Hire the Best Human Centered Design Freelancers in Minneapolis, MN

Innovative visual design professional passionate about developing digital products with cutting edge design. Strengths in empathy, collaboration and critical thinking in order to build projects from ideation to execution that maximize quality and experience for the user. Psychology background coupled with strong research skills and a decade of experience in human-centered design approach through the lens of modern design principles, makes me a valuable addition to any team.

I thrive on empowering people to be their best and I look forward to partnering with you! Highly motivated Instructional Design Specialist with a Master’s Degree in Education, UX Design Certification, and 19+ years of experience in curriculum design, online and blended course development and implementation. Skilled in needs assessment, instructional design and utilizing technology for effective learning solutions. Experienced in project management, fostering collaboration and delivering engaging courses tailored to specific outcomes. Proficient in various e-learning authoring tools, productivity software, web-based databases and multimedia applications. Committed to creating impactful learning experiences that drive performance and achieve organizational objectives.

I help organizations design digital products and services that work for the people who actually use them—especially when those systems are complex, mission-critical, or serve diverse audiences. With 8+ years designing for government agencies (CMS.gov, HealthIT.gov, Social Security Administration), nonprofits, and SaaS companies, I bring user-centered design thinking to projects where clarity, accessibility, and systematic thinking matter most. 🎯 What I Deliver UX Research & Strategy → User research: interviews, usability testing, heuristic analysis (50+ sessions for federal clients) → Service design and journey mapping for complex workflows → Data synthesis and pattern recognition (analyzed 2,500+ support tickets, identified 40% of root causes) → Accessibility audits and remediation (WCAG 2.1, Section 508, ADA) Product & Interface Design → Information architecture and user flow mapping → Wireframing, prototyping, high-fidelity UI (Figma, Adobe XD, Sketch) → Design systems and component libraries → Responsive, accessible design for web and mobile → Agile/Scrum embedded team collaboration How I Work → Thoroughly researched, well-documented deliverables → Proactive communication about blockers → Systematic solutions backed by user research → Clear scopes with regular check-ins Specialized Capabilities → Government digital services and federal compliance → Salesforce UX, strategy & administration → Healthcare and service design → Accessibility consulting 🔧 Salesforce Design, Strategy & Administration I bring user-centered design to Salesforce implementations—bridging technical configuration and user adoption. What I Offer: → Salesforce UX & product design: Custom interfaces, user flow optimization, usability testing → User adoption strategy: Change management, training materials, workflow design → Administration: Flow Builder automation, custom objects, reports/dashboards → Implementation support: Requirements gathering, stakeholder facilitation, optimization I'm currently pursuing both Salesforce User Experience Designer and Platform Strategy Designer certifications (expected Q2 2026) with case study development. 🧠 My Approach My process is rooted in systematic thinking and pattern recognition: → I identify non-obvious connections in complex data that inform better design decisions → I create scalable processes, thorough documentation, and clear design systems → I sustain deep focus on complex problems requiring detailed analysis → I make assumptions explicit through clarifying questions, reducing rework I work best with clear scopes, written requirements, direct feedback, and autonomy with regular check-ins. 🤝 Ideal Projects Great fit: ✓ User research for complex systems (enterprise software, government, healthcare) ✓ Product design requiring strategic thinking and detailed execution ✓ Accessibility and inclusive design priorities ✓ Long-term partnerships (3+ months) with embedded collaboration ✓ Salesforce projects needing UX research, design, or workflow strategy Not ideal: ✗ Pure branding without research/strategy ✗ 24/7 availability or instant responses (unless discussed in detail at the start of a project) ✗ One-off tasks without clear scope 📞 AVAILABILITY Current: 30+ hours/week Hours: Flexible 8am-6pm CST (Minneapolis - GMT-6) Regions: US, Canada, UK, Ireland, EU I'm especially interested in part-time or project-based work with small teams or agencies that has potential to transition into a full-time, salaried position after an initial trial period (typically 3-6 months). Available for: • Project-based UX research and product design • Embedded team member arrangements • Accessibility audits and consulting • Salesforce UX consulting and design • Retainer agreements for ongoing support Let's talk if you need: → Deep problem analysis with clear insights → Research-driven design solutions → Understanding of technical constraints (government compliance, CRM platforms, development handoff) → Systematic thinking that creates order from ambiguity 📩 Interested? I offer a complimentary 30-minute discovery call to discuss your needs and explore fit. You can visit my portfolio at forevercurious.design