Hire the Best Lavu Specialists

Hi! I am a remote General Virtual Assistant, with 2 years of experience in Short-Term Rentals managing platforms like Airbnb and Vrbo specializing in Guest Communication and Daily Operations. My main tasks include Guest reservations, General inquiries, Confirmation of reservations, Monitoring cleaning of the properties, Providing details for guests' check-in and check-out process, and Providing solutions to guest complaints, Over the phone and through Email. Part of my task also includes Quality control, handling maintenance and housekeeping requests, Lead generation of potential service providers, Creating new listings, Listing optimizations, Alteration of reservation dates, Process requests for extra fees, Security camera monitoring, and Technical support. My recent work experience is with an irrigation company in West Virginia as Admin and Customer Support. Tasks include engaging with potential and current customers through phone calls and emails, scheduling services with technicians, monitoring technicians in the field, arranging schedules ahead by grouping using addresses and zip codes, and contacting vendors for equipment needed by technicians. I am knowledgeable in the following Software and applications: Google Sheets, Google Docs, Slack, Asana, Duve, Hostify, Hospitable, OwneRez, Smartbnb, Get Properly, Notion, Serviceminder, Ring Central, Skype, Google Voice, Clickup, Vivint, Minut, August App, Schlage, Airtable, U-tec Smart lock, Jawa and Ecobee. I will be available at your convenience and look forward to hearing from you soon. Best Regards, Marin Rose Mejica

Backlinks don't come from templates. They come from outreach emails real editors actually answer. I've spent 3+ years earning white-hat links for US clients, contributing to a 25% organic traffic increase. What I do: 1. Link building & email outreach — prospecting, personalized pitches, guest posts, niche edits, placement tracking in a client-ready spreadsheet 2. Guest post writing (AI-assisted) — I write the content too, so you're not paying two freelancers 3. Local citations — building, cleanup, and NAP consistency (tracked in a client-ready spreadsheet) 4. On-page SEO — optimized 20+ articles/month using SEMrush, Ahrefs, and SurferSEO 5. Local SEO support — Google Business Profile and Yelp optimization, citations, Local Service Ads disputes 6. General VA support — email marketing campaigns, WordPress publishing, 404 fixes, data research, Canva graphics, and clear daily/weekly reporting Recent work: *Built contextual backlinks for event ticketing and venue websites through targeted listing and outreach campaigns, grew organic visibility and ticket sales for a new e-commerce site in its first campaign cycle *Optimized 20+ articles/month for a US digital marketing client, contributing to a 25% organic traffic increase *Managed GBP optimization and LSA disputes for a US agency's law-firm clients Why my outreach converts: Link building is a writing job and I'm a Licensed Professional Teacher (English major). My pitches are personalized, clear, and professional, which is why editors reply. I work US hours (EST/PST), respond within 2 business hours during my window, and send an EOD report so you always know what got done. A good fit if you: run an SEO/marketing agency needing reliable white-label link building, or a business that wants steady, penalty-safe backlinks. Not a fit if you: want PBNs, paid link schemes, or spam outreach. I only do white-hat, and that protects your site. Next step: Message me your website and target keywords, and I'll send 10 real link prospects for your niche within 24 hours, free, so you can judge my work before spending anything.

Hi, I’m Kristy—a results-driven Sales and Customer Support Manager with 15+ years of experience helping businesses increase revenue, streamline operations, and build high-performing teams. I don’t just handle support—I turn inquiries into paying customers while keeping operations organized behind the scenes. I’ve worked with well-known companies and service-based businesses, including AT&T, Orange Party Bus, and Moving You LLC, where I handled sales, customer support, and team management. I’ve successfully led teams of 8–12 agents, trained staff, and implemented strategies that increased bookings and overall revenue. With a strong background in travel sales and reservations, I maximize every customer interaction through upselling and cross-selling—while also ensuring smooth administrative operations. Here’s how I can help your business: • Sales & Lead Generation – converting leads into paying clients • Customer Support – email, chat, and phone with a focus on retention • Travel Booking & Reservations – upselling, cross-selling, maximizing revenue • Administrative Support – email management, data entry, scheduling, CRM updates, reports • Team Management – training, coaching, and improving performance • Virtual Assistance – day-to-day operations and business support Key Achievements: • Increased sales by **75% through upselling and conversion strategies** • Managed and trained a team of **10+ agents** • Handled high-volume bookings and customer inquiries daily I’m experienced with CRM systems, booking platforms, and Google Workspace, and I work seamlessly with international clients and time zones. If you’re looking for someone who can increase sales, manage teams, and keep your operations running smoothly—I’m ready to help. Let’s grow your business.

With several years of customer service experience, I know how to make a real difference. 😊 📞 Calls 📩 Emails and Tickets 💬 Social media support… your customers are in good hands! I've worked with: 👉 A leading French and English e-commerce company. 👉 Bilingual Customer Support Specialist for Callnovo (English/French) with 5+ years of remote experience. 👉Experienced in email, live chat, and phone support. 👉Supported a leading French e-commerce company and multiple Shopify stores. 👉Skilled in Freshdesk, Intercom, Google Workspace, and CRM systems. 👉Strong communication, problem-solving, and conflict resolution skills. 👉Able to manage high ticket volumes while maintaining excellent customer satisfaction. Organized, detail-oriented, and quick to learn new tools and processes. 👉Bachelor of Science (B.Sc.) in Accounting. I'm fast, organized, and 100% committed to customer satisfaction. 🔥 Let me take care of your customer support with professionalism, energy, and efficiency!

Most customer support agents wait for instructions; I don’t. I ask questions. I share feedback and propose changes. With 10+ years in customer service and sales, I’ve evolved into a Client Success and Operations support specialist who goes beyond handling tickets. In my recent work, I didn’t just support customers. I: ✔ Identified workflow gaps and suggested improvements ✔ Took on reporting and data tracking responsibilities ✔ Assisted in SEO-related tasks to support growth ✔ Proactively executed ideas—even before being asked I thrive in environments where I can take ownership, improve systems, and contribute beyond my role. Here’s what you can expect when working with me: • Reliable and professional customer support (email, chat, voice) • Organized reporting and insights to support decision-making • Proactive execution and a self-starter mindset • A partner who cares about your business, not just tasks If you’re looking for someone who can support your customers AND help improve your operations, let’s talk.

I help short-term rental owners and property managers deliver exceptional guest experiences while keeping daily 1operations organized, efficient, and scalable. With experience supporting 100+ property portfolios, I specialize in short-term rental operations, Airbnb management, BDC, VRBO, guest communication, reservation support, and property management workflows. I have supported teams managing properties across Malta, Canada, and other markets, including: Paragon Innovations — supporting a 100-property portfolio through Airbnb, Cloudbeds, and Bitrix workflows. Bright Receptionist — managing guest communication, booking-related issues, and coordination with on-ground teams for an 80-property portfolio. Farmony Estates — supporting short-term and long-term rental operations, including guest inquiries, complaints, booking support, and property navigation. My services include: • Airbnb, BDC & VRBO management • Guest communication and customer support • Reservation management and booking assistance • Check-in/check-out coordination Guest issue resolution and complaint handling • Property management support • Listing updates and optimization • Cleaning and maintenance coordination • Administrative support and operational reporting • SOPs and workflow improvement I am experienced with STR platforms and tools including Airbnb, BDC, VRBO, Guesty, Hostaway, Hospitable, Uplisting, and Cloudbeds, and I quickly adapt to new property management systems and workflows. I focus on reliable communication, fast response times, attention to detail, and creating smooth operations that help property managers maintain high guest satisfaction and strong reviews.