I help businesses streamline their operations through data organization, process automation, and supply chain optimization.
⭐ TOP RATED • 💯 100% JOB SUCCESS • 🚀 1000+ HOURS DELIVERED
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
📊 WHAT I DELIVER:
Data & Spreadsheet Solutions
Transform messy operational data into organized, actionable systems
Build custom dashboards and automated tracking tools
Create reports that actually inform business decisions
Set up data validation frameworks that prevent errors
Supply Chain & Procurement Support
Supplier management and coordination workflows
Inventory tracking and demand forecasting models
Process documentation that teams actually use
Order management and logistics coordination
Automation & Integration
Excel/Google Sheets automation (formulas, scripts, macros)
Connect your systems (SAP, ERP platforms, databases)
Python scripts for repetitive data tasks
Power BI/visualization for executive reporting
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
💼 MY APPROACH:
I work with businesses that have operations data scattered across spreadsheets, emails, and different systems. I help organize it, automate the tedious parts, and build tools that scale with your growth.
Recent projects:
Built inventory forecasting model that reduced stockouts by 40%
Automated supplier performance tracking across 50+ vendors
Created customs documentation system that cut processing time by 60%
Developed procurement dashboard consolidating data from 3 different ERPs
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
✅ EXPERIENCE HIGHLIGHTS:
800+ hours in data validation and quality control projects
Procurement operations for automotive manufacturing supply chains
International supplier coordination across Europe, Asia, and North America
Built operational tools used daily by teams of 10+ people
Price negotiation and contract management experience
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
🛠️ TECHNICAL TOOLKIT:
Core: Excel (Advanced) • Google Sheets • Data Analysis • Python (Pandas, NumPy)
Systems: SAP (Ariba, MM) • Microsoft Dynamics • Power BI • SQL • Various ERP platforms
Languages: English, French, Arabic (full professional fluency)
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
🎯 IDEAL PROJECTS:
✓ You have operational data that needs organizing or analyzing
✓ You need automation to save time on repetitive tasks
✓ You want dashboards/reports that provide actual insights
✓ You're managing suppliers, inventory, or procurement processes
✓ You need someone who understands both the tech AND the business context
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
Let's talk about your specific challenge. I ask the right questions upfront, deliver on schedule, and communicate clearly throughout.
Product Sourcing
Market Research
Data Analysis
Supply Chain Management
Purchasing Management
Procurement
SAP
Microsoft Excel
Project Management
Inventory Management
Customer Service
Transportation & Warehousing
Process Improvement
Amazon FBA
Amazon Seller Central
NACIM B.
Taza, Morocco
$15/hr
4.7
2 jobs
Bilingual Customer Service Specialist (English/French) with 3+ years of experience in remote support, account management, and technical assistance. I have worked with international companies such as TELUS International and Videotron (Canadian Telecommonications companies), handling high-volume calls while delivering one-call resolutions and maximizing customer satisfaction.
I specialize in de-escalating difficult situations, retaining customers, processing payments, and providing clear technical guidance. My background in English Studies strengthens my communication skills, allowing me to build trust quickly and represent your brand professionally.
Tell us what you need. Create your own job post or generate one with AI then filter talent matches.
Hire top talent fast
Consult, interview, and hire quickly, so you can meet the freelancers you're excited about.
Collaborate easily
Use Upwork to chat or video call, share files, and track project progress right from the app.
Payment simplified
Manage payments in one place with flexible billing options. Only pay for approved work, hourly or by milestone.
Don't just take our word for it
“Upwork provides an umbrella-level of security. I can see a talent’s work history and ratings. I can hold payments in escrow. I can communicate through Upwork Messages instead of working through my email address.”
KD
Kim Darling
Emerald Tiger
“Upwork is the best platform to hire skilled professionals when we're not looking for a full-time employee. All the companies in our portfolio use Upwork to find talent across a wide range of fields.”
DM
David Merry
Kinetic Investments
“Our very specific requirements can be a challenge—With Upwork, we’re able to access a bigger community to ensure the success of our projects.”
KK
Katja Krohn
Summa Linguae
How do I hire a French Specialist near Taza, on Upwork?
You can hire a French Specialist near Taza, on Upwork in four simple steps:
Create a job post tailored to your French Specialist project scope. We’ll walk you through the process step by step.
Browse top French Specialist talent on Upwork and invite them to your project.
Once the proposals start flowing in, create a shortlist of top French Specialist profiles and interview.
Hire the right French Specialist for your project from Upwork, the world’s largest work marketplace.
At Upwork, we believe talent staffing should be easy.
How much does it cost to hire a French Specialist?
Rates charged by French Specialists on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.
Why hire a French Specialist near Taza, on Upwork?
As the world’s work marketplace, we connect highly-skilled freelance French Specialists and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream French Specialist team you need to succeed.
Can I hire a French Specialist near Taza, within 24 hours on Upwork?
Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive French Specialist proposals within 24 hours of posting a job description.