I specialize in transforming businesses with custom AI, ERP, and full-stack development solutions.
With over 15 years of experience, I provide end-to-end development, customization, and automation of ERP systems, AI-driven applications, and scalable web solutions using MEAN/MERN, Python, Next.js, Microsoft Dynamics, and cloud technologies.
I help businesses turn complex processes into scalable Microsoft solutions that improve visibility, efficiency, and decision-making.
As a Microsoft Solutions Consultant, I work across Dynamics 365, Power Platform, and Azure, helping organizations modernize business operations, automate workflows, connect systems, and build data-driven solutions.
My experience includes Dynamics 365 Business Central implementations, ERP customization, CRM and sales process transformation, Power BI dashboards, business process automation, Azure cloud solutions, and AI/Copilot-enabled business applications.
I have worked on complex business environments involving manufacturing, finance, sales, inventory, supply chain, project management, reporting, and operational workflows. Solutions have included centralized customer data, automated follow-ups, structured sales pipelines, management dashboards, ERP customization, inventory tracking, manufacturing reporting, and cloud-based modernization.
What I can help you with:
✔ Microsoft Dynamics 365 & Business Central
ERP implementation, customization, integrations, manufacturing, finance, inventory, sales, purchasing, and project management.
✔ Microsoft Power Platform
Power Apps, Power Automate, Power BI, workflow automation, dashboards, and business process improvement.
✔ Microsoft Azure
Cloud modernization, application innovation, data & AI solutions, and scalable cloud environments.
✔ AI & Microsoft Copilot
AI-assisted workflows, business insights, automation, reporting, and smarter operational decision-making.
Why work with me?
I don't start with technology. I start with the business problem.
Whether you need to replace disconnected systems, improve ERP processes, automate sales operations, build executive dashboards, modernize your cloud environment, or explore AI opportunities, I focus on designing a practical solution that delivers measurable business value.
If you have a complex business process or Microsoft technology challenge, let's discuss what can be improved, automated, or transformed.
ERP Software
Microsoft Azure
Microsoft Dynamics Development
Microsoft Dynamics 365
Microsoft Dynamics ERP
Microsoft Power Automate
Microsoft Dynamics CRM
Microsoft Power BI
Microsoft Certified Professional
WordPress
Magento
Ecommerce
WooCommerce
Website
WordPress Website
Magento 2
Santhosh K.
Bengaluru, India
$32/hr
5.0
39 jobs
NetSuite SuiteCloud Developer II certified with Celigo Level 4 certification. 12 years working exclusively in the NetSuite ecosystem across implementation, customization, integration, and support. 6 years building and managing Celigo integrations across complex multichannel commerce environments.
Most of the businesses I work with come to me with the same underlying problem. Their systems do not talk to each other the way they need to, or NetSuite is not behaving the way their business actually works. My job is to close that gap.
On the integration side I have built high volume Shopify to NetSuite sync flows handling up to 20,000 orders per day, covering items, inventory, orders, customers, billing, and refunds. I have solved multichannel overselling problems, designed real time inventory sync architectures, and built EDI flows with SPS Commerce covering 850, 855, 856, and 810 transactions.
I have connected NetSuite with Salesforce, Stripe, PayPal, DocuSign, Marketo, Concur, Loop, Radial, Ryder, Returnly, and others.
On the customization side I have built solutions for businesses that needed things NetSuite does not do out of the box. Vendor approval workflows. Customer statement portals. GL impact printing. Audit trails on shared employee licenses that track exactly who made a change and when. EFT payment file generation with encryption. High volume scheduled scripts creating large batches of custom records. These are not standard configurations. They required understanding the business problem first and then engineering the right solution inside NetSuite.
I work across Retail, Apparel, Footwear, Health and Beauty, and Manufacturing. I understand the functional processes behind the transactions, order to cash, procure to pay, inventory management, not just the technical layer. That combination of functional understanding and technical depth is what allows me to build solutions that actually fit how a business operates rather than just technically working.
I am currently building AI powered agents on top of NetSuite REST APIs that allow business users to query and act on ERP data without needing to navigate NetSuite directly. This is where the platform is heading and it is where I am investing.
ERP Software
Oracle NetSuite
SuiteScript
NetSuite Development
Software Integration
Microsoft Dynamics CRM
JSON
SOAP
API
API Integration
Amazon Seller Central
JavaScript
RESTful API
Salesforce
NetSuite Administration
Shopify
Sukumar S.
Chennai, India
$30/hr
5.0
86 jobs
I build Power Apps, Power Automate, Power Pages, Dynamics 365, SharePoint, Copilot, AI Automation using n8n with RAG + MCP, AI Agent Development & 3rd-Party Integrations 🚀 🚀 🚀
💻 Power Apps — Canvas Apps, Model-Driven Apps, Coded Apps (React) & PCF Controls
⚙️ Business Process Automation — Power Automate & Power Automate Desktop
🟪 SharePoint — Intranet Development, SPFx (React + TypeScript), Microsoft 365 & Teams
📊 Dynamics 365 — Customer Service, Finance & Operations (F&O) & Business Central
🤖 Copilot — Copilot Studio, Agent Development & GitHub Copilot
🧠 AI Agents — Azure OpenAI, n8n with RAG + MCP-based agent development
☁️ Azure — Azure Functions, Logic Apps, Azure SQL & Azure Data Factory
💻 Programming — C#, .NET, React, TypeScript, JavaScript & PowerShell
📺 AI Models — Claude Opus, Gemini Flash and GPT-4
🔗 API Integrations — Microsoft Graph API, GraphQL, REST & Custom Connectors · Salesforce, HubSpot, Xero, Zoho, DocuSign, Adobe Sign, Twilio, SendGrid, BambooHR, Jira, Practice Panther (19+ platforms)
🚀 🚀 🚀Recent work🚀 🚀 🚀
✔ Permission-aware RAG assistant — Copilot Studio + Azure OpenAI + MCP
✔ Multi-country student portal on Power Pages (registration, payments, lifecycle)
✔ Scalable D365 CRM for a Tier 1 engineering client across Europe & APAC
✔ Secure vendor procurement system for a US Government client (e-signatures, compliance)
🏭 Industries — Healthcare, Government, Oil & Gas, Telecom, Logistics, Education (incl. regulated, compliance-heavy)
📱Business Cases: HR Onboarding, Payroll Management, Warehouse Management, Logistics, Tools Management, Intranet, Vendor Management, CRM, Timesheet & Project Trackers
🏆🏆🏆11 x Microsoft Certified🏆🏆🏆
💻 Power Platform (PL)
PL-600 — Power Platform Solution Architect
PL-400 — Power Platform Developer
PL-200 — Power Platform Functional Consultant
PL-100 — Power Platform App Maker
PL-900 — Power Platform Fundamentals
🧠 AI
AI-102 — Azure AI Engineer Associate
AI-900 — Azure AI Fundamentals
Microsoft 365 Certified: Copilot and Agent Administration Fundamentals
☁️Azure / Microsoft 365 Fundamentals
AZ-900 — Azure Fundamentals
MS-900 — Microsoft 365 Fundamentals
MS-700 — Managing Microsoft Teams
🏆 Microsoft Hackathon Winner
⭐ Upwork Top Rated Plus
🏅 MCT (Microsoft Certified Trainer)
Microsoft PowerApps
Microsoft Power Automate
Microsoft SharePoint
Microsoft Dynamics 365
Microsoft Dynamics CRM
Microsoft 365 Copilot
AI Agent Development
Microsoft Teams
API Integration
Azure OpenAI Service
n8n
Business Process Automation
Retrieval Augmented Generation
Conversational AI
AI Builder
Generative AI
Chatbot Development
C#
React
TypeScript
Keyur R.
Ahmedabad, India
$25/hr
4.8
104 jobs
Overview:
Top-rated ERP consultant with 14+ years delivering end-to-end implementations, integrations, add-on development, and strategic support across USA, Europe, UK, India, Australia, Canada, Middle East, and East Africa. I combine deep technical skills (SQL & HANA, C#/.NET, SAP B1 SDK, Microsoft Power Platform, Frappe/ERPNext) with practical business process design to reduce go-live risk, accelerate value, and provide measurable ROI for mid-market manufacturers, distributors, and e-commerce businesses.
What I Deliver:
• Full ERP Implementations:
End-to-end SAP B1, S/4HANA, Dynamics BC, D365 Sales, and ERPNext, scoping, configuration, testing, training, and go-live support.
• Integrations & eCommerce:
Connectors for Shopify, Magento, WooCommerce, Amazon, EDI, POS, WMS, and custom APIs to automate order-to-cash and inventory flows.
• Custom Add-ons & Automation:
C#, VB.Net, SAP B1 SDK, AL extensions, Power Apps, and Frappe apps for pricing, tax, batch/QC, BOM/ECN, and maintenance workflows.
• Reporting & Analytics:
Crystal Reports, SAP HANA Analytics, Power BI, and xcelsius dashboards for actionable KPIs and executive insights.
• Data Migration & DTW:
Secure, repeatable migrations for SQL, HANA, Dynamics, and ERPNext using DTW, Data Migration Framework, and custom ETL.
• Support & AMCs:
SLA-driven post-go-live support, enhancements and annual maintenance for stable, scalable ERP operations.
Technical Skills:
- ERP Platforms:
SAP Business One, SAP S/4HANA, Microsoft Dynamics Business Central, Microsoft D365 Sales, ERPNext/Frappe.
- Development:
C#, VB.Net, .NET, SAP B1 SDK, AL (Business Central), Power Apps, Power Automate, REST/SOAP APIs, OAuth integrations, Frappe/Python customization.
- Databases:
MS SQL Server, SAP HANA, Azure SQL, MySQL/MariaDB (ERPNext), ETL and migration tools.
- Reporting & BI:
Crystal Reports, SAP HANA Analytics, xcelsius dashboards, Microsoft Power BI.
- E-Commerce & Integrations:
Shopify, Magento, WooCommerce, Amazon, EDI, POS, WMS, custom API middleware.
- Cloud & DevOps:
Azure, AWS, Git, CI/CD pipelines, Azure DevOps, Docker (for ERPNext).
- Tools & Frameworks:
Visual Studio, Git, Azure DevOps, Jira, Microsoft Teams, Figma, Postman, SQL Management Studio, Business Central AL Development Environment, Frappe Bench.
Key Achievements:
• 14+ years of ERP experience across SAP Business One (2004–10.0, SQL & HANA), SAP S/4HANA, Microsoft Dynamics Business Central, D365 Sales, ERPNext/Frappe, with successful multi-country implementations.
• 4000+ Upwork hours with 5-star client ratings and 100% job success on Upwork.
• Delivered industry-specific add-ons and solutions: Pricelist Management, Tax Automation, Intercompany, Mill Processing, Export-Import, WhatsApp & Email integrations, Barcode/Optical Automation, Power Apps portals, and ERPNext custom modules.
How I Work:
- Discovery & Fit:
Quick scoping to define outcomes, timelines, and best-fit ERP (SAP, Dynamics, or ERPNext).
- Predictable Delivery:
Phased plan with clear milestones, change control, and role-based training.
- Transparent Communication:
Daily/weekly updates via dedicated Teams channel with rapid response.
- Risk Mitigation:
Test scripts, parallel validation, and rollback plans for safe, smooth go-lives.
Why Choose Me:
I bridge technical depth and business outcomes, building robust ERP solutions across SAP, Microsoft, and open-source platforms that cut manual work, improve inventory accuracy, and speed order fulfillment so you can scale with confidence.
Let’s discuss how I can deliver measurable ERP improvements for your business.
Keyur R.
.NET Framework
C#
Visual Basic
ASP.NET
SAP Crystal Reports
SAP BusinessOne
SAP HANA
Microsoft Dynamics 365
ERPNext
Microsoft PowerApps
Python
REST API
API Integration
MariaDB
Data Migration
MySQL
Azure DevOps
Microsoft Power BI
Amazon Web Services
Shopify
Mahemud H.
Ahmedabad, India
$18/hr
5.0
38 jobs
As an ERPNext Developer specializing in enterprise solutions for small to medium-sized businesses across a diverse range of industries—including manufacturing, retail, trading & distribution, healthcare, education, public sector, oil & gas, HR, and payroll—I offer comprehensive services that drive innovation and efficiency. My expertise extends beyond ERPNext development to include Graphic Design and Prompt Engineering (ChatGPT), enabling me to deliver holistic solutions that enhance both functionality and user experience.
My ERPNext services encompass business consulting, implementation, configuration, customization, localization, upgrades, integration, third-party API integration, data backup, data migration, training, and ongoing support. I leverage my skills in web application development using Python, JavaScript, Jinja, and PHP, along with frameworks like Frappe, Django, and Laravel, to deliver robust ERP and CRM solutions centered around ERPNext.
In addition to ERPNext e-commerce and mobile app development for Android, React Native, and iOS platforms, I bring a creative edge with my Graphic Design capabilities. This allows me to create visually appealing and user-friendly interfaces that enhance the overall user experience.
By leveraging AI tools like ChatGPT and applying Prompt Engineering techniques, I enhance productivity and deliver smarter, more efficient solutions. This expertise enables me to automate processes, generate insightful data analyses, and improve communication workflows.
My proficiency with cloud technologies such as Amazon Web Services, Google Cloud Platform, Digital Ocean, and Contabo, as well as database management with MySQL and MariaDB, ensures scalable and reliable backend infrastructures. Additionally, my hands-on experience in setting up on-premise servers allows businesses to have tailored infrastructure solutions that meet their specific needs.
Combining technical excellence with creative design and innovative AI applications, I am committed to delivering solutions that drive growth and efficiency. By utilizing the latest advancements in technology, graphic design, and AI, I provide exceptional value to my clients.
HTML
JavaScript
Python
Jinja2
NGINX
CRM Software
ERPNext
Manufacturing
Nonprofit
HR System Management
Accounting
Buying
CRM Development
Healthcare
Human Resource Management
Anil A.
Haridwar, India
$20/hr
5.0
3 jobs
I help businesses transform Zendesk into a powerful, fully connected customer support platform through custom development, enterprise integrations, workflow automation, AI solutions, and large-scale data migrations.
With 9+ years of software development experience and deep expertise in Zendesk, I've delivered solutions for startups, SaaS companies, eCommerce brands, healthcare organizations, and enterprise support teams.
⭐ My experience includes:
✅ Migrating 1M+ support tickets
✅ Building enterprise-grade Zendesk integrations
✅ Developing custom Zendesk Marketplace & Private Apps
✅ Automating complex support workflows
✅ Connecting Zendesk with CRMs, ERPs, and business platforms
✅ Designing scalable architectures that reduce manual work and improve customer experience
💡 I don't just configure Zendesk—I design solutions that make it the operational hub of your entire support ecosystem.
━━━━━━━━━━━━━━━━━━━━━━
⭐ What I Can Help You With
━━━━━━━━━━━━━━━━━━━━━━
🛠️ Zendesk Implementation & Optimization
✔ Complete Zendesk implementation & configuration
✔ Triggers, Automations, Macros & Views
✔ Ticket Forms, Custom Fields & Business Rules
✔ SLA Policies & Escalation Workflows
✔ Omnichannel Support Configuration
✔ Zendesk Guide & Help Center
✔ Zendesk Explore Reporting
✔ Support Process Optimization
⚡ Custom Zendesk Development
✔ Custom Zendesk Apps (ZAF)
✔ Marketplace App Development
✔ Private Apps for Internal Teams
✔ Agent Workspace Enhancements
✔ Sidebar Productivity Apps
✔ Admin Tools & Utilities
✔ REST API Integrations
✔ Webhooks & Event Automation
🔗 API Integrations & Workflow Automation
I specialize in connecting Zendesk with the platforms your business already relies on.
⭐ CRM Platforms
✔ Salesforce
✔ HubSpot
✔ Zoho CRM
✔ Pipedrive
⭐ eCommerce Platforms
✔ Shopify
✔ Sellercloud
⭐ ERP & Business Systems
✔ SAP Business ByDesign
✔ Airtable
✔ Google Workspace
⭐ Communication Platforms
✔ Slac
✔ Twilio
⭐ Plus...
✔ Custom REST APIs
✔ Third-party integrations
✔ Middleware Development
✔ Webhook Automation
Whether it's real-time synchronization, webhook automation, middleware development, or custom business logic, I build reliable integrations that keep your systems connected and your data accurate.
━━━━━━━━━━━━━━━━━━━━━━
📦 Data Migration & Consolidation
━━━━━━━━━━━━━━━━━━━━━━
I have extensive experience delivering enterprise-scale migrations and platform consolidations.
✅ Zendesk → Zendesk
✅ Freshdesk → Zendesk
✅ Help Scout → Zendesk
✅ Salesforce → Zendesk
✅ CRM & Legacy Platform Migration
✅ Multi-Instance Zendesk Consolidation
Migration services include:
✔ Tickets
✔ Users
✔ Organizations
✔ Knowledge Base Articles
✔ Attachments
✔ Custom Fields
✔ Forms
✔ Macros
✔ Triggers
✔ Automations
✔ Business Rules
✔ Historical Data Validation
Every migration is carefully planned to ensure data integrity, minimal downtime, and a seamless transition for your support teams.
━━━━━━━━━━━━━━━━━━━━━━
🤖 AI-Powered Customer Support
━━━━━━━━━━━━━━━━━━━━━━
I build practical AI solutions that enhance your support team—not replace it.
⭐ AI Solutions Include
✔ AI Ticket Summarization
✔ Internal Agent Assistants
✔ AI Knowledge Retrieval
✔ Intelligent Workflow Automation
✔ Customer Support Copilots
✔ OpenAI & LLM Integrations
✔ AI Ticket Routing
✔ Smart Ticket Enrichment
The goal is simple:
✅ Faster resolutions
✅ Better agent productivity
✅ Reduced handling time
✅ Consistent customer experiences
━━━━━━━━━━━━━━━━━━━━━━
💼 How I Work
━━━━━━━━━━━━━━━━━━━━━━
Every business has unique support processes, integrations, and operational challenges.
Instead of applying generic solutions, I take the time to understand your workflows and design systems that fit your business.
My focus is always on building solutions that are:
✔ Reliable
✔ Scalable
✔ Maintainable
✔ Secure
✔ Easy for your team to manage
Whether it's a small automation project or a complex enterprise integration, I prioritize clean architecture, long-term maintainability, and measurable business outcomes.
━━━━━━━━━━━━━━━━━━━━━━
⭐ Why Clients Choose Me
━━━━━━━━━━━━━━━━━━━━━━
✅ 9+ Years of Software Development Experience
✅ Zendesk Specialist & Solutions Architect
✅ Enterprise Integration Expertise
✅ Custom Zendesk App Development
✅ AI & Automation Solutions
✅ 1M+ Ticket Migration Experience
✅ Enterprise CRM & ERP Integrations
✅ Clean, Production-Ready Development
✅ Strong Communication & Reliable Delivery
✅ Long-Term Technical Partnership
━━━━━━━━━━━━━━━━━━━━━━
🤝 Let's Build Something Great
━━━━━━━━━━━━━━━━━━━━━━
If you're looking for someone who can go beyond basic Zendesk administration and deliver enterprise-grade integrations, custom applications, workflow automation, AI solutions, or large-scale migrations, I'd love to discuss your project.
📩 Feel free to send me a message—I'm always happy to explore the best solution for your business.
Zendesk
Zendesk API
REST API
Automation
Data Migration
API Integration
OpenAI API
Gemini
React
Salesforce CRM
HubSpot
Shopify
Slack
Twilio
Help Scout
Freshdesk
Google Apps Script
Help Desk Software
SQL
Node.js
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