Media presence that keeps you connected with your audience. 💎 The assurance that your Social Media pages are in capable hands, delivering excellent results. My expertise includes: 🔥 Crafting a compelling Content Strategy with exquisite graphics, videos, and reels in line with your branding guidelines. 🔥 Managing and nurturing your Social Media presence across various platforms like Instagram, Facebook, Twitter, LinkedIn, Pinterest, Google My Business, Tiktok, and YouTube. 🔥 Ensuring consistent growth and delivering detailed result reports. Ready to embark on this fantastic journey together? Take the next steps: 👉 1) Watch the videos on my Upwork profile and check out my work examples. 👉 2) Click the "Invite to Job" or "Send a Message" button. 👉 3) Craft a personalized message detailing your specific needs. Act swiftly, don't miss this opportunity! My Expertise: Social Media Management, Social Media Strategy, Social Media Content Creation, Social Media Graphic Design, Short-form video editing, Captions Writing, Hashtags Research, Social Media, Social Media Marketing, Social Media Organic Growth, Social Media video editing. Let's make your Social Media shine like never before! Contact me today and let's create magic together! 💫
    Featured Skill Corporate Communications
    Client Management
    Bookkeeping
    Customer Service
    Visual Presentation Design
    Illustration
    Infographic
    Scheduling
    Time Management
    Communications
    Digital Marketing
    Content Creation
    Data Entry
    Content Writing
    Office Space Planning
    Social Media Content Creation
    Online Market Research
    Community Management
    Digital Project Management
  • $15 hourly
    • 5.0/5
    • (6 jobs)
    I consider myself as a self-motivated, and responsible person who loves to provide value to my clients through my skills: ✔️WordPress Landing pages ✔️Customizing Themes ✔️Business Landingpage ✔️Plugin Management ✔️UI Improvement ✔️WordPress Responsive design ✔️SEO Management for WordPress ✔️E-commerce building ✔️E-commerce improvement ✔️WooCommerce
    Featured Skill Corporate Communications
    WooCommerce
    Communications
    Ecommerce Website
    WordPress e-Commerce
    WordPress Theme
    UX & UI
    Responsive Design
    Shopify Theme
    WordPress Plugin
    WordPress Installation
    PSD to WordPress
    WordPress SEO Plugin
    Web Design
    Store Page
    Ecommerce Plugin
  • $12 hourly
    • 5.0/5
    • (1 job)
    I am a young man with experience in windows server administration as well as technical knowledge, offering quick solutions to resolve issues. In addition to that I have had experience in customer service offering a spectacular quality during every interaction.
    Featured Skill Corporate Communications
    Online Chat Support
    Email Communication
    Communications
    Healthcare
    Virtual Assistance
    Spanish
    English
    Server Administration
    Technical Support
    Administrative Support
    Windows Server
    Technical Project Management
    Phone Communication
    Customer Service
    Tech & IT
  • $5 hourly
    • 5.0/5
    • (3 jobs)
    Hello!! I am the Customer Support that your clients are needing!! ✅🎉​🎉​ I am a Logistics Technician with over eight years of experience in customer service and business administration service. Additionally, I have more than 3 years of experience as a technical support. I have developed a strong skill in customer service which gives me the opportunity to improve service to any company. I am proactive and results-oriented. I am a dedicated professional with skills in project management and client relations. I am quick to adapt to new roles and continuously strive to learn and improve. I work well under pressure in dynamic and fast-paced environments. I am interested in administrative assistant roles where I can apply my experience in customer service and administrative tasks to contribute to your team's success. I can help you with the following tasks : - Email Management - Data Entry - Calendar Management - Project Management - Canva Designer - Planning and Organization - Communication Skills - Empathy and Patience - Active Listening - Problem Solving - Team Supervision - Product Knowledge Tools : - Email and Outlook - Canva - Discord - Slack - Skype - Zendesk - Outlook - Asana - Monday I would love to help you with your company and grow together! Send me a messege!! ​🎯✨​
    Featured Skill Corporate Communications
    Email Communication
    Communications
    Project Management
    Email Support
    Data Entry
    Virtual Assistance
  • $20 hourly
    • 4.8/5
    • (5 jobs)
    I am a bilingual professional providing virtual paralegal support to attorneys, law firms or other entities requiring paralegal support on a contract basis. I have worked with seasoned attorneys and established law firms across the United States. Experienced Virtual Freelance Paralegal specializing in Immigration Law and compliance from providers/contractors to make sure and follow up that they fulfill all the requirements agreed upon signature of the agreement. Fully capable and trained on platforms as MyCase, Monday, Lawmatics, Cleo and Filevine to ensure quality work on both ends. You can expect thorough due dilligence when it comes to the tasks, attention to detail to make sure that everything is more than clear in word and in paper for clients and providers.
    Featured Skill Corporate Communications
    Translation
    Microsoft Word
    Communications
    General Transcription
    Microsoft Excel
    Statistical Analysis
    Customer Service
    Data Analysis
    Database Management
    Database
  • $20 hourly
    • 5.0/5
    • (17 jobs)
    With over 3 years of hands-on experience assisting law firms and consultants in both the US and Canada, I am a detail-oriented legal assistant and recently appointed team leader, ready to support your firm. As a reliable, efficient, and adaptable professional, I pride myself on delivering accurate, confidential, and timely support for diverse legal teams. If you’re seeking a legal assistant or team lead who understands the nuances of US and Canadian immigration and recruitment—and who is committed to supporting your firm’s success—let’s connect!
    Featured Skill Corporate Communications
    Recruiting
    Team Management
    English
    Legal Translation
    Proofreading
    Spanish to English Translation
    Official Documents Translation
    Email Support
    Translation
    Adobe Acrobat
    Data Entry
    Microsoft Office
    Legal Assistance
    Communications
    File Management
  • $6 hourly
    • 5.0/5
    • (3 jobs)
    Hola, bienvenido/a a mi perfil☺️ Soy una AV enfocada en organización y soporte administrativo con mas de 2 años de experiencia. Gestiono la comunicación con tus clientes de manera clara y resolutiva, respondo tus llamadas telefónicas, cumplo con las tareas administrativas que necesites, redacto correos electrónicos para tus clientes, manejo la resolución de conflictos, automatizo tus procesos con google calendar, notion y cualquier herramienta que utilices, gestiono cobros y pagos de tus clientes, etc. Me destaco por mi habilidad de aprender nuevas tareas, aportar valor a tu negocio, y hacer lo posible por cumplir con los objetivos planteados. ¡Gracias por leerme!
    Featured Skill Corporate Communications
    Email Communication
    Marketing
    Microsoft PowerPoint
    Customer Support
    Communications
    Customer Support Plugin
    Microsoft Word
    WhatsApp
    Administrate
    Email
    Microsoft Excel
    Spanish
    Email Support
    Phone Support
  • $6 hourly
    • 5.0/5
    • (1 job)
    If you are looking for a virtual assistant to save time with your customer services and administrative support tasks, you’re in the right place! I am a bilingual virtual assistant (Spanish and English) ready to make your life easier. With more than seven years of experience in administrative support, I offer you email management, calendar management, research, data entry, customer service support and quality & more. If there is anything I am not familiar with, I am always open and willing to learn and grow. I have Worked with numerous clients in the US like Hot topic, Box lunch and using different CRMs like, Glady, EOM, Zendesk, Gorgias, etc. ⚡️I understand and have experience in call centers metrics, have provided training, created action plans and implemented overall strategies to make sure that the business goals are met. Aditionally, I can assist you with various tasks and tools: -G-suite (Google sheets, Google docs, Google meets, etc.) -Order fulfillment (Shopify, Printify) - Microsoft Office (Word, Excel/ CSV files, Outlook, etc.) -Social Media Management (Instagram, Linkedin, Facebook, Tiktok) -Project management (Asana, Trello) -Data Entry - Logistics - Process Docs Creation - Personal Assistant (email management, reminders, appointment scheduling, etc.) -Web Research (Linkedin, Internet) - Collecting emails and contact information (Apollo, Rocket reach) - File conversion (PDF to Excel/Word) My goal is to make my client's lives easier. I make communication with my clients a top priority. Feel free to reach out to me with any questions. :)
    Featured Skill Corporate Communications
    Email
    Communications
    Google Workspace
    Providing Information to Callers
    ScheduleAnywhere
    Customer Service
    Business Management
    Microsoft Office
    Supplier Search
    Process Improvement
    Administrative Support
    Email Communication
    Project Management
    Canvas
  • $15 hourly
    • 4.9/5
    • (7 jobs)
    Passionate customer service specialist with more than 4 years of experience in the industry. Knowledge of customer service, sales, dispatching, coordination, quality assurance, and management. Experience with Salesforce, Google Sheets, SAP-GCIC, Avaya, and other CRM tools. Honest and hard worker with discipline who loves to work and is easy to adapt to new systems and environments.
    Featured Skill Corporate Communications
    Data Labeling
    Data Annotation
    Content Moderation
    Administrative Support
    Virtual Assistance
    Communications
    Quality Assurance
    Email Communication
    Data Entry
    Customer Service
    Customer Support
    Phone Communication
    Phone Support
    Online Chat Support
    Team Management
  • $10 hourly
    • 5.0/5
    • (4 jobs)
    𝙃𝒆𝙡𝒍𝙤! 𝑰’𝒎 𝒀𝙖𝒓𝙞𝒃𝙚𝒍 𝑬𝙨𝒑𝙞𝒏𝙖𝒍 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗘𝘅𝗽𝗲𝗿𝘁 | 𝗣𝗿𝗼𝗯𝗹𝗲𝗺 𝗦𝗼𝗹𝘃𝗲𝗿 | 𝗣𝗮𝘀𝘀𝗶𝗼𝗻𝗮𝘁𝗲 𝗔𝗯𝗼𝘂𝘁 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗪𝗵𝗮𝘁 𝗖𝗮𝗻 𝗜 𝗕𝗿𝗶𝗻𝗴 𝘁𝗼 𝗬𝗼𝘂𝗿 𝗧𝗲𝗮𝗺? If you’re looking for someone who doesn’t just solve problems but also builds trust and loyalty with your customers, look no further! With over 5 years of experience in customer support, I’ve honed skills that allow me to thrive in fast-paced and challenging environments. 𝐌𝐲 𝐒𝐮𝐩𝐞𝐫𝐩𝐨𝐰𝐞𝐫𝐬: ✨ 𝐓𝐞𝐜𝐡-𝐬𝐚𝐯𝐯𝐲 𝐭𝐨 𝐭𝐡𝐞 𝐦𝐚𝐱: I’m an expert in Zendesk, Spark, Kustomer, Slack, VMWare, and Horizon. I don’t just use these tools—I master them! ✨ 𝐄𝐦𝐩𝐚𝐭𝐡𝐲 𝐭𝐡𝐚𝐭 𝐜𝐨𝐧𝐧𝐞𝐜𝐭𝐬:I have the ability to understand customer needs and deliver solutions that don’t just fix issues but also delight. ✨ 𝐏𝐫𝐨𝐯𝐞𝐧 𝐥𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩: I’ve managed teams of up to 20 people, ensuring smooth processes and precise goal achievement. ✨ 𝐁𝐢𝐥𝐢𝐧𝐠𝐮𝐚𝐥 𝐚𝐧𝐝 𝐦𝐮𝐥𝐭𝐢𝐜𝐮𝐥𝐭𝐮𝐫𝐚𝐥: As a native Spanish and English speaker, I can communicate with customers worldwide, breaking barriers and building bridges. 𝐖𝐡𝐲 𝐂𝐡𝐨𝐨𝐬𝐞 𝐌𝐞? 𝐈’𝐦 𝐚 𝐩𝐫𝐨𝐛𝐥𝐞𝐦-𝐬𝐨𝐥𝐯𝐞𝐫: I don’t wait for issues to escalate—I tackle them head-on and deliver quick, effective solutions. 𝐈 𝐬𝐭𝐚𝐲 𝐜𝐚𝐥𝐦 𝐮𝐧𝐝𝐞𝐫 𝐩𝐫𝐞𝐬𝐬𝐮𝐫𝐞: In critical situations, I’m the person who keeps cool and finds a way forward. 𝐈 𝐚𝐝𝐚𝐩𝐭 𝐭𝐨 𝐚𝐧𝐲 𝐞𝐧𝐯𝐢𝐫𝐨𝐧𝐦𝐞𝐧𝐭: Whether working in a team or independently, I always bring my A-game. 𝐌𝐲 𝐏𝐡𝐢𝐥𝐨𝐬𝐨𝐩𝐡𝐲: I believe every customer interaction is an opportunity to make a difference. It’s not just about solving a problem, it’s about creating an experience that makes the customer want to come back. 𝐑𝐞𝐚𝐝𝐲 𝐭𝐨 𝐓𝐚𝐤𝐞 𝐘𝐨𝐮𝐫 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐭𝐨 𝐭𝐡𝐞 𝐍𝐞𝐱𝐭 𝐋𝐞𝐯𝐞𝐥? With me on your team, you’ll not only get a skilled professional but also a committed ally dedicated to excellence and customer satisfaction.
    Featured Skill Corporate Communications
    Data Entry
    Appointment Setting
    Slack
    Kustomer
    Zendesk
    Phone Support
    Email Support
    Appointment Scheduling
    Problem Resolution
    Procreate
    Communications
    Virtual Assistance
    Customer Service
    Online Chat Support
  • $7 hourly
    • 5.0/5
    • (13 jobs)
    My name is Erick Veloz from the Dominican Republic, whose native language is Spanish and with good command of English, I have a degree in education, passionate about reading and writing, I like to undertake, socialize, face new challenges and challenges that contribute to personal development, qualities that allow me to efficiently manage my duties, I am also a person committed to their work, providing efficient and quality service, I like to promote and incorporate various digital media through Digital Marketing, providing a set of relevant information with the goal of increasing sales and profitability to reach new markets. I have worked in the customer service area and as a virtual assistant for several companies, I am passionate about voiceover, and I am also a music lover. I am at your service.
    Featured Skill Corporate Communications
    Virtual Assistance
    Customer Support
    Customer Service
    Organizational Plan
    Voice-Over
    Receptionist Skills
    Problem Resolution
    Education
    Castilian Spanish
    Email Communication
    Communications
    List Building
    Microsoft Excel
    Google Docs
    Data Entry
  • $16 hourly
    • 4.7/5
    • (7 jobs)
    ✨Struggling with emails, calendars and customer unanswered inquiries ? Leave it to me, with over 3 years of experience working as a VA 🙂 I can tell you I will make your job looks like not a job at all. 💻 ✨ Google Workspace is my best friend, I don’t say this too loudly 🤫 because Notion, Canva, Zapier… can be jealous and I don’t want that. 📅, 📲〽️ 🌟My skills🌟 - Notion experecience. -GoHilevel - Email & Calendar Management📅 - CRM (Customer Relationship Management) - Bookeeping 💰 - Accounting experience - Handling calls and management duties - Microsoft Office💻 - Google workspace - Document Management - Asana - Sales Support - Spanish (Native) - English (Fluent speaking and writing) - Writing Skills I'm capable of -Writing and preparing documents, contracts, proposals, and quotes -Working with suppliers and vendors -Handling calls and management duties -Invoicing -Report Preparation -Budgeting As a VA I have the Ability to work independently and manage multiple tasks simultaneously. I'm a count with communication skills, both written and verbal and I offer you Proactivist, cause I'm able to anticipate needs and take action. Post Data: I’m a knowledge Enthusiast which makes me learn very fast.
    Featured Skill Corporate Communications
    Facebook
    Instagram
    Google
    Canva
    Zapier
    Notion
    Trello
    Administrative Support
    Customer Support
    Email Support
    Data Entry
    Communications
    Sales Call
    Calendar Management
    Virtual Assistance
  • $20 hourly
    • 5.0/5
    • (1 job)
    Hi there! I'm Carlos Romero, a versatile remote assistant eager to grow with your team! Here's why I'm your go-to choice: I've excelled in marketing roles, demonstrating integrity, problem-solving, and customer-first communication. I've managed social media updates, postings, and ensured customer satisfaction. I've also spearheaded multiple Google search ad campaigns, optimizing for stellar results. With a background as an academic scholar and Google Data Analysis Certification, I bring a strong foundation in data-driven decision-making. I'm skilled in content creation, editing, QA, and publishing, with expertise in SEO content writing and keyword research. I'm dedicated to learning and adaptable to new challenges, whether it's data entry, ad copy, reporting, or post scheduling. Let's collaborate and achieve great things together! Skills and Experience Summary: Marketing and Virtual Assistance: 3 years Content Creation and Optimization: 4 years SEO Content Writing and Keyword Research: 3 years Google Search Ads and Ad Copy: 2 years Data Analysis (SQL/Tableau) and Reporting: 1 year Phone Support and Customer Calling: 4 years Social Media Management: 4 years I'm ready to contribute and learn more. Let's connect!
    Featured Skill Corporate Communications
    Google Assistant
    Art & Design
    Content Editing
    Content SEO
    Ad Content Creation
    Sales Promotion
    Sales Leads
    Marketing Analytics
    Search Engine Optimization
    Writing
    Project Management
    Marketing Advertising
    Communications
    Microsoft Project
    Market Analysis
  • $20 hourly
    • 5.0/5
    • (2 jobs)
    With over 10 years of experience in communication between languages (English/Spanish), I have participated in live translation, radio programs, and voice recording. Additionally, I have a broad experience in editing educational videos; delivering polished and professional media content. Soft Skills: Cross cultural communication, active listening, time management, attention to detail, and adaptability. Recording setting: I record in .WAV with noise floor -50 Db Technical Skills: - Video Editing: iMovie, Final Cut, Premier (basics). - Computer programs: Keynote, Pages, Numbers, Google sheets, Word, Excel, Power Point. - Zoom
    Featured Skill Corporate Communications
    Google Docs
    Looker Studio
    Data Entry
    Data Visualization
    Google Sheets
    English
    Spanish
    Dialogue Recording
    Dialogue Editing
    Communications
    Voice Acting
    Video Transition
    Video Editing
    Translation
  • $5 hourly
    • 5.0/5
    • (0 jobs)
    ✨¿Necesitas ayuda con tu comercio en Shopify?✨ Mi nombre es Gabriela Guzman Ortiz! Tu asistente virtual en Shopify y Community Manager, all in one package! Bienvenido/a a mi perfil en donde podras encontrar todo lo que necesites para poder colocar tu e-commerce en el más alto nivel: desde la creación de tu tienda en Shopify, servicio al cliente, FAQs, hasta publicidad en las redes sociales de los productos de tu negocio. Si necesitas a alguien que pueda ayudarte a darle seguimiento a los aspectos de tu negocio en Shopify estas en el lugar indicado! Es de gran importancia la presencia de tu negocio en las redes sociales, para que tus potenciales clientes observen tus productos y se interesen en adquirirlos (que es lo que todos queremos!) The only way to do great work is to love what you do! English ✨Do you need help with your Shopify business?✨ My name is Gabriela Guzman Ortiz! Your Shopify virtual assistant and Community Manager, all in one package! Welcome to my profile, where you can find everything you need to take your e-commerce to the top level: from creating your Shopify store, customer service, FAQs, to social media advertising for your business's products. If you need someone who can help you keep track of all aspects of your Shopify business, you've come to the right place! Your business's presence on social media is of utmost importance so that potential customers can see your products and become interested in purchasing them (which is what we all want!) The only way to do great work is to love what you do!
    Featured Skill Corporate Communications
    Shopify Dropshipping
    Shopify
    Data Entry
    Communications
    Microsoft Excel
    Microsoft Word
    Virtual Assistance
    Receptionist Skills
  • $8 hourly
    • 5.0/5
    • (15 jobs)
    👋 Welcome to my profile! It's truly a pleasure to have you here. I am a dedicated Virtual Assistant with extensive experience in various administrative tasks, committed to providing exceptional support and assistance to clients across diverse industries. Additionally, I'm a native Spanish speaker with a nice intermediate level of English. Throughout my career, I have honed my skills in: ✅ Calendar Management ✅ Agenda Management ✅ Email Management ✅ Document Preparation ✅ Travel Coordination ✅ Research ✅ Customer Support ✅ And More My mission is simple: to deliver high-quality results while providing outstanding customer service and freeing up valuable time for my clients. With a background in sales and marketing environments, I approach each task with enthusiasm, agility, and a firm commitment to excellence. As a Personal Assistant, I pride myself on offering personalized support tailored to each client's unique needs and preferences. Highly organized, efficient, and reliable, I possess excellent communication skills and a dedication to exceeding expectations. I proactively anticipate my clients' needs and provide innovative solutions to streamline their workflows and enhance productivity. Being a native Spanish speaker, I offer bilingual support in both English and Spanish, bringing added value to clients with diverse linguistic requirements. My availability, willingness, and enthusiasm to learn make me a valuable asset to any team or project. In addition to my administrative expertise, I have gained valuable experience in various roles, including: 1️⃣ Book Sales 2️⃣ Customer Service at the Airport 3️⃣ Vacation Consultant (VC In-House) These roles have equipped me with a diverse skill set, including: 💠 Persuasive Speaking 💠 Clear Communication 💠 Negotiation and Conflict Resolution 💠 Adaptability 💠 Patience 💠 Responsibility 💠 Organization 💠 Time Management 💠 Social Skills 💠 Teamwork Proficient in a wide range of tools and platforms, including: ✅ Microsoft Office Suite ✅ Google Workspace ✅ File Conversion (PDF, Word Docs...) ✅ Email and Chat Support Systems ✅ Social Media Management ✅ Online Customer Relationship Management (CRM) Systems ✅ Spanish Language Support for Academic Tasks ✅ Editing and Proofreading Text in Spanish ✅ Transcription Services in Spanish and English ✅ Quiz and Assessment Projects I am not only skilled but also deeply committed to upholding the highest standards of professionalism, integrity, and confidentiality. Your project's success is my top priority, and I am eager to collaborate with you to achieve outstanding results. Thank you for taking the time to explore my profile. Let's embark on this journey together and make remarkable things happen! 🚀
    Featured Skill Corporate Communications
    Data Entry
    Customer Support
    Phone Support
    Customer Service
    Administrative Support
    Scheduling
    Virtual Assistance
    Email Communication
    Personal Administration
    Communications
    Latin American Spanish Accent
    Castilian Spanish
    Spanish
    English
  • $10 hourly
    • 5.0/5
    • (2 jobs)
    I hold a degree in Computer Systems and specialize in helping clients save time and achieve their goals. As a native Spanish speaker, I ensure clear communication and dependable support. What I Offer: - Technical Expertise: I effectively manage customer support, data entry, invoicing, and sales processes, while also creating eBooks and digital courses in computer systems and Python programming. - Creative Design: I craft compelling visuals with Canva, Silhouette Studio, and GIMP. - Digital Skills: I am proficient in WordPress, Google Sites, Microsoft Office, and Google Workspace. I deliver impactful solutions that boost your productivity. Let’s collaborate to turn your goals into reality!
    Featured Skill Corporate Communications
    Data Analysis
    Budget
    Microsoft Office
    Communications
    Administrative Support
    Artificial Intelligence
    ChatGPT
    Google Docs
    Online Research
    Data Entry
    Accounting Basics
    Spanish
    Google Sheets
    Customer Service
    Typing
  • $7 hourly
    • 5.0/5
    • (4 jobs)
    With over three years of experience, I am your dedicated Multifaceted Virtual Assistant, combining administrative prowess with top-notch customer support. My mission is to elevate your business by providing unparalleled assistance tailored to your unique needs. I excel in managing calendars, organizing tasks and handling data entry to ensure your operations succeed. Your clients deserve the best, and I bring over two years of expertise in handling inquiries, resolving issues, and ensuring every interaction leaves a positive impression. ✨ Contact me today to discuss how I can contribute to your success. ✨
    Featured Skill Corporate Communications
    Spanish to English Translation
    English to Spanish Translation
    Document Analysis
    Customer Support
    Scheduling
    Phone Communication
    Communications
    Executive Support
    Email Communication
    Administrative Support
    Personal Administration
    Data Entry
    Customer Service
    Virtual Assistance
    Microsoft Office
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