Hire the best Kana specialists
Check out Kana specialists with the skills you need for your next job.
- $25 hourly
- 5.0/5
- (8 jobs)
With a breadth of both work- and life experience to draw from, I'm excited to discuss how I can help your company reach your goals. After years of experience in customer service and project management I have become self-motivated, organized and always up for a new challenge. Looking forward to discussing opportunities with you!
Kana
CommunicationsAdministrative SupportAtlassian ConfluenceOracleProcedure DevelopmentCustomer ServiceSoft Skills TrainingOrganizational PlanProject ManagementManagement SkillsLogistics CoordinationAsanaMicrosoft TeamsJira - $10 hourly
- 4.7/5
- (4 jobs)
I am a Japanese freelancer living in Japan, and I do Japanese copywriting, Japanese translation, and Japanese teaching. Please feel free to message me!
Kana
Japanese Sign LanguageEnglish to Japanese TranslationTeaching JapaneseUX WritingTranslationJapanese - $10 hourly
- 5.0/5
- (6 jobs)
A Professional and multi-skilled Customer Support Representative and Admin Assistant with almost 10 years of solid experience in the BPO (Business Process Outsourcing) setting. My skill set includes but not limited to: - Phone Support (Inbound and Outbound) - Email Support - Ticketing support using KANA, Zendesk, Shieldward, Gorgias, Richpanel - Dispute handling via PayPal - CRM management - Lead Generation - Knowledge in Shopify, Woo Commerce and ShipStation - Handling PayPal disputes - LiveChat Support using LiveChat and Zendesk chat - Lead Generation - Handling Escalations - Administrative work and reports - Admin tasks (knowledge in Excel, Google sheet and Microsoft Office) I can work with minimal supervision without compromising the quality of my work. I have good written and oral communication skill in both English & Filipino. Having a fraud background made me become more attentive to details and improved both my analytical and decision-making skills which I can apply in working with you. I love challenging roles that would provide me the opportunity to reach my full potential. I am detailed oriented and reliable. I believe in the quality of work and taking ownership and pride in everything I do.
Kana
Administrative SupportLead GenerationCustomer SupportCustomer ServiceFraud DetectionTechnical SupportEmail Communication - $25 hourly
- 5.0/5
- (11 jobs)
I am a young, vibrant female who has over 10 years of experience in the Customer Service field, with 3 out of that 10 in a Supervisor role. I have acquired knowledge in Quality Assurance, Customer Experience, Team Management/Leadership and successfully taught Customer Service agents how to maneuver various systems and processes needed to deliver effective and clear communication to both internal and external customers, sharpened my problem solving, leadership and training skills. I have always been the person to tackle the “Elephant in the room” spot on. I like to resolve personal issues before it escalates into something else and that is the same attitude I bring to my job as a Customer Service Supervisor.
Kana
Email SupportOnline Chat SupportCitrix ADCOracle RightNowCustomer SupportCustomer Relationship ManagementEmail CommunicationData EntryMicrosoft Word - $12 hourly
- 5.0/5
- (1 job)
Hi there! My name is Sonia and I am a veteran in the field of customer service with over 10 years of experience in the BPO industry including sales, retention and marketing. I have provided services ranging from: - Virtual Assistance for an Investment Company using appfolio. - Language Trainer (English) - Senior Customer Service Agent for Expedia with GDS knowledge, sabre/Amadeus. - Supervisor for Dell Computers. - Resolution Specialist for Koodo Canada - Tech Support rep for Fitbit - Retention/ sales with an insurance company My previous roles have assured me the management and organizational skills needed to provide great customer service and detailed administration. I always worked well during deadlines, and I always learned how to work more efficiently afterwards. I possess the self-discipline and time management skills to work as a virtual employee. Please don`t hesitate in contacting me for more information and details about my past work experiences and skills. Thank you
Kana
Customer RetentionVisual Basic for ApplicationsTranslationCustomer SupportCustomer Relationship ManagementMicrosoft Windows Media ConnectZendesk - $10 hourly
- 0.0/5
- (0 jobs)
Hello! Thank you for checking out my profile. I am a graduate of Business Management. I am experienced with Logistics, Customer Service, Data Management and Legal Assistant. I am well organized, attentive to details and efficient. I am passionate about learning and improving myself. I do my best to meet my client and customer's expectations and deadlines. Looking forward to discussing a project with you!
Kana
HubSpotLogistics CoordinationCustomer ServiceSelf-HelpData ManagementCustomer SupportEmail CommunicationArgusGoogle CalendarGoogle SheetsMicrosoft TeamsSlackMultitaskingCultural Adaptation - $7 hourly
- 0.0/5
- (0 jobs)
Hello! My name is Jackielyn Mae Perez. I am 34 years old and I live in Laguna, Philippines. I studied AB Mass Communication Major in Broadcasting and finished three years of my studies. I can be a valuable addition to your team because I have 14 years of experience in customer service which includes handling outbound and inbound phone calls and answering queries via email and ticket system. I also have experience as a back-office specialist and a team leader, so I am knowledgeable about administrative tasks. I am looking forward to working with you. Thank you.
Kana
Calendar ManagementSlackZoom Video ConferencingGoogle WorkspaceMicrosoft WindowsData EntryTypingCitrixSalesforceAdministrative SupportCustomer ServiceEmail SupportPhone SupportZendesk - $5 hourly
- 0.0/5
- (0 jobs)
PROFILE Dedicated and detail-oriented customer service specialist with 7 years of customer service experience. Excel at prioritizing, completing multiple tasks simultaneously and following through to achieve goals. Flexible and goal-oriented team player with expertise in scheduling, customer relationship management and document control. Dependable self-starter and forward-thinker.
Kana
Live Chat SoftwareZendeskTroubleshootingPhone SupportOutbound CallEmail TemplateEmail ManagementEmailCRM SoftwareOracle CRM On DemandChat & Messaging SoftwarePhone CommunicationCustomer ServiceTechnical Support - $6 hourly
- 0.0/5
- (1 job)
I am a dedicated professional with extensive experience in customer support, focused on delivering excellent service and building strong client relationships, and I’m passionate about continuously improving my skills. I thrive in environments that require multitasking and flexibility, as I’m always eager to learn and grow. In my previous role, I was cross trained in several areas, which helped me adapt quickly to new challenges and deliver results efficiently.
Kana
Technical SupportEcommerce SupportEmail SupportDropboxMicrosoft OfficeKnowledge ManagementSlackAtlassian ConfluenceAeon Blue Software NEXUSZendeskCRM SoftwareData EntryEmail EtiquetteCustomer Service - $17 hourly
- 0.0/5
- (0 jobs)
I'm Japanese. I study at French now. I majored international politics. If you want to translate English or French into Japanese, I can help
Kana
TranslationEnglishFrenchJapanese Want to browse more freelancers?
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