Hire the Best Dolly Specialists

I help businesses provide reliable customer support, manage daily operations, and connect with potential customers. I have over 6 years of customer service experience and more than 5 years of virtual assistant experience. I have supported customers through phone, email, chat, and SMS across e-commerce, automotive, transportation, and solar industries. My experience includes: ✅ Customer service and e-commerce support ✅ Email, chat, phone, and SMS support ✅ Appointment setting and cold calling ✅ Lead qualification and follow-ups ✅ Order processing, returns, and warranty support ✅ Dispatch and logistics coordination ✅ CRM updates and administrative support I have worked with companies such as Macy’s, avXperten, Flagship One, Nationwide Auto Transportation, Simplicity Power, and Real Solar. I am familiar with Dixa, GoHighLevel, Enerflo, Zoho CRM, Zendesk, Google Workspace, Microsoft Office, Central Dispatch, DAT, and Truckstop. Clients can expect clear communication, accurate work, reliable follow-ups, and professional customer support. I am comfortable working independently, following company procedures, handling difficult customers, and supporting busy remote teams. Let’s work together to improve your customer experience and keep your daily operations running smoothly.

Hi! I am a designer with more than 5 years of versatile experience in modeling for product design, Wood Frame Design Specialist, 3D printing, a furniture workshop and for manufacturing enterprises from Kharkiv/Ukraine Work experience: I help US-based builders, contractors, and timber framing companies turn structural concepts into precise, production-ready 3D models and step-by-step assembly documentation. What I offer: 3D Modeling & CAD: High-precision timber frame modeling in Autodesk Inventor. Assembly Documentation: Clear, easy-to-follow step-by-step assembly guides for on-site construction crews. Bill of Materials (BOM): Accurate material takeoff and cut lists to minimize scrap and reduce budget overhead. US Standards Compliance: Structural design tailored to US residential building codes and imperial dimensions. Also: Development of models for 3D printing and injection molding Furniture design Machine-building design engineer - more than 1,5 years Software skills Autodesk Inventor - certified specialist 3Ds Max – certified specialist Autodesk Fusion 360, Autodesk AutoCAD, Adobe InDesign, MS Office – deep knowledge, advanced user

I’m an Electrical & Electronics Engineer based in Istanbul. I work across industrial automation and product development, so I can help whether you need reliable control logic. PCB for a device, or a technical analysis/report. What I do best (and how I work): - PLC/HMI automation: Ladder logic, interlocks, alarms, timers/counters, start/stop logic, safe reset flows, and clean operator HMI screens. - PCB design (Altium): 2-layer and 4-layer+ boards, schematic design, component selection, layout with real manufacturing constraints, and clear fabrication outputs (Gerbers/BOM). - IoT & prototyping: Turning an idea into a working prototype—sensors + MCU + power + enclosure planning. I also use CAD tools to design enclosures around the PCB when needed. - MATLAB engineering support: circuit analysis, signal processing basics, simulations, and clear technical documentation. !!!! I’m setting a low introductory rate for my first Upwork contracts while I build reviews—my focus is clean documentation, fast communication, and reliable delivery. Help me build reviews please !!! I’m straightforward: I won’t pretend I know something I don’t. If your job needs research or learning, I’ll tell you upfront and give a clear plan. I care a lot about clean documentation, readable designs, and communication, so you can maintain the project after delivery. If you share your requirements (process description / IO list for PLC, or block diagram + constraints for hardware), I’ll respond with a clear plan, timeline, and what I need from you to start.

I help system integrators and industrial clients deliver PLC/SCADA projects faster—without hiring additional engineers. I do: PLC Programming SCADA Allen Bradley Siemens TIA Portal RSLogix / Studio 5000 HMI Development Industrial Automation Modbus / Profinet / OPC Honeywell Experion FactoryTalk System upgrades & migrations Remote debugging & commissioning support Historian, reporting & industrial data solutions I specialize in supporting system integrators remotely—handling project overflow, urgent debugging, and ongoing automation support, Worked with FMCG, Pharma, and industrial clients on live production systems. If you need reliable PLC/SCADA support, feel free to reach out—I’m available for both short-term tasks and long-term collaboration.

Your production line stops. Your prototype fails FEA. Every hour of downtime costs you thousands. I'm a Mechatronics Engineer who designs the machine in SolidWorks AND programs the Siemens PLC that runs it. 𝟴+ 𝘆𝗲𝗮𝗿𝘀. 𝗢𝗻𝗲 𝘀𝗸𝗶𝗹𝗹𝘀𝗲𝘁. Mechanical designer, PLC programmer, electrical engineer — usually three people. I am all three. ➤ 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗮𝗹 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 (𝗣𝗟𝗖 / 𝗦𝗖𝗔𝗗𝗔 / 𝗛𝗠𝗜) ✔ PLC programming — Siemens TIA Portal (S7-1200/1500), Step 7, Siemens Fail-Safe PLC; Schneider EcoStruxure, SoMachine ✔ SCADA & HMI — WinCC Flexible/Unified, Vijeo Designer; recipes, alarms, PID tuning ✔ Functional safety — IEC 61511, IEC 61131-3, SIL/SIF, ESD, hardwired interlocks, Pilz/Omron ✔ Drives & motion — VFD, servo (SINAMICS, Altivar, Nidec Digitax HD M750), STO ✔ Protocols — PROFINET, PROFIBUS, Modbus TCP/RTU, EtherNet/IP, OPC UA, MQTT ✔ Electrical design — ProfiCAD, AutoCAD Electrical, EPLAN, SolidWorks Electrical; LAPP EPIC, Phoenix Contact, Weidmüller; BOM, cable schedule, FAT ✔ Commissioning, RCA, PLC migration, logic retrofit, schematic walk-down, fault tree ✔ Manufacturing improvement — SMED, OEE, WCM/PM-pillar ✔ IIoT, Industry 4.0, Digital Twin — sensors, data acquisition, predictive maintenance ➤ 𝗠𝗲𝗰𝗵𝗮𝗻𝗶𝗰𝗮𝗹 𝗗𝗲𝘀𝗶𝗴𝗻 & 𝗦𝗶𝗺𝘂𝗹𝗮𝘁𝗶𝗼𝗻 (𝗖𝗔𝗗 / 𝗙𝗘𝗔 / 𝗖𝗙𝗗) ✔ 3D CAD — SolidWorks (primary), Siemens NX, Autodesk Fusion 360, AutoCAD; assemblies, sheet metal, weldments ✔ FEA — ANSYS Mechanical/Workbench, SpaceClaim, APDL, SolidWorks Simulation; static, modal, harmonic ✔ CFD & thermal — ANSYS Fluent conjugate heat transfer (CHT), natural convection, heatsink design, passive thermal management ✔ Drop & shock — Explicit Dynamics, vibration isolation, hyperelastic rubber (Mooney-Rivlin) ✔ Fatigue & failure — S-N curve, Goodman, rotating bending, stress concentration ✔ Non-linear FEA — frictional contact, large deformation, elastic-plastic, snap-fit force-deflection ✔ DFM / DfAM — injection molding, CNC, sheet metal, GD&T (ASME Y14.5); FDM/SLA/SLS, Carbon Fiber PLA, lattice infill ✔ Topology optimization, reverse engineering, product design (sketch → manufacturing-ready CAD) ➤ 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗲𝘀 FMCG & Aseptic Packaging (Tetra Pak, IPACK, Mariani) | Oil & Gas / LPG | Tier-1 Pharma (NDA) | Consumer Electronics & IoT | Drone / UAV | Renewable Energy / Solar | Industrial Equipment | Agricultural Equipment Supporting: IP66/IP67 outdoor enclosure design, LiPo + BMS, solar charge controllers, Hall-effect/capacitive sensing, mechanical and thermal integration of Quectel SC206 cellular modules. ➤ 𝗣𝗿𝗼𝘃𝗲𝗻 𝗥𝗲𝘀𝘂𝗹𝘁𝘀 ✔ LPG Plant — Siemens Fail-Safe PLC + hardwired ESD; 100% safety compliance, zero manual intervention ✔ Tetra Pak — closed-loop ink control with 12+ PID loops on Siemens S7 + WinCC; zero customer claims ✔ IPACK Slitter — +1.7% OEE, 15% changeover reduction via Siemens PLC logic retrofit (SMED) ✔ Flywheel UPS — saved $7,000+ via in-house RCA and component-level repair ✔ Drone Airframe — Carbon Fiber PLA in SolidWorks, FEA-validated 1.08 mm peak deflection ✔ Solar Smart Camera — IP66 outdoor unit, thermal validated by ANSYS Fluent CFD/CHT ✔ Pharma Panels — 21-page ProfiCAD redraw + revision pass under NDA ➤ 𝗪𝗵𝘆 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 𝗖𝗵𝗼𝗼𝘀𝗲 𝗠𝗲 ✔ 𝗗𝘂𝗮𝗹-𝗗𝗼𝗺𝗮𝗶𝗻 — SolidWorks design + PLC programming, one engineer ✔ 𝗙𝗶𝗲𝗹𝗱-𝗧𝗲𝘀𝘁𝗲𝗱 — 8+ years of live commissioning on Siemens and Schneider ✔ 𝗤𝘂𝗮𝗻𝘁𝗶𝗳𝗶𝗲𝗱 — every project reports the metric the client tracks ✔ 𝗛𝗼𝗻𝗲𝘀𝘁 𝗦𝗰𝗼𝗽𝗲 — clear about what I own vs. don't Have a machine to build, a product to design, or a PLC system to fix? Click "𝗜𝗻𝘃𝗶𝘁𝗲" and I'll reply within 𝟮𝟰 𝗵𝗼𝘂𝗿𝘀. ➤ 𝗞𝗲𝘆𝘄𝗼𝗿𝗱𝘀 PLC programming, industrial automation, SCADA, HMI, PID tuning, Siemens TIA Portal, S7-1200/1500, Step 7, Fail-Safe PLC, Schneider EcoStruxure, WinCC, Vijeo Designer, Ladder Logic, Structured Text, IEC 61511, functional safety, SIL, ESD, Pilz, PROFINET, PROFIBUS, Modbus, OPC UA, EtherNet/IP, VFD, SINAMICS, Altivar, Nidec Digitax, STO, ProfiCAD, AutoCAD Electrical, EPLAN, SolidWorks Electrical, LAPP EPIC, BOM, cable schedule, FAT, PLC commissioning, PLC migration, logic retrofit, recipe management, RCA, failure analysis, SMED, OEE, WCM, IIoT, Industry 4.0, digital twin, predictive maintenance, mechatronics engineer, machine builder, turnkey automation, SolidWorks, Siemens NX, Autodesk Fusion 360, ANSYS Mechanical, ANSYS Workbench, ANSYS Fluent, SpaceClaim, FEA, CFD, conjugate heat transfer, heatsink design, fatigue analysis, S-N curve, modal analysis, harmonic analysis, drop test, vibration isolation, Mooney-Rivlin, non-linear FEA, topology optimization, lattice infill, snap-fit, mechanical design, mechanical engineering, product design, sheet metal, injection mold, GD&T, ASME Y14.5, 3D printing, DfAM, FDM, Carbon Fiber PLA, reverse engineering, DFM, aseptic packaging, pharma, oil and gas, LPG, consumer electronics, IoT hardware, drone, UAV, solar.

🚀 Need someone who can improve your customer experience and keep your support team performing at its best? I've got you covered. 📌 Senior Customer Experience & Quality Operations Specialist with 12+ years of experience in Customer Service, Quality Assurance, Sales, Technical Support, and Operations. 📌 Helping businesses deliver exceptional customer experiences through quality monitoring, process improvement, coaching, and world-class customer support. ⭐ HOW I CAN SUPPORT YOUR BUSINESS ⭐ 🎧 CUSTOMER SERVICE & CUSTOMER EXPERIENCE Deliver professional and empathetic customer support through phone, email, and live chat while creating positive customer experiences. Experienced in handling billing concerns, order inquiries, technical support, escalations, and customer retention. 📞 INBOUND & OUTBOUND CALLING Confident in handling inbound customer inquiries, outbound follow-ups, appointment confirmations, lead qualification, and customer outreach. Skilled at building rapport and creating meaningful conversations with customers. ✅ QUALITY ASSURANCE & QUALITY OPERATIONS Monitor and evaluate voice, email, and chat interactions, identify coaching opportunities, ensure compliance with SOPs, and provide actionable feedback that improves team performance and customer satisfaction. 🔍 ROOT CAUSE ANALYSIS & PROCESS IMPROVEMENT Analyze recurring customer issues, identify trends, perform Root Cause Analysis (RCA), and recommend improvements that reduce customer pain points and increase operational efficiency. 📈 COACHING & PERFORMANCE IMPROVEMENT Support team development through coaching sessions, quality calibrations, refresher training, and performance feedback that drives continuous improvement. 🗂️ ADMINISTRATIVE & OPERATIONAL SUPPORT Assist with CRM management, documentation, reporting, order processing, scheduling, and workflow management to keep daily operations organized and running efficiently. 🛠️ TOOLS & PLATFORMS I USE 💬 Customer Support & Communication -Gorgias -Zendesk -Aircall -Slack -Google Workspace -Microsoft Outlook -Zoom -Microsoft Teams -Aircall 🔒 eCommerce, CRM & Business Operations -Shopify -Google Sheets -Microsoft Excel -HubSpot -Zenbooker -MaidCentral -ServiceTitan 📊 Quality & Operations -Quality Audits -Root Cause Analysis (RCA) -Quality Calibration -Quality Scorecards -SOP Documentation -KPI & Performance Reporting -Hubstaff 🌎 INDUSTRIES I'VE SUPPORTED 🏦 Banking & Financial Services 🛒 eCommerce & Retail 💻 SaaS 🏥 Healthcare 📞 Customer Support & Contact Centers 💼 Sales & Business Development 🏠 Home Improvement Services 🏆 WHY CLIENTS CHOOSE TO WORK WITH ME ✔ 12+ Years of Professional Experience ✔ Customer Service Expert ✔ Quality Assurance Specialist ✔ Inbound & Outbound Calling ✔ Phone, Email & Live Chat Support ✔ Strong Problem-Solving Skills ✔ Excellent Written & Verbal Communication ✔ Fast Learner & Detail-Oriented ✔ Reliable, Professional, and Results-Driven 🤝 LET'S WORK TOGETHER! Whether you need a Customer Support Specialist, Quality Assurance Analyst, Customer Experience Professional, or someone who can improve your operations while delivering exceptional customer service, I'm here to help. 📩 Send me a message, and let's discuss how I can help your business succeed!