Need someone who can keep your operations organized, find reliable information, and deliver accurate work without constant supervision?
You're in the right place.
⭐ Top-rated freelancer with 5,300+ hours worked, 100% Job Success Score, and 15+ years of professional experience supporting international companies across research, customer operations, healthcare, media intelligence, and business operations.
I help businesses stay organized and efficient by providing operations support, research, CRM management, customer support, documentation, and project coordination. Whether it's validating data, managing customer inquiries, coordinating workflows, or supporting day-to-day operations, I focus on accuracy, reliability, and clear communication.
💼 Services I Provide
✅ Research & Market Research
✅ Data Validation & Quality Assurance
✅ Operations & Administrative Support
✅ CRM Management & Updates
✅ Customer Support (Email, Chat & Social Media)
✅ Administrative & Operations Support
✅ Spreadsheet Management (Excel & Google Sheets)
✅ Media & News Monitoring
✅ Project Coordination
✅ Documentation & SOP Support
🌍 Industries I've Worked With
• Media Intelligence
• Healthcare
• Visa & Global Mobility
• Consumer Goods (FMCG)
• Customer Support
• Market Intelligence
• Education
• NGO
📌 Recent Project Experience
✔ Healthcare data research for a US-based company
✔ Visa operations & documentation
✔ Media monitoring for an international intelligence platform
✔ Consumer market research
✔ Customer support for international clients
✔ Operations support for remote teams
🛠 Tools & Platforms
CRM: Salesforce, Zendesk, GoHighLevel, Sprinklr, Omni
Project Management: Asana, Trello, Notion
Productivity: Google Workspace, Microsoft Office, Slack, Microsoft Teams
Additional Tools: Canva, Adobe Photoshop, Adobe Premiere Pro, CapCut, DaVinci Resolve
AI Tools: ChatGPT, Claude, Gemini
⭐ What You Can Expect
✔ Clear and proactive communication
✔ Attention to detail
✔ Reliable, accurate work
✔ Fast adaptation to new software and workflows
✔ Ability to work independently
✔ Respect for deadlines
If you're looking for someone who is organized, dependable, detail-oriented, and easy to work with, I'd be happy to discuss how I can support your business.
Video Production
Social Media Account Setup
SEO Writing
Data Entry
Writing
English
Content Writing
Newsletter Writing
Content Creation
Administrative Support
Virtual Assistance
Online Research
Lazar G.
Belgrade, Serbia
$10/hr
5.0
12 jobs
Hello! My name is Lazar, I am 21 years old and a professional copywriter from Serbia. For the past few years, I have been working with clients from all over the world, delivering high-quality written content. My goal? To help you communicate your message effectively, attract more clients, and boost your sales.
I’m fluent in English at a C2 level, with expertise in:
-Casino and iGaming industry
-Marketing and communications
-Ad copies for different products and services
-Nutrition and healthy living
-English to Serbian (Croatian/Bosnian) translator
-Serbian (Croatian/Bosnian) to English translator
I specialize in creating content related to iGaming and nutrition. Whether you need casino and slot reviews or articles about healthy eating and wellness, I always strive to deliver well-researched and top-quality content.
I have extensive experience in SEO writing, working with both predefined keywords and conducting in-depth research for optimization. I also use tools like Neuron Writer and SurferSEO to ensure the best possible results.
Gambling
Nutrition
Health
Health & Fitness
Sports & Fitness
Writing
Serbian
Croatian
Gaming
English to Serbian Translation
English to Croatian Translation
Sports
CapCut
Web Design
WordPress
Milica M.
Belgrade, Serbia
$15/hr
5.0
3 jobs
Help people get to know you at a glance. What work are you best at? Tell them clearly, using paragraphs or bullet points. You can always edit later - just make sure
Gambling
Translation
Finnish
Customer Service
French
Customer Support
English
Chatbot
Email Support
Data Analysis
Web Analytics
Finnish to English Translation
Video Ad
Stefan M.
Belgrade, Serbia
$60/hr
5.0
152 jobs
No day without a line!
For the greatest part of my life I've been working as a content writer, technical support agent, and ESL teacher.
I'm interested in learning new things and working with new clients.
Moreover, I had been working in a team for a long time, but I'm also familiar with working alone, and that is my preference because I can rely on my creativity and problem handling skills.
From my educational background, it is easy to see that I love learning new things. I have TEFL and TESOL certificates that I have put in a very good use so far. I'm looking forward to continuing my path in education.
I'm the owner of Streammentor.com, a streaming website that teaches people how to get viral on different social media platforms, I'm the owner of Automateed.com, a course platform where I teach people how to use AI properly, and lastly, I own promptsty.com, which is a site that gives shortcuts to using ChatGPT.
SEO Keyword Research
SEO Writing
SEO Backlinking
Search Engine Optimization
Data Entry
Proofreading
Product Description
Teaching English
WordPress
Review
Writing
Creative Writing
Article Writing
Copywriting
Alex H.
Belgrade, Serbia
$20/hr
5.0
4 jobs
With more than 10 years of combined experience in content writing, SEO editing, and digital publishing, I help businesses create content that ranks, converts, and delivers measurable results.
I began my career as a content writer and advanced into SEO content editing, working with major gambling, casino, sportsbook, and affiliate portals in highly competitive markets.
Throughout my career, I have managed and optimized large-scale content projects, ensuring editorial excellence, SEO performance, and user engagement.
My expertise includes:
• SEO content editing and optimization
• Gambling, casino, sportsbook, poker, and betting content
• On-page SEO implementation
• SEO title, meta description, and URL slug optimization
• Internal linking strategies
• Keyword research and search intent analysis
• Content audits and ranking improvement initiatives
• AI-assisted content creation and optimization
• Image optimization for SEO and web performance
• WordPress CMS management and publishing
• Affiliate marketing and conversion-focused content
• Editorial quality assurance and proofreading
I have hands-on experience with leading SEO and content tools, including:
• Ahrefs
• AccuRanker
• Query Hunter
• SEO 1 Click
• Yoast SEO
• Google Trends
• ChatGPT
• Claude
• Grok
My workflow includes identifying ranking opportunities, analyzing search intent, optimizing content structures, improving metadata, enhancing internal linking, and refining pages based on performance data. I am experienced in optimizing SEO titles, meta descriptions, URL slugs, headings, image attributes, and on-page elements to maximize organic visibility.
I also leverage AI tools such as ChatGPT, Claude, and Grok to support research, content enhancement, topical coverage analysis, and workflow efficiency while maintaining strict editorial standards and human oversight.
My experience covers:
• Casino and sportsbook reviews
• Betting guides and educational content
• Affiliate comparison pages
• Landing pages and commercial content
• SEO-focused blog articles
• Content refreshes and ranking recovery projects
• Large-scale content editing and publishing workflows
Additionally, I am proficient with WordPress publishing, content formatting, Yoast optimization, metadata management, image optimization, internal linking implementation, and maintaining content quality across large websites.
I combine deep SEO knowledge, editorial expertise, AI-powered workflows, and hands-on experience with industry-leading tools to deliver content that performs in search engines and provides genuine value to users.
If you're looking for an experienced SEO Content Editor who understands iGaming, affiliate marketing, WordPress, AI-assisted workflows, and advanced on-page SEO, I can help your content achieve stronger rankings and better results.
SEO Writing
SEO Keyword Research
Copywriting
Search Engine Optimization
Content Writing
Google Search
Ivana Popovic M.
Belgrade, Serbia
$20/hr
5.0
39 jobs
Hello, I’m Ivana, a multilingual SEO content writer, guest post writer, translator, and localization specialist with over 10 years of professional experience across content creation, digital marketing, and language services.
After years of working in-house and in long-term professional roles, I am now expanding my freelance activity on Upwork and bringing the same level of professionalism, reliability, and quality to international clients here.
Over the years, I’ve helped brands grow their visibility, authority, and conversions through SEO-driven content, including long-form blog posts, guest posts, GEO/AEO content, and SEO-optimized product descriptions for ecommerce and digital brands.
My work includes:
My work includes:
SEO blog posts
Guest posts and outreach content
Link building articles
Long-form educational content
Website localization
Brand and marketing content
Financial markets and investing content
Web3, blockchain, crypto, and fintech content
I specialize in creating content that is not only optimized for search engines, but also structured for AEO (Answer Engine Optimization) and GEO (Generative Engine Optimization), helping brands improve visibility across AI-driven search experiences, featured snippets, and modern search platforms.
My content strategy focuses on clarity, authority, topical relevance, and user intent while maintaining a natural and engaging writing style for real readers.
My background combines two Master’s degrees in French Language & Literature and Linguistics with hands-on experience working with digital brands, agencies, and multilingual projects.
Before transitioning fully into digital content and localization, I spent several years working as a French language professor, which helped me develop strong communication skills, precision, adaptability, and the ability to explain complex topics clearly.
What clients can expect when working with me:
Well-researched and human-sounding content
Strong SEO, AEO, and GEO awareness
Reliable communication
Respect for deadlines
High-quality localization and translation
Attention to detail and brand voice consistency
If you are looking for a writer and localization specialist who understands both language and digital visibility, I would be happy to collaborate on your project.
Website Translation
Blog Content
SEO Keyword Research
SEO Writing
English to French Translation
Online Research
French to English Translation
English to Serbian Translation
Article Writing
On-Page SEO
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Summa Linguae
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